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    Courtyard by Marriott Rapid City

    3.7 (46 reviews)
    Open Open 24 hours

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    Brenda B.

    Really happy with our stay here. We drove up from Denver to check out Mt Rushmore , Badlands , and other Black Hills attractions. Rapid City was our base camp and the Courtyard by Marriott did not disappoint. It was easy check in , affordable rates, and super clean and updated ! The lobby and very nicely decorated, pretty lighting , and the entire hotel smelled so nice !! Our room also matched the esthetics of the lobby , modern and tastefully designed and again very clean , big tv, comfy beds and good shower ! Microwave and fridge also present . They have laundry room , and a very impressive legit gym !! So nice !! Lobby as small bar . The have outside pool area with a long fire table , so you sit and enjoy the evening. plenty of free parking . I can't complain about anything. Great location among other big name hotels and a popular Indoor water park is also next door . I expected a bunch of kids running around , but nope , it was quiet and kind of sophisticated! Good vibes here :)

    View from our room.  I liked that our car was within view and key range so I could lock my car even in the room.
    Joe L.

    We came to stay at the hotel as a base for our visit to Mt Rushmore. We had just checked out of an Autograph Collection hotel in the Marriott family in Jackson WY so we knew we had to adjust our expectation coming to The Courtyard. However, we were very pleasantly surprised how updated the hotel was - The lobby, the hallway and our room. Everything was immaculate and clean. There was ample room for luggage for 2 adults. We a had nice view of hills in front of the hotel. It was late afternoon when we checked in and we opted for an early dinner at the hotel bistro. I ordered tomato soup and grilled cheese. It was simple but it was way better than anything we had in Yellowstone NP and Grand Teton NP (including the Yellowstone Hotel Dining Room and the Old Faithful In Dining Room)! The location is convenient. It was only 30 minutes to Mt Rushmore,ore and 10 minutes to the major chain stores and eateries to stock up for our road trip.

    Your Gold Elite membership... (pyrite at this hotel)
    Bill C.

    Stayed April 20-21 and I will say the price was good and the accommodations were modern, clean and new but... But I can get that anywhere... Marriott, Hilton, etc. why bother be loyal to Marriott? They reward you, that's why.... Or do they? The Gold Elite status note in the mobile app indicated that a complementary upgrade will be provided if one was available. I checked the availability of a better room in the app before I approached the desk and the app would let me book the better room. Proof that it was available that night. Upon approaching the front desk, I asked if the complementary upgrade was available. I indicated that the mobile app clearly showed availability of nicer rooms. The clerk said no complementary upgrade was available but I could pay for an upgrade. The clerk pointed out complementary upgrades at that Marriott were reserved for Platinum Elite. Then he launched into all sorts of excuses about not being a luxury hotel which had no bearing on the request or the Marriott policy of providing the upgrade if available clearly stated in the app. And we checked in after 10 pm. Pretty safe to say that there wouldn't be a random Platinum Elite member sauntering in without a reservation looking for an upgrade for a single nite stay that night. Marriott Gold Elite is worth iron pyrite (fools gold) at this hotel... something South Dakota is famous for apparently. Thankfully our other 4 hotels this trip were accommodating and followed Marriott policy and offers.

    Phil Y.

