I worked with Mike and Andrew on a complex refinance that allowed me to become the sole owner of…read morethe San Francisco home I've loved for more than 15 years. The transaction involved a number of moving parts, including a co-owner buyout and my transition from salaried employment to self-employment. Mike and Andrew were excellent throughout the process. They were responsive, patient, thorough, and calm, even when there were tight deadlines and a lot of documents and logistics to coordinate. They understood that this was more than a standard refinance and treated the transaction with real care. I always felt that they were working hard behind the scenes to keep everything moving and make sure the loan closed on time. They made a complicated and emotional process feel manageable. I'm extremely grateful to both of them and wouldn't hesitate to recommend their team to anyone looking for a lender who can handle a more complex situation with professionalism, persistence, and genuine care.

5 stars all the way! I don't normally write reviews, but the awesome experience with Mike, Andrew,…read moreand the rest of the PRMI team inspired me to share this. I had a ton of questions going into my mortgage and they explained everything in plain English. The team made sure I actually understood what was going on throughout the lending process. Mike and his team are super responsive and thoughtful. They truly went above and beyond, and made it possible to even close a week ahead of schedule, which was great for me and the sellers. Truly impressive. I highly recommend Mike and his team and very much look forward to working with them for my other mortgage needs.

Best mortgage person in the Bay…read more Jay was incredible to work with, helped us close lightning fast, answered all my questions as a first-time home buyer, and helped me get rates and terms that surprised my realtor and impressed my knowledgeable friends. Buying a house is a major thing, with lots of stress. Working with Jay was like having a lighthouse in a storm, he was incredible. 28 out of 5 stars, can't recommend highly enough. This is your guy.

My experience has been mediocre with this loan agent and US Bank. I have done at least a dozen of…read morereal estate refinancings with different loan agents over the years, so I am familiar with the process. 1. The refinancing process was a little chaotic, and some departments in the bank were slow to move files despite borrower's multiple warnings of deadlines to the loan agent, so the loan did not close on time, which caused significant complications and expenses due to borrower's upcoming overseas traveling. 2. The loan agent promised a processing fee refund after loan closing, but he refused to honor it later. The borrower had to escalate the issue with his supervisor to get the fee refund. 3. Several months after loan closing, the title company told me they are still missing various signatures and notary acknowledgment pages for loan closing and they had to make an appointment with me to redo these pages. There seem to be many gaps in their refiancing operations.

I've worked with Risha for well over a decade across multiple transactions, and every single one…read morehas closed successfully within the original timeline--often even earlier when needed. She leads an honest, dependable team that is always easy for me to reach and consistently delivers exceptional service. Whenever family or friends ask for recommendations on residential loans, there is only one name I give: Risha. Thank you to Risha and her team for the most recent transaction that closed in April 2026. I look forward to working together again in the near future.

We worked with Risha for financing our dream home, and as many people know, the loan process can…read moreoften be intrusive and stressful. However, our experience with Risha was remarkably smooth and hassle-free. Her team requested only the essential documents and information, handling everything else efficiently and professionally. Throughout the process, we felt confident and well supported. Many thanks to Risha and her outstanding team for making our home financing journey such a positive experience.

Alexandra Morai made this an excellent experience from start to finish. The leasing process was…read morehandled professionally and efficiently -- clear communication at every step, paperwork done right, and no surprises. She oversaw the move-out with the previous tenants carefully: the unit was inspected thoroughly, the turnover was coordinated quickly, and everything was documented properly. What really stood out was the re-leasing. Alexandra found qualified new tenants within a week, at the top of the market price -- no extended vacancy, no discounting just to fill the unit fast. That combination of speed and full market rent is rare, and it made a real difference to my bottom line. Responsive, organized, and clearly knows this market. I'd recommend Alexandra to any owner looking for property management that actually delivers.

