It was a pleasure working with Pete to replace the carpet in our 4 bedrooms. He is direct, honest,…read moreand efficient. He as accommodating to our timeline and gave sound advice in regards to our choices. Once we settled on the details, the carpet was installed the next day. The installers were professional, courteous, and quick. All 4 bedrooms were completed and furniture put back in place within 3 hours Fantastic floors came highly recommended and we are happy to recommend their services as well.

Derrick was amazing! From the moment we stepped into the show room till our install was flawless…read more The price was good for the quality of work that was provided. This place is not here to make money off of you and they don't try to sell you something you don't want. Derrick ensured we were happy with the product we were choosing and even gave us lower priced alternatives as well. Overall him and his install team did a great job!!We will be contacting him for our next floor project as well.

We had a great experience with Mike and his company installing a new floor in our sunroom. We got…read morea few different quotes for the work, including from Mike who came out to look at the space on a Saturday afternoon. Mike's wasn't the lowest bid, but it was the only one without contingencies, and the only one which stated up front that his crew would remove the old tile floor, repair any underlying issues with the subfloor, and level it before installing the new luxury vinyl planks. Plus we felt comfortable after meeting him about the plan and the quality of the materials/work. It took about two weeks after signing up to get the planks ordered/delivered, and then set a time to do the installation. A two-man crew showed up around 8:30 a.m., gave me some updates along the way to show what was happening (and ask some important questions I hadn't considered, like which way the new planks should run), and they finished installing the flooring and the quarterround by about 11:30 a.m. Everything looks great, and we are very happy.

A lot more than effort and energy in finding the right tiles. We were pointed in the general…read moredirection but no personal effort. Don't think there was any real interest. Was a waste of a one hour round trip.

Wow. Amazing customer service. I am a raving fan of this company!…read more It was the fall of 2019, and hubs and I had just purchased a condo that needed everything. Full renovation. For floors, we were pretty sure we wanted vinyl plank, and visited several places around town just in an effort to educate ourselves. We wanted something nice, something that really looked like wood since we had real wood floors in our previous home (which Mercury installed about 12 years prior, great experience with them at that time, too). We quickly discovered LVP, luxury vinyl plank. But even as we narrowed to that category, the options were seemingly endless. We called Cristal from Mercury who we had worked with on our previous wood floors, and she came right out to our new place with several options, just to work through what we wanted. Cristal is so knowledgeable and sweet! A real joy... she educated us AND she listens. Long story short, we stretched our budget as far as we could get it and chose a really nice high end LVP. We were happy! Delivery came on a Friday, and the install crew began work in a Monday. The install was expected to take a week. A few hours after work began, I got a call from Cristal. Problem with the flooring... her crew had discovered the problem fairly quickly, and opened about half the boxes in an effort to find flooring that didn't have "the problem". No luck... Cristal said she had already made contact with the manufacturer to find out if they could get replacement flooring expedited... flooring without "the problem" (the problem was most of the floor wouldn't snap together properly, and those pieces that did snap together would not seat together flush, left gaps between planks). I was very grateful to the install crew for stopping install and for Cristal jumping in to sort fixing everything quickly, but I was clearly worried about our condo renovation. You know how these things go... can't do the next thing until the first thing is done, and so on. And I was on a tight deadline... our current home was sold and we needed to move out by a certain date! By the next morning, Cristal called. The manufacturer finally called to say the entire manufacturing lot had "the problem", and they wouldn't be able to replace the flooring for upwards of 6 weeks. I gasped! She quickly told me not to worry, I could pick another floor and they would rush ship it. Hubs and I LOVED the floor we had chosen, but we had no choice... we had to pick a new one. Cristal came right over with samples... by then she knew exactly what we liked aesthetically. I looked over everything and quickly narrowed down to two... after a few more minutes, I decided. Cristal said she thought I would probably choose that one and it was more expensive than my original purchase. Great.... how much more? We had already stretched our budget. Cristal said no extra charge... Mercury would give me the new floor for the same price as the old floor, AND rush ship it. I was flabbergasted. They took a situation that was not their fault and made it the best they could. Like I said, amazing customer service. The new floor came a few days later, rush shipment as promised. But now the install crew was working on a new project (they were out of work for about a week after my project fell apart). But they came in after their other project, on weekends, late at night... whenever, to get my floor installed as quickly as possible and get my project back on its timeline. There were a few tense moments with the install crew, I will admit... there were moments I thought they might be cutting corners. But looking back, they weren't. We were all stressed to the max, and the crew was working triple time. They did a good job. And miraculously they got it done, and I was very grateful. Follow up work was done a couple weeks later by Michael... he did some tweaking to the floor and trim work after my cabinets were installed. Super attention to detail and doing a job the very best it can be done, even if it takes extra time or another visit. He was amazing! All in all, this was the best experience I've ever had with a service company. I ended up with a beautiful floor that is better than the original floor I chose. But I would not recommend going through the stress of this situation to my worst enemy! Im still in awe at how Mercury took a tough situation and bent over backwards to make it better, even though they did nothing to cause the problem. There is no other company I'll ever recommend for flooring... Mercury has a customer for life!

The installation team is top notch and does amazing work. We could not be happier with the outcome…read moreand wholeheartedly recommend Mercury for all your carpet and flooring needs.

