Cancel

    Open app

    Search

    Home2 Suites by Hilton Rapid City

    3.4 (55 reviews)
    ModerateHotels, Resorts
    Open Open 24 hours

    Home2 Suites by Hilton Rapid City Photos

    Recommended Reviews - Home2 Suites by Hilton Rapid City

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Dirty shower
    Hillary S.

    We have stayed here a number of times. This time was different in terms of cleanliness. I personally washed behind the sink as someone before us had cooked something red and splashed it which the housekeeping staff never addressed. There was one glass. Not more. There were two coffee mugs where usually there are 4. The shower area was not as clean as it should have been and there was a massive stain on the carpet. It was, all-in-all rather disappointing especially for $175 per night. Don't know if it is the water park trade or not but we will choose elsewhere to stay in the future. It's really sad because it used to be spotless even during COVID. At checkin we were told housekeeping won't clean unless asked. I got it during COVID but now? Really?

    View of a Two Queen room (I had already started to unpack)
    Jeff P.

    I went on a two week road trip around the western United States to get away from the heat of Phoenix. This was not only the best hotel I stayed at on my trip, it was also remarkably the cheapest! Curiously enough, when I arrived here in early September, an incredible cold snap came through that dropped temperatures to below freezing and left almost a foot of snow in places. I had issues in other hotels where their heaters were not functioning (since it has been over 90 degrees earlier in the week). Thankfully, this location had no issues, and my room was super toasty warm when I arrived! It was also incredibly spacious, with a work desk, generous living space, a full kitchenette, and two queen beds. The bathroom facilities were also super clean, modern, and top notch. The front desk staff were pleasant, helpful, and provided to-go breakfast (due to the current COVID situation). A fantastic experience from start to finish. I have never stayed at this Hilton Home2 Suites concept before, but I will very much look forward to doing so in the future!

    Shower covered in hair and clearly not cleaned.

    not happy with our experience. The room was disgusting upon entering, there needs to be a manager or someone who comes and looks over these rooms before they are sending paying customers into a new room.

    Doug K.

    I like the Home 2 Suite concept. On business trips I look for these because the rooms are bigger and if going to be someplace more than a few days it makes the traveling easier. For this trip, it was vacation and was able to get a big room at a low cost. Would recommend if visiting. Only disappointment was room faced Ellsworth AFB, but didn't see any airborne B-1s. If military and here for TDY or vacation be sure to ask restaurants/businesses if they have a military discount, most places about 10%.

    While we had a great time enjoying the water park our room stay was a bit different. We had ants in our room the entire time. When we arrived on Sunday, we noticed a couple ants while getting changed to head to the water park right away. Just assumed it was just a couple so went and swam. Got back and there were tons of ants. We went and talked to front desk and they said they would send maintenance over but didn't know how long it'd be because there was only one maintenance guy for all 4 hotels. After waiting half hour for him to come, we ran and got bug spray at Target to spray them. The maintenance guy finally showed up about an hour later with bug spray. He sprayed one of the walls we hadn't sprayed because we didn't think the two sprays should be mixed. The guy mentioned something about ant baits he could put out but he never came back with them. We asked if they had had problems with ants in there before and he goes well yeah, you're on the first floor and close by the outside door. The front desk said they had no other rooms to move us to but did say they would give us a discount. We woke up the next morning still with ants. Went and talked to the front desk and they told us they could give us a discount on our stay. We had to spray our bug spray multiple times a day so our room constantly smelled like bug spray. We had friends staying in room 121 RIGHT BY the outside door and they had no ants. We got our invoice the morning we were checking out and didn't see a discount. We talked to the front desk and they said they could only put it in the day it was reported....considering we did complain Sunday night and Monday morning but then continued to spray bug spray because we had no other options. We got told we had to email the manager because the front desk couldn't do anything else. We emailed him and haven't heard anything back from him - going on day 2!

    Ashley P.