It was a pleasure working with Alexandra from start to finish. She is incredibly professional,…read moretimely, thorough, and truly a problem solver. When a challenge arises, she doesn't just identify the issue--she quickly works toward a solution, often finding creative ways to keep things moving forward. What stands out most is how much she genuinely cares about her clients and the people she works with. She is responsive, collaborative, and committed to creating a positive experience throughout the transaction. I would gladly work with her again and highly recommend her to anyone looking for a knowledgeable and dedicated loan professional.

Just closed after a very easy, clear, and smooth process facilitated by Jay. The rate and closing…read morecosts he was able to provide were significantly better than another broker I was working with. The actual closing costs (and rate) came in under his estimate. He guided me through the process and let me know ahead of time of documents and verifications I would need during underwriting. He was always easy to reach via phone and email with very prompt responses. The whole deal was absolutely painless and there were exactly zero surprises. Just perfect. I highly recommend Jay and First Capital Group.

Working with Marisa Pecorella was truly the best part of our home buying experience. She was…read moreincredibly involved and always available whether by phone or text, she made sure we never felt out of the loop. Throughout escrow, she stayed on top of every detail and even got our rate dropped multiple times when market rates went down during escrow! She constantly communicated with our title company, real estate agent, and everyone else involved -- honestly, she did more work than anyone in the transaction! We always felt like we were her top priority, and her professionalism and follow-through made the whole process smooth and stress-free. Highly recommend Marisa to anyone looking for a lender who truly goes above and beyond. She made home buying a reality for us when we didnt even know if it was in reach.

Guarantee Mortgage has been around for many years. They have a basic easy to comprehend website. It…read morelets you know in northern california their offices are spread out and discusses the type of programs available to potential clients. They are a good lender to work with. I have worked with them in the past and found them to be a useful tool.

Julie is amazing. When buying our first home together, we initially planned to use our bank, but…read moreour realtor recommended her. After speaking with both Julie and our bank at length, it was apparent who to choose, and we never second guessed ourselves. Julie was very thorough and helpful throughout the process, managing to explain all of the steps, while not over burdening you. She makes sure to focus you on the important / sensitive items and ensures nothing is missed. Julie communicated everything well along the way, and was available for any questions that arose. We easily closed our home in the agreed 21 day timeframe, and the loan was actually ready to close early if we wanted. And of course, she got us a great rate too! If buying another home, we will definitely use Julie again and strongly recommend.

Brenda Wyatt at LaSalle Mortgage was a huge asset in our home purchase. She brought creative…read morefinancing solutions to the table, helped us secure a rate well below the national average at the time, and got us to closing in less than three weeks. Outstanding results, backed by equally outstanding service. Brenda was incredibly prompt and kept pace with every question, decision, and deadline. I'm someone who gets into the details and wants to understand the options, and I appreciated having a mortgage professional who could work through those details with me and bring solutions forward. Her local relationships and sterling reputation also make an enormous difference. In the competitive Bay Area market, having a lender who is known and respected by local realtors is a real advantage. Brenda brought that credibility along with the expertise to deliver. We couldn't recommend her more strongly. Creative, connected, exceptionally responsive, and able to execute on a tight timeline, Brenda is exactly who you want in your corner when buying a home.

Brenda Wyatt and The Wyatt Team made buying our first home an amazing experience for my wife and…read moreme. From the very beginning, they were professional, responsive, and genuinely cared about helping us become homeowners. One thing that really stood out was that they were able to get us pre-approved without a hard credit pull, allowing us to start shopping for homes while protecting our credit. Their secure third-party verification for employment, income, and tax documents made the process incredibly simple. Everything was organized, modern, and hassle-free, and we never felt overwhelmed by paperwork. Throughout escrow, Brenda and her team kept both of us informed every step of the way. They answered all of our questions quickly, explained everything clearly, and made what could have been a stressful process feel smooth and easy. Their communication, professionalism, and attention to detail were outstanding from start to finish. Thanks to Brenda, Dejon, and The Wyatt Team, my wife and I are now proud homeowners, and we couldn't be more grateful. They truly went above and beyond to help make our dream a reality. If you're looking for a lender who is knowledgeable, honest, efficient, and genuinely cares about their clients, look no further than Brenda Wyatt and The Wyatt Team. We will absolutely recommend them to our family, friends, and anyone looking to buy a home. Thank you, Brenda and The Wyatt Team, for making our dream of homeownership come true. You have earned customers for life!

