The overall visit was great! Just the fact that after I did a urine sample I was never called back…read moreabout my results. I had to call multiple times to hear that there was something wrong and I did need a prescription. I was in a lot of pain waiting to hear back and I could've gotten the prescription sooner had they called me. I tried calling to find out what kind of infection I had but they never responded to my voicemail and I called multiple times and nobody picked up.

Thank you always there when we need you Doctors Urgent care the best in Colerain Your Health is…read moretheir concern

i have been going to doctors at western ridge for about five years. everyone is nice and very…read morehelpful.

We waited too long in the waiting room. My grandson got a nail in his foot and needed a tetanus…read moreshot and maybe cleaned out. We were the second patient in the waiting room but the very last one called back for treatment. I won't be returning to Good Samaritan Hospital!!!!!

The care along with the clean facility makes this the best place for healthcare on the west side!read more

Employees work on commission and bill you for appointments they were not prepared for and require a…read more2nd appointment for the same thing and charge you for both.

l0/l0 It's never good to be in the hospital. This was not a bad place to stay. Professional staff…read moreand care is l00%. - Kennedy Gbenedio

Terrible. They let my 40 yr old son die because they didn't want to be bothered. They gave up on…read morehim. They even waited till we weren't there to tell him you are going to die, sign this DNR. Despicable people

I really am surprised this little gem has not been reviewed. I was having trouble getting in to my…read moreregular dr but did not want to pay the excessive copays associated with the er or urgent care. Since they bill as an office visit, you don't have to worry about those extra fees. Both the nurse and dr were really helpful and understanding with very pleasant bedside manners. I was able to get in and out quickly and pick up my prescription at the same time (as it is located inside Kroger).

They are great very nice lady's !!! They care about you and how you are feeling !!! Please go there…read more!!!

My name is Ronell Smith on 6/20 around 9 something I walked into colerain south carefirst urgent i…read morewanted to be seen because I was having trouble breathing The staff there was amazing I had to get there names Front Desk Andrea got me checked in and was polite Medical Assistance Krystal took great care of me she greeting me when she came in my room she was polite and had manners she took my vitals and she kept me updated on what the next step would be she let me know that she was doing a breathing treatment she made sure she explain what to do and she wore gloves when hooking the machine up which was a plus for me because that something I had to put in my mouth to breath in she's very precessional I would come back to urgent and I would love for Krystal to be my Medical Assistance I love her energy and how she care for patients after the treatment the provider came in Shimmaine the NP came in my room she talked to me and explain what she will be sending over to the pharmacy them she said Krystal will be back in to show me how to hook the breathing machine up when I'm home One thing I loved about Krystal showing me was that she showed me how to do it than took it apart and had me put it together which I wish all people did it like that it's one thing to have someone show you but when they show you and have you do it so they make sure you know how is what matter krystal goes over and beyond to make sure patients are well taken care of and even when sick they comfortable and feeling better when leaving The staff for that day was amazing they have been the best staff I worked with since I been coming to urgent care Their have been other good staff but the grew today was the best keep up the amazing work you guys shows that the patients matter I left feel much better and happy with now having a breathing machine and know how to work it

My wife and I were turned away from this urgent care because the receptionist said she "didn't know…read morehow to enter credit card numbers" and then proceeded to tell us that she wanted to help but that she also sent away the last people because she didn't know how to enter a credit card. It would've been nice if she was more kind and maybe went to go ask someone that had a clue what was going on. Skip this Urgent care and find a better one.