    We stayed here for 3 nights during our trip to see Mt. Rushmore. Our stay was just fine. Checkin was easy, our room was clean, the staff was friendly. I was slightly concerned at check in because I discovered that this hotel (and the 3 nearby) are all linked (as in, have hallways to) a waterpark. I expected lots of screaming kids. We were lucky and had no issues, but I think it's not the season just yet. Breakfast here sucks. They have random bread, maybe fruit (some days yes, some no), no bagels some days, and microwaved breakfast sandwiches (like you would get from a gas station). Now I know this is Rapid City, SD and not NYC... but this is a Hilton property and it really should be better. There is coffee, tea or cocoa available at all times in the lobby which is nice. Now... we stayed here with our two dogs. They are allowed, for a $50 fee. Cool. What was less than awesome though is that there isn't anywhere to walk them other than the edges of the parking lot. This area is alternately weed filled or dirt, and after the rain it was muddy... which resulted in muddy paws. Ya'll. There's more to being dog friendly than just allowing the dogs and having dog treats at checkin. A grassy area for potty breaks would be helpful... or even some direction (if there is already such a place that's somehow hidden) at check in. Finally... the day we checked in, we were tired. There isn't anywhere to eat IN the hotel. We asked for info on delivery options, and they were clueless. This is helpful info, people. Yelp saved us... but the hotel should have this information on hand!

    No stove but you can use an induction cooktop for fres
    Christine F.

    I can't say enough good things about this place. Our stay was 5 nights. We came here to renew our wedding vows for our 20th anniversary. We let the staff know ahead of time but didn't receive a complimentary bottle of wine or champagne. That was ok though, the staff was very friendly especially Ryder who made our day by taking a photo with us in our wedding attire. The rooms are spacious for a family of four and include a little kitchenette. The problem was, no cooktop. They do provide an induction cooktop free of charge at the front desk. It took a bit to master cooking on it. We cooked in one meal every day and one out. It comes with a fridge and freezer. The bathroom has a shower and a sink inside. The rooms are very clean and the staff takes great pride in keeping them that way. The hotel is pet friendly and you could see people walking dogs outside. Breakfast is average run of the mill food like frozen burritos, waffles, pastries, fruit, and juices. Can't complain, it's free! We used the outdoor grill several times and there is a grocery store right up the hill. The hotel is central to things to do near Rapid City such as Custer, Mt. Rushmore and the Badlands. We got a really good rate on Hotels and would love to stay here again. We made so many friends at this hotel, we really did feel like it was a home. There are many people that are there for long stays. The water park is geared more toward kids and not for us. You can use the hot tub for free though but it was packed full of people. They have a bar at the water park and the drinks are a bit over priced and come in a plastic cup. Also the tv could have been more centrally located in the room. They have it situated so if you have the privacy curtain open, you can't see the TV. We didn't find the two dressers necessary but there is plenty of room for storage.

    Tari P.

    I'm very disappointed. There was dried feces from the previous occupant on the commode. There was something that looked exactly like what was on the toilet which was also in a corner of the bathroom sink! Then, hair on the shower floor. So we asked for the bath to be cleaned while took the four grandkids out to dinner. After dinner, it was all still there! All they did was put out a fresh hand towel. Needless to say, we're not thrilled to be here & it's far too late to haul all our belongings & go somewhere else. I do NOT recommend this hotel. It may appear clean, but looks can be deceiving.

    Stained couch

    See all

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Diane C.
    2
    105
    247

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tim L.
    104
    233
    47

    2 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Hillary S.
    10
    159
    27

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 4
    Thanks 0
    Love this 3
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Doug K.
    66
    136
    390

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Tari P.
    19
    44
    6

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mark C.
    6
    10
    10

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Rose M.
    6
    23
    19

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of J S.
    0
    19
    0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Home2 Suites by Hilton Rapid City

    Is the breakfast buffet open or is it served in room?

    The breakfast is open.

    Don’t See Your Question? Ask Away!

    Review Highlights - Home2 Suites by Hilton Rapid City

    Kitchen area had fridge, microwave, dishwasher and a cooktop and cookware is available on request.

    Mentioned in 3 reviews

    Read more highlights

    Residence Inn by Marriott - Logo

    Residence Inn by Marriott

    (83 reviews)

    $$

    Stayed here five days as part of South Dakota bus tour. Room was great with separate living, full…read morekitchen and living room. Daily breakfast was so so. Typical fare with egg dishes and make your own waffles You have to prearrange housekeeping services. That was fine with us Asked for more towels at the front desk. The young guy thought I meant paper towels. LOL Food options are limited. We ate at the Courtyard across the parking lot a couple of times. And the Perkins that's a far walk away.