Jennifer just helped me close my loan. She and her team were on top of things the whole way and we…read moreactually managed to close a few days earlier than the expected closing date! I could not have had a happier loan experience. I heard so many horror stories from friends of mine and I was a little nervous at first. However, Jennifer assured me from the start that she would make the process smooth and easy and she delivered. She was very patient with answering all my many questions. I was a first time home buyer so I had A LOT of questions along the way. She also gave me a timeline of all the different stages of the Escrow process, reviewed all my documents before sending them to the underwriter and gave me a breakdown of all the final costs so there would be no surprises at the end. Whenever I had question and sent her an email she would always get back to me in a few hours. It was nice to work with someone so responsive especially during the time critical escrow process. I am so happy I used Jennifer as my loan agent. I can't imagine the process going any smoother than it did. Thanks Jennifer & Guild!

Was recommended to Jen by a friend, and as a first time home buyer, couldn't be happier. Jen was…read morepersonable, responsive and thorough. As other reviews mentioned, she can accommodate quick turnarounds as well, which is crucial in the Bay Area's competitive market. Jen made the home buying process a lot less stressful. Would definitely recommend!

Matthew Alvarez is professional and personable. He literally took my hand and guided me through…read moreeach step in the process of refinancing my home. I was always able to get ahold of him any time of the day and he would address my questions/concerns. Matt is a very successful and active agent but yet somehow manages to give each client the individualized attention they need and want! I am forever grateful to have had the opportunity to work with Matthew Alvarez and I will certainly be recommending him to all my friends and family looking to purchase and/or refinance. Thank you Matt for all your help!

I used SELFI multiple times for refinance and getting references for purchase loan. The owner…read moreJoseph is honest and reliable. They always offer very competitive rate in the market. However, this time I'm trying to refinance my house. Raul is helping me. He didn't lock the rate as promised. He could inform me much earlier. But the process was not transparent. The date before the closing date, he told me that I have to pay 3000+ more to get the rate that I quoted. I'm very frustrated because I quoted other lenders who offer same term but I chose SELFI because I trust them. At the end, they told me that they cannot close on the promised rate. Lessons learned: 1. Don't trust the quoted rate that they promise 2. Don't trust the closing date that they estimate.

If I could give Jeanine more than five stars, I would…read more Buying my first home at 63 years old after a lifetime of renting felt exciting, overwhelming, and at times downright terrifying. From the very beginning, Jeanine was so much more than a mortgage broker, she became a trusted guide through every step of the process. No question was ever too small. She patiently explained things I didn't understand, kept me informed every step of the way, and somehow made a very complex process feel manageable and even possible. Whenever a new document, underwriting request, insurance issue, or unexpected question came up, Jeanine was there with calm reassurance, knowledge, and practical solutions. What impressed me most was how deeply she cared. I never felt like just another client. She worked tirelessly behind the scenes, coordinated with my realtor, escrow, insurance broker, and lender, and always had my best interests at heart. I truly not only felt, but knew she was advocating for me throughout the entire process. Thanks to Jeanine, I am now the proud owner of my very first home. Looking back, I honestly don't know how I could have navigated this journey without her expertise, patience, encouragement, and unwavering support. If you're looking for someone who is knowledgeable, responsive, compassionate, and willing to go far above and beyond, I recommend Jeanine without hesitation. She helped make one of the biggest dreams of my life come true, and I will always be grateful.

We have had the pleasure of working with Jeanine many times through several purchases and just…read morerecently she helped our buyer with securing a loan. Jeanine was on point every single time. She's not just thorough but FAST! We asked for a 20 day close she did it in just that. What we love most is her response time. My husband sent a message on a Sunday she got back in a matter of minutes. She makes it easy and straight forward. We will always use Jeanine for our future transactions.