    Family vacation 2021...bringing the California variant of COVID-19 to your city. There is no pandemic here in this part of South Dakota. This was the first Marriott property that we stayed at where almost everyone including the Marriott employees did not wear masks. The only people wearing masks were my fellow Asians and at risk people. It was nice to finally take that mask off. The Courtyard was the perfect hotel for us to stay at for our adventures around the Rapid City area. It was in proximity to everything including Mt. Rushmore, Custer State Park, Sturgis, Deadwood, the Black Hills and Wall Drug. The Courtyard is a newer hotel. The hotel implies that they are in Rapid City, but, they are really in Box Elder, a couple miles away from Rapid City itself. As a Southern California resident, I didn't know better, nor did it matter. The room we were given was very roomy, yet nicely decorated. It had 2 queen beds as requested. The shower was a walk in shower. They had a shower dispenser of Paul Mitchell's Tea Tree shampoo, conditioner and soap in the shower. The room was very comfortable to stay in at night after a long day of exploring. Marriott Platinum and above member are given a choice of points or $10 per adult (up to two) for breakfast. We chose the breakfast from their Bistro Bar. The Bistro Bar does a very good job with breakfast. Their breakfast is cooked to order and is much better than the scrambled eggs, served at other hotels with breakfast buffets. I liked this hotel. Not because it gave me freedom from my mask, but because it was a very good property in a very good location. The staff was nice and helpful. They made me wish that I had stayed more than 2 nights here. I'm ready to go back now and visit more of the sights around the Rapid City area.

    Spacious 2 queen with couch/sofa bed
    Joseph G.

    Stopped in here on our cross country road trip on our Mount Rushmore leg. Little did we know that it was the beginning of the Sturgis event and the place was slammed packed. Had to be 200 bikes in the parking lot. The staff handled it wonderfully. Went in about 11pm to check in and there was a long line. But they ran through it quickly. I even made a huge mistake when booking the room through mariott bonvoy app. I didn't hit confirm so when they went to look for my reservation it wasn't there. Completely my fault. With the huge crowd I just knew I was screwed. But they told me that had one double queen suite left and even price matched my app price for me and got me booked. So great customer service. The room itself was very spacious and huge. Very modern. I was a fan of the double tvs one for the two queens and the other For the pull out sofa bed. Also had a great patio setup. Conveniently located near foot establishments and within 25-30 min of all the major attractions including Mount Rushmore.

    Bug on the window in Room # 2
    Brianna J.

    Avoid this place at all cost! The management is terrible Jesse and Adam to be exact, they really need to some additional training on good customer service. I was once a manager in the hospitality industry and the way they handled this situation was so insensitive. Although I am only Silver Elite (will reach Gold this month), I held Marriott to such a high standard especially when it comes to how they treat their loyal customers. I arrived on business for a 1 night stay. I checked in to my room and was freshening up before attending a work event. When an employee barged in the room unannounced and once they saw the room was being occupied they frantically ran back into the hall. I stepped out to see what was going on as it startled me. The employee responded by saying "it won't happen again" and continued on. When I came back from my work event I noticed bugs in the tissue box in the bathroom and thought eh maybe its a one off. Then I noticed another bug on the ceiling shortly after, photos attached. I called down to the front desk to notify them and an employee came upstairs to take a look. When she saw the bug she said oh thats just a "whatever the name of the bug was (it was warm out)" it's just because of the weather, but I can move you. I've travelled the world to tropical and much warmer places, I've even done a 2 night Safari in the Masai Mara in Africa and never had a bug in my room. I moved to the second room and woke up to bugs on the window and this nasty stain on the window seal that looks like it could have been cleaned easily. The series of unfortunate events doesn't stop here unfortunately, after I arrived back home and showered I went to grab my reading glasses out of my bag and they were gone. I know they were stolen because I never put the glasses on while I was there. I wore contacts there and was tired from traveling and my event that I took a shower took the contacts out and went to sleep. Then awakened to more bugs and was eager to get out there quickly! I was there for 1 day with a small hardshell carry on bag and computer bag that was never opened after leaving the hotel until I arrived at home. When I called to inquire about the glasses the employee on the phone asked what brand they were and I replied Tom Ford. She put me on hold for maybe 20 seconds and came back and said they aren't here. I called a few times with the same outcome and eventually left a survey describing the incidents. Adam wrote back a generic statement saying they'd look into it and would share feedback to prevent this from happening again essentially. Adam did not bother to ask me what the glasses looked like, if they were in a case, what color they were... Nothing! So I reached out to customer service and Jesse contacted me with the same generic copy and pasted email again not even bothering to ask about details. My company has this property on our booking portal but I will be notifying them of this and recommending my co - workers stay somewhere else. I gave this property ample opportunity to remedy this issue (it happened 10/19/23), but since they have not I will be reaching out to their corporate and filing a police report (at the suggestion of Jesse).