    As a titanium member with Bonvoy, we always try to stay at one of their locations. At Residence…read moreInn in Rapid City, this location seems to miss the mark in Bonvoy expectations as we experienced the following: -Used coffee filter left in the coffee pot in our room -Design of the bathroom shower with only half a door is awkward as water gets all over the bath floor with every shower. Needed additional towels. -Cereal dispenser at breakfast, Raisin Bran, did not dispense properly every day we were there. - Breakfast items were not replenished timely, if at all. (Tea bags, bananas, cereal bowls) - We had two rooms and were charged for parking for both without asking or communicating of the parking rate. We brought to the attention at the desk, this was corrected but should have been identified at check-in. - Door between connecting rooms looked as if it had not been cleaned in quite some time....see photos. - Entrance rug at side door when using the stairs was not vacuumed and covered with dog hair the entire time we were there. - Slow draining bathroom sink....appears to need a good cleaning.

    Sleep Inn & Suites - Breakfast room attendant's filthy shirt both mornings.

    Sleep Inn & Suites

    (56 reviews)

    $$

    A bit torn about this because we were here for a 3 night stay and we slept just fine, Angel checked…read moreus in and he was amazing! The reviews on Hotels.com was fine but the reviews on Yelp are gawd awful. Here is the facts, this is not a new property but the beds are fine, there is ducttape holding on in the elevator and cigarette butts all over outside, there is a piece of 2x4 holding up the little shelf in the bathroom but weak water pressure, the pool is icecold and the paint is peeling in the hottub, the breakfast is awful, we asked for the room to be cleaned but "they forgot", again we slept fine and Angel was awesome.. Let's summarize the whole thing, at this price point this is a travesty, plenty of places to stay, not good enough.

    Overall, an average stay--neither great nor terrible. We had…read morea King bed room on the second floor. It appeared clean, and the room was spacious with no odd smells. The bed was comfortable, and the room included basic amenities: TV, microwave, mini-fridge, iron and ironing board, and a hair dryer. That said, the place feels a bit tired. The interiors seem dated--as if they haven't been refreshed since the hotel opened. With the high turnover most hotels see annually, this kind of wear-and-tear should be expected and budgeted for. Upgrades could easily justify slightly higher rates. The shower head was noticeably scaled with lime or calcium buildup--something housekeeping should be addressing regularly. Breakfast was hot and offered a decent variety. However, we stayed for two mornings, and the same staff member was working both days wearing the same visibly stained and dirty shirt. It didn't inspire much confidence in the hotel's overall hygiene standards.

    Baymont by Wyndham Rapid City

    Baymont by Wyndham Rapid City

    (54 reviews)

    $$

    Gone downhill since my stay a few years ago. Chemical smell in hallways due to carpet washing and…read moredrying. I wouldn't be surprised if people find out they are sick later. It was damp and humid in the hallway while drying. I only stayed because I had cats with me and I already moved my room due to phone not working, fire detector pinging due to probably low battery. Some staff were friendly and great. Others found talking trash about people. After I requested compensation for having to repack up my cats after my long drive to move my room, The manager did give me extra points for having to move my room. I will never stay there again.

    Room was clean and comfortable. Price was reasonable. Upon check-in I asked if the pool and hot tub…read morewere open and they said yes. The pool was too cold I couldn't even get in it. The hot tub jets didn't work. Upon looking in the hot tub, to my disgust, on the bottom by the filter was a row of dirt and sand. The filter by the debri was BLACK. The other filters were clogged as well. I then looked at the pool one and it was dirty also. DISGUSTING!!!!. Come morning, the curtains don't keep out light. Then at 7 am I get a text from Baymont asking how I liked my stay. The most positive thing was the young man working in the Breakfast area. He was the nicest person ever. He was constantly cleaning tables and removing people's dirty dishes. He made sure ALL of the items were stocked. I gave him a tip for his hard work. Also, ice machine did NOT work.