CW put in our luxury vinyl planks a few years ago throughout our entire house. Obviously it changed…read morethe entire feeling of the house. A few years later it appears we had water damage to one small area not far from the kitchen. CW brought back his wonderful team and managed to perfectly replace the few problem planks. It was amazing. We have the same comments as Linda from last fall. Their work, attitude and skill are absolutely AMAZING. And they are AMAZING PEOPLE. Do not look any further than Coastal Flooring for excellence in customer service and beautification to your home. In fact, we think it is critical to get advise before laying any floor because they know flooring better than any salesperson you will run ingot

We called between 10-12 professional companies (including Chatgpt recommendations) regarding the…read morereplacement of tongue & groove vinyl planks in our kitchen. There was damage planks in different areas in our kitchen. Along came CW with Coastal Flooring explaining how he & his crew would do the job and maybe would not have to put a threshold in the doorway. CW & his crew of 2 arrived around 8:30 a.m. and around 2 hours later the job was finished to perfection! All I could say is INCREDIBLE!! Words can't do justice in describing the excellent customer we received from start to finish. No threshold needed and the job was a 10+. Thank you Coastal Flooring & I will make sure all my friend know where to go for installation and/or repairs with there flooring. Forgot to share his price was the best of all the companies that came out to look at the job to give me & estimate for the job.

Professional, Quality, Outstanding Service. Jason came to my home measured my dining room and gave…read moreme a free estimate. He advised me where I could find the tile I discribed to him. I went to Floor and Decore as he suggested and found the perfect tile. Jason worked around my work schedule and I couldn't be happier with the entire experience and the quality of his work. The man is a perfectionist.

Jason & his crew did an excellent job replacing all of the carpet in my house with LVP. He was…read moreenthusiastic to take on the job and guided me through the process, made recommendations and provided dozens of pictures of my rooms with different flooring. He started the job when he said and worked around my schedule to get it completed. His expert workmanship and attention to detail resulted in an extremely happy customer.

From quote to job completion, Nexus was hands down one of the most professional contractors I've…read moreever worked with as both a homeowner and real estate investor. Leo was very responsive, pricing was fair, scheduling was easy, they completed the work within the time frame that they said it would take, the quality of the work performed was top notch and the cleanup post job completion was very thorough. I highly recommend Leo and Nexus!!!

Leon and crew did a great job. I contacted him via the Yelp component and we scheduled a date for…read morehim to check out the job. He showed up on time and evaluated what needed to be done. Leon is very personable, pleasant and enjoyable to engage with. Within a few hours he had sent me a quote. I believed that it was a better quote than I had received from a second company, so I decided to go Leon. I contacted him and we set a date unfortunately, Milton the hurricane interrupted us, so we had to postpone one week. However, they showed up on the date and time expected and completed the job in less time than originally thought necessary. I want to mention one of the workers Isadora, the only young woman on the crew she was their translator and very sweet the rest of the crew did not speak English but, their work spoke for them. If I had to do another remodel I would choose Nexus and Leon. I do believe Isadora deserves a little bit of a raise for being there translator, but that's just me LOL.

Helpful, knowledgeable, patient, detailed, thorough, and reliable. Beautiful floor, well installed…read moreby A knowledgeable craftsman. Rob was reliable and reasonable. .

What "Exceptional Installers" we had the Blessing of working on our flooring job!…read moreRobert and his team we're not only our "Christmas Miracle" (We were left hanging before Christmas by Home Depot-providing us with an end of December install date for Vinyl Plank Flooring purchased a month prior). :0( Robert was the life line on the other end of the phone, when I went in search of anyone who could help us in a pinch. Robert was at our home within an hour to look at what was needed and to measure for a quote. Wow! Not only was his number less than HD, but he & his AWESOME crew of guys: Bryan, Vladimir, Thomas, Nick & Eddy-All hardworking, quality craftsmen, that not only installed beautifully our entire home (except for the entrance, kitchen & 1 bathroom), but we're clean, tidy professionals!! Robert said they could start the following Monday and finish up by Tuesday and did exactly that! Arriving and wrapping up in a timely manner. I shared with Robert that I LOVE our floors soooo much, I feel like the lady on the LL flooring commercial who lays on the floor exclaiming how much she loves her floors! I can, my whole family can relate...these guys installed a great product, but the quality shows in the details of the stairs & risers and every inch of quarter round laid throughout our house!! I will forever share with family and friends looking for flooring installers to reach out to Robert and his team. If you want your floors done well then trust me when I say, "Vinyl Plank Flooring Installers of Orange Park is who you should call". Have a Happy New in 2022!

Excellent service, the installer Richard did top notch installation, I highly recommend them.read more

We needed 3 guest rooms carpeted pretty quickly for the holidays and had 5 crazy quotes from…read moredifferent companies. Finally found Floor Trader. Brian was so knowledgeable, helpful and patient. And Jason, the contractor that installed it was wonderful in every way also. We saved thousands and got a much better experience and product than we would have with another company. I cannot recommend or thank this company enough!!

Just amazing individuals. Came running when kitchen flooded due to roof…read more Priced to include everything I wanted and not just what I had to have done. Good communication. Fair. Exceptional work... Hits all the big points with a 10.. and helps carry in groceries!! Thank you !!!!

Ty did an excellent job repairing a large hole in my wall with drywall. He was professional,…read morepunctual, and clearly knew what he was doing. The repair came out smooth and looks as good as new--you can't even tell there was ever a hole there. He also cleaned up the area when he finished, which I really appreciated. I highly recommend Tyshawn if you need drywall repair or any similar work done.

Doug Truluck was super helpful in selecting a small rug for my son's college room. Even though it…read morewas a small project, he helped us select the right product and size. I look forward to trusting them with larger jobs in the future!

I've worked with the Carpet Man flooring a few years ago. They replaced my carpet. This time we…read moreneeded hardwood flooring for our bedroom & closet. Steve helped us out & did a great job in matching the new hardwood floor in our bedroom to the flooring with the rest of the house. Two guys did all the work. They moved furnitures for us. It took them 9 hrs to complete the work. They did a beautiful job. I recommend Carpet Man flooring.