Very helpful staff. They have a wide variety of products. We found everything we needed, my sister…read morerecently had a total knee replacement.

I'm really torn about how to review my latest experience with the repair department. Communication…read morehas been horrible to be totally honest. They did have my old number which explains why I wasn't getting return calls for a while but even after the number was corrected, I only received a couple of call backs after numerous calls trying to get an update on my scooter. It was there from late August and it is now almost mid December. It took all this time to get replacement parts only to determine the scooter was not able to be repaired. I know Trump's trade policies have created havoc on the supply chain for many goods but this was a heck of a long time to go without use of my scooter. Some things cannot be helped but promising call backs that are never made is rather inexcusable. On the flip side, when it came time to pay for the work that was done, they only charged me for 2 replacement parts and nothing for labor even though they did have to spend time troubleshooting the problem and going over things again after the replacement parts did finally ship so they deserve a lot of gratitude for the work they put in even though it turned out to be fruitless. They even replaced the batteries in the charger pack which I will be able to use if I replace the scooter with another from the same manufacturer (Pride Scooters). When the problem is an easy fix or at least easy to diagnose, I think you'll be very happy with the service (at least from the repair technicians). If your problem is more extensive, you may be heading into rough waters. The office needs to do a better job of keeping customers informed about the status of their repair. They never called me back with information about the scooter before my cruise to Mexico since I needed the dimensions and specifications if I would have used it aboard the ship. I never received a call about estimates. Everything depended on my calling the office time and time again. The repair department does such a great job doing the actual repairs, they deserve better support from the staff in the office who are the ones the public interacts with 90% of the time.

My name : Roy Taylor…read moreThe only thing I can say is that they are great understanding and professionals at what they do. My chair is a HD 450 pounds along with my spinal injury of C3 to C7 stenosis and my arthritis They keep me very very good shape.. Michelle who's right away is having her first baby in June this year congratulations and Manny who's on vacation are the two top people in the industry to do the job correctly and professionally whenever I need something done manning‍ is here. You have to be replaced. the chair .. they brought me a replacement two days later my chair was brought back. ... He's coming back next week to redo the tires. Look, I'm a dual Ampatee above the knee I can't live without a Wheelchair. It's my lifesaver with my arthritis. I cannot have a manual chair so Superior just like my God and my mother . I have nothing but blessed AAA marks to say but Superior mobility everybody have a beautiful and enjoyable summer coming Roy Taylor. Again, that's all I say a blessed remarks to the lady in the office Michelle happy congratulations in June a baby girl

The service has been excellent very caring and go over and above when I need them the staff in the…read moreoffice are very caring and get appointments made if you need service and the one that comes out to measure you and get the right wheelchair for you is a great person experience I've had I would recommend this company

They didn't respect that the device that was sent was missing items and the brakes are bad. It…read morerequires more money to condition the rollators to be used.

Needed to rent a wheelchair for a month or two because of my knee surgery at a reasonable price…read more Alfredo had my chair ready and even added an extended right leg rest. He also showed me how to operate all the adjustments. The store is very clean and well organized. I would highly recommend!

Doug was really helpful and kind. He provided a solution to my problem and showed willingness to…read morehelp.

Doug was a blessing!…read more We have a family member of ours battling pancreatic cancer and unfortunately her health is declining and her mobility is not well - we've had a scooter sitting in our garage since 2007 and we've decided to get it fixed up and ready for her to use. Doug immediately said "what can I give you for free" - definitely a response you don't experience anymore; very sincere and didn't even give it a second thought! Doug had no hesitation to help us! He not only discounted the cost of the battery, but he even blessed our family with a free charger and offered to deliver the scooter to my family member's house once it's repaired. Very generous and humble service, definitely recommend! Please continue to support!

Great place get granny a wheelchair. Super nice service. Lots of stock to choose from. Used and…read morenew. Lots of other healthcare need items in store. Got a good deal on a used wheelchair. Looks new, cant go wrong. A+

Jim is so nice such an easy person to talk to. He explained different options and took the time to…read moreproperly diagnose issue with Scooter after replacing new batteries and getting it going again. Everyone at the shop is super helpful and friendly and they have many different supplies for people with mobility And all kinds of grab handles and different things to make life easier. My sciatica nerve is out in my back and I can't lift anything and I can barely walk so im going to be using the scooter to walk my dog

The staff were very helpful! They had all the supplies I needed. The staff are super wonderful at…read moreresponding to any and all questions. Highly Recommend

VERY DISAPPOINTING experience. We rented an electric wheelchair for our father, a disabled veteran…read morewith Parkinson's, and were initially glad to find availability. Unfortunately, we given only a brief demonstration of how the wheelchair operated, with no written instructions, manual, or supporting paperwork provided. There was also no assistance offered in getting the equipment to the car. During pickup, my husband overheard staff mention that the unit could be difficult to charge, which raised concerns. When we attempted to use the wheelchair during our trip, it powered on, light flashing but would not move at all. By that point, we were too far away to return to the store, and without any instructions, we were left trying to troubleshoot on our own. Most concerning was the response when my elderly parents called to report the issue-- they were met with a dismissive and defensive tone rather than empathy or a willingness to help. The interaction was particularly upsetting given their age and the circumstances. After returning the wheelchair, no resolution or follow-up was offered, despite being told the owner would call to discuss our concerns. That never happened. We have rented medical equipment across the country for many trips and have never encountered such a lack of support, professionalism, or basic customer care. This experience was both frustrating and disappointing, and we DO NOT recommend this business.

If you need a mobility scooter repaired, DON'T COME HERE. They can't help you. Contact So. Bay Home…read moreHealth Care at 19801 Hamilton Ave by the 110 freeway a few minutes away. Please remove your business from being listed under mobility scooter repair. I wasted time and gas only to be told you don't do those repairs anymore because of don't have the manpower. Don't wait until customers show up at your doorstep to let them know you don't provide a service you're listed on Yelp as performing.

This is a wonderful service. I used them to install grab bars. Blanca is the one in charge of the…read moregrab bar services and she is such a pleasure to work with. Our installer was excellent as well. He was very nice and friendly and he hung the bars perfectly. Great customer service, good communication, and wonderful work. Highly recommend.

Keith fixed my scooter for me and adjusted the seat for my knee, while I waited. He was very…read morehelpful. This is my second time coming here always pleased with the service. I highly recommend Wellness Medical.

Service is XLNT! Keith is "One of the GOOD GUYS"! Great…read moreselection & value! Went the "extra mile" for me. Would recommend!

After an extended wait for Medicare to authorize purchase of a mobility scooter, CFS was able to…read moreget things moving on getting me a replacement for my unit that died last year. CFS really understands how Medicare's authorization process works so they were so helpful in guiding me step by step to expedite the required equipment. They are the best at navigating through all the government nonsense and red tape. Thanks for all of your assistance once again in acquiring what I needed in the most efficient way possible.

Again, an excellent experience with CFS. I needed a hospital bed for a short time. Silus and Tara…read morecame on time, set the bed up exactly w I needed it. They are exceptionally pleasant, efficient and dependable. CFS Medical Supplies is by far the best priced of all the companies in our surrounding area, and absolutely the nicest people. my highest recommendations to all customers. I know you'll agree too.

Very useful information provided. Great customer service. No push for sales. Just honest…read moreinformation about various products.

I needed a CPAP face mask in a hurry. Charlie was able to help me out and now I'll be able to sleep…read moretonight. It was last minute and he came through.