    My Place Hotel-Rapid City, SD

    My Place Hotel-Rapid City, SD

    (25 reviews)

    $$

    Stayed a night while traveling through and the price was excellent, even with two cats. Beds are…read moredecent, though the blankets were a little scratchy. TV is tiny but what do you expect. Comes with a kitchenette which was handy for a quick dinner and an insane value add for the price. We didn't notice any pests and our room didn't smell odd. Parking lot wasn't overcrowded, and the front desk was friendly. Overall, the rooms aren't exactly a 5-star experience but we paid less than $90 for the night including the pet fee and for that I find little to complain about. This hotel seems great for long stays at a budget price. No complimentary breakfast but that wasn't an issue for us. Do note the walls aren't the thickest, so if your neighbor has a loud dog you might lose out on some sleep.

    The toilet did not work. It would not fill the back tank, in order to fill you had to remove the…read morelid and hold the float down in the back and then once it would fill you flushed the toilet and then it would just run and not stop. We told the gal on dutie that night and the best they could give us was a $15 credit. We were later told the next day by the manager Stefanie who was not help either that we could have canceled at no cost and went elsewhere which is what we should have done anyway as we had to actually shut the water off with the main valve going to the toilet because it would not stop running and we couldn't use it anyway. The ice maker also didn't work. The manager was only willing to give us $45 toward an over $100 hotel. I would not recommend staying here again and if you do have the person on staff that night go walk through the room with you to make sure everything is in working order before you pay because if not you will be stuck with a hotel cost and no help from the manager. Very very disapointed in the level or lack there of service provided....worst part is a family member recommended this place....to add to this the manager did recieve a video of the toilet, plus we were told by the gal on shift that there was issues with this room's toilet and was told it had been fixed and to rent the room. Clearly not the case unfortunetially.

    Best Western Plus Rapid City Rushmore - Exterior

    Best Western Plus Rapid City Rushmore

    (28 reviews)

    This hotel had good sized rooms, 24 hour coffee and tea (plus coffee makers in the room) in the…read morelobby and very comfortable beds. We had completed a long day and we really needed a good bed. This B3st Western delivered. It is also close to several restaurants and an easy access to east/west highways. We have been on the road for two weeks and this was one of the best hotels we have been in.

    Fiancée and I planned a trip to explore the Black Hills, and this Best Western comes highly rated…read more I see why: it's easy on/off the highway, centrally located, and they don't charge for parking as many do here. The morning breakfast was a really nice surprise! Fiancée is celiac, and the fact they have gluten free items is awesome! Coffee, juices, eggs, potatoes, Canadian bacon or ham (I don't eat either and can't tell the difference lol). The reason for the star deduction are the rooms. A few things: We booked a king room. Unfortunately when we arrived and entered, it reeked of smoke! Really badly, eye burning. Apparently there was a prior guest in there who wasn't supposed to be rented to? I believe the hotel is 100% smoke-free. The person at the desk that night did apologize and move us to another room. Unfortunately, it had 2 queen beds rather than 1 king bed. We're here as a couple for a Valentine's Day getaway, so that does disappoint as it isn't what we paid for. No discount on the room offered or anything for the trouble. Additionally, it doesn't look like they offer in-room safes. I've stayed at motel 6's and super 8's that offer those! Not a reassuring feeling, and now we'll be gone all day worrying about valuables left in the room. Or we'll bring them in the car and hope they aren't stolen out of there. Finally, the in-room refrigerator doesn't have a freezer section. Sucks when you bring ice packs because you plan on packing a lunch to save money in these expensive times. Can't freeze those and can't bring a lunch on our day to the badlands. The refrigerator isn't very cold either. Maybe 50-55 degrees F. Do NOT store food in there, it won't keep. So much for keeping any leftovers if we eat dinner out. A couple small nitpicks like a hair in the shower stall, hey it happens. We're here a couple of more days. Maybe it'll get better. The parking, quiet room, and the breakfast are all big pros. On the other hand, it has been disappointing in a few key areas.

    Home2 Suites by Hilton Rapid City - hotels - Updated May 2026

    Loading...
    Loading...
    Loading...