    Fresh bathroom

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    Connie in the cafe was joy! Chelsea and Jesica were very helpful and great to work with at the front desk.

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    No free Coffee or Breakfast in the morning for $300 a night. What the Hell. Even Supper 8 has free Coffee in the morning. You Fail.

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    Page 1 of 2

    Ask the Community - Courtyard by Marriott Rapid City

    Review Highlights - Courtyard by Marriott Rapid City

    Rushmore, Devil's Tower, Crazy Horse, Deadwood, Sturgis and downtown Rapid City.

    Mentioned in 2 reviews

    Read more highlights

    Residence Inn by Marriott - Logo

    Residence Inn by Marriott

    (83 reviews)

    $$

    As a titanium member with Bonvoy, we always try to stay at one of their locations. At Residence…read moreInn in Rapid City, this location seems to miss the mark in Bonvoy expectations as we experienced the following: -Used coffee filter left in the coffee pot in our room -Design of the bathroom shower with only half a door is awkward as water gets all over the bath floor with every shower. Needed additional towels. -Cereal dispenser at breakfast, Raisin Bran, did not dispense properly every day we were there. - Breakfast items were not replenished timely, if at all. (Tea bags, bananas, cereal bowls) - We had two rooms and were charged for parking for both without asking or communicating of the parking rate. We brought to the attention at the desk, this was corrected but should have been identified at check-in. - Door between connecting rooms looked as if it had not been cleaned in quite some time....see photos. - Entrance rug at side door when using the stairs was not vacuumed and covered with dog hair the entire time we were there. - Slow draining bathroom sink....appears to need a good cleaning.

    4/24/26, 5pm, Hotel is good! BUT service employee is terrible! My wife is a Marriott employee in…read moreanother state so MS. Margo Pexa started being RUDE! Margo was not nice, not professional, not calm, not helpful, not customer friendly with a Marriott employee checking into the hotel. She allowed other customers cut in front of us. She demanded my wife, employee, to fill out employee discount form which was already in the Marriott computer as associate employee DISCOUNT. BUT MARGO DOES NOT LISTEN! We were ready to fill out form until Margo, "the bitc&," canceled our reservation WHEN WE ALREADY PREPAID FOR THE ROOM. THE ROOM WAS ALREADY CHARGED ON MY CREDIT CARD! BUT MARGO DID NOT LISTEN TO YHE CUSTOMER! (NEED RETURNED CREDIT!) MARGO SHOULD BE FIRED FOR UNPROFESSIONAL BEHAVIOR. If she does this to Marriott employee then just think how she treats regular customers!!

    Best Western Plus Rapid City Rushmore - Exterior

    Best Western Plus Rapid City Rushmore

    (32 reviews)

    This is a really nice hotel. The staff are knowledgeable and friendly. The check in and check out…read moreprocess went really smoothly. The kiddos enjoyed the pool and we enjoyed the hot tub. The negatives are as noted: -Extremely SMALL pool towels -Beds very FIRM. Not to our liking but maybe ok for some. We did appreciate the extra fluffy pillows. -breakfast: hot foods lukewarm at best. Even first thing in the am. However the kids did enjoy the waffle station. I really liked the cinnamon scones on our departure date. Overall I would recommend this hotel and the mid breakfast is still better than no breakfast at all.

