my grandfather was sent here for end of life. the staff was phenomenal, special shout out to…read moreFrances! he was exceptional with my grandfather. all the staff was polite, helpful and helped to make this difficult time tolerable. the setting is beautiful, the rooms are nice. they have a fridge , microwave etc that you can use. coffee, tea, etc.

From the owner: Visiting Nurse Services of Iowa provides medical and social services for women, children and…read morefamilies, adults and seniors, and communities across Iowa. Nursing services include home visits, family support, parent education, transportation, flu immunizations and much more. Since 1908, Visiting Nurse Services of Iowