Check your credit card statements if you use Watson & Taylor Self Storage. They had a "glitch" and…read morenow, even though you cannot make a payment online or over the phone, you may be locked out. They charged my card on January 27, credited back January 30. Now bill is unpaid with no way to pay on time unless I go to the location.

Avoid, if possible. I needed to rent two U-Haul "Box Dollys". Office closed -- phone number on…read moresign to call for service. Called and a while later man showed up and let me in. I told him what I needed and as he sat down to process, a young woman walked in with her husband. The man put my paperwork to the side and immediately started discussing a rental unit to hold a 'garage' worth of stuff. I was so dumbfounded at this egregious discourteousy that i just left. Again I emphasize, avoid this place for ANY OTHER option.

The management team is rude and when you ask for the corporate number or someone above them number,…read morethey say they don't know it. I find it very hard to believe. They can be rude to you and then when you wanna complain to them, they don't know anybody's number I was just reading the reviews and on the reviews with the company back. It's like they justify what management does to people. So it makes me wonder who answered the reviews if you ask me, I think the people in the office are answering the reviews

This is a great facility with easy access, competitive rates, and great staff! They even made the…read moreextra effort to help me find a way to bring in a U-pack cube, if that had been a choice. 5 of 5 Stars and I could not be happier!

I currently have a unit at Radiant Storage. I have found the facility to be clean and well…read moremaintained in an historic building in galveston. Entry and access to my first floor unit is easy. My interactions with the management have been disappointing. I have found them to be unaccommodating on basic requests and rude during most of my interactions over the last year. I have had storage for several years in Extra Space Storage closer to my house and have never had these issues with their on-site staff. Looking forward to my move out date.

This is hands down the best storage facility on the island. The price is fair, the building is…read moreclean and basically a fortress. Michael and his co worker were absolutely amazingly helpful. They are under new management and if there was anything wrong with the place previously they are working to get everything fixed. I highly recommend this place. You are wasting your money if you're storing somewhere else.

Friendly staff, clean facility, climate control and convenient downtown location. Handy carts…read moreavailable for use! Only minus is that access is only til 8pm. But I can work around that.

Conveniently located at Church and 22nd streets in downtown Galveston, I don't know of a better…read morestorage situation on the island. All storage units are "high and dry" on the 2nd floor or higher so you don't have to worry about hurricane flood waters. This sturdy old building has withstood many a hurricane and storm. Security here is excellent. You get a keypad code that allows you access anytime between 8 am and 8 pm, 7 days. You can't enter without your unique key code, and there are security cameras monitoring the entrances to the building. You can either park in the alley and load through a large roll-up door, or you can punch your key code into the entrance gate and park in a secure, fenced area for a more secure situation. This fenced area also has a small covered portico that allows you to back under and stay dry if it is raining. The building is fully sprinklered for fire protection, and has central heat and air conditioning, a must here in south Texas. The only drawback is there is only one elevator. That has never been a problem for me because I've never had to wait on the elevator, but if it ever breaks down that would make things very challenging.

We used this company twice in the last 6 months. They are prompt, reliable and trustworthy. I felt…read morecomfortable having these men in my house. They were attentive and anything I asked, they had no issue doing. It made our moves so much easier. We had James, Jay and Landon. This time around I used them 2 days in a row. They packed my storage exactly how I wanted it. The next day we had them move stuff to the house. It was quick and easy. There was an item broken the first move, BUT they replaced it without any issue. I would recommend them 10/10! We will be using them again the for next move. Hopefully it will be a couple years before I need them again, but if not, I know who I am calling.

Easy does it is a farce. When they moved me in Galveston they did not have any moving blankets and…read moredamaged most of my stuff. I tried to tell the owner what happened. Upon return call he said he interviewed his people and they did not know anything about it. They tire a door off of my $1500 armoire and denied it. As i was leaving they had a lot of my furniture sitting on its side on concrete. I will not use them again and recommend you don't either unless you enjoy your furniture being damaged.