    I stayed at the Best Western Plus Rapid City Rushmore for two nights on a Thursday and Friday…read more Lots of pluses and minuses about this place. Let's start with the pluses. The location is great! It's really close to the airport and within walking distance to everything downtown. The staff is incredibly friendly! I was greeted every time I walked in and out, and if I needed anything, they were always ready and willing to help. I actually thought the bed was really comfortable. Now the minuses. The gym has some cardio equipment, but only a few free weights. The property itself is run down and old. It's in need of a facelift. There are no blackout curtains in the room. I had a corner room, which meant that I had two sides of sun shining in at sunrise. That's not normally a big issue but if you want to sleep in, it might not happen here. There's a train that runs right next to the hotel. It doesn't seem that there are any horn rules in Rapid City, so at least twice while I was sleeping. I got to hear the train horn. I guess a positive is that the train horn wasn't very loud because the air-conditioning unit in the room, drowned out the noise of the train horn. I've never heard a louder air conditioning unit in my whole life. There was no coffee in the room and there was no refrigerator in the room. There are some other minor things but all in all, because of all the things together, I probably wouldn't stay here again. In my opinion, this property is average at best.

    Cambria Hotel

    Cambria Hotel

    (73 reviews)

    $$

    I'm usually a Hilton guy but a coworker book my room for me. I was pleasantly surprised. The room…read morehas a living room area that is separated by a wall without a door from the bed. There is also a desk in the living room area so I could get some work done. The bathroom was very clean. I think the lady at the front desk might still be in training so you'll have to be patient when you're checking in. The back to the desk chair was broken. It forced me to sit-up straight which isn't a big deal but I could see how that would bother some.

    Our experience started as one of the worst hotel experiences we've ever had. We arrived around 2:20…read morea.m. after our flight was delayed. Our room had been fully paid for since March, and the hotel had been notified in advance that we would be arriving late. Despite this, the front desk employee refused to let us check in unless we paid for an additional night. We were traveling with our family, including small children, and were left stranded in the middle of the night with no car and nowhere to stay. At 2:30 a.m., we had to walk to another hotel hoping they had a room available. Thankfully, they did because of a last-minute cancellation. The next morning, I spoke with the manager, Stacy, who was absolutely horrified by what had happened. She sincerely apologized, refunded our stay, provided complimentary breakfast for our family of four, arranged a ride for my husband to pick up our rental car, and reimbursed our Uber from the night before. Her kindness and professionalism completely changed our impression of the hotel. While I truly appreciate everything Stacy did to make things right, the overnight employee's actions were unacceptable. A family with young children should never be turned away from a room that was fully paid for and reserved months in advance after the hotel had been informed of a delayed arrival. I hope additional training is provided so no other family has to go through what we experienced.

    Hampton Inn & Suites Rapid City Rushmore - Meeting Room

    Hampton Inn & Suites Rapid City Rushmore

    (24 reviews)

    First, the good: the room was comfortable, the bed and pillows were great, and it was nice and…read morequiet. The lady working the breakfast area was great. Now the not‑so‑good: housekeeping left no towels, the shower gel dispenser was empty, and the facial tissue holder was empty as well. I had to call the front desk for towels and pick up tissues myself. The young man who brought the towels was very nice, but the other staff working didn't really acknowledge the guest..

    OK let me start out by saying, throw out all the reviews pre 2024. This hotel was 5***** all the…read moreway. We are a retired couple traveling throughout the west Utah, Wyoming, South Dakota a and Montana. We stay at Hamptons because of their reputations. This one was no different. Front desk..... Could not have been nicer. We were beat when we checked in. Nice guy at the front desk said "McD's right around the corner and its pretty good." Lots of top flight restaurents nearby but night #1 we were beat. We stayed 4 nights. Safe, quiet, CLEAN!!! The breakfast was excelent. Especially Julie! She will help you with anything at the breakfast room. NOTHING is ever empty or missing. Plus Julie is a real kick, she is always going around the room asking people where they are from and making everyone feel great about their stay and brekfest! All in all this is a fantastic hotel. Great pool. Beautiful rooms. Large bathrooms. All rooms have LOCKS on the doors, so if you DO NOT want housekeeping to walk in on you hang a "do not disturb" on the door And put the lock on (for those who have NEVER stayed in a hotel before)

    Courtyard by Marriott Rapid City - hotels - Updated August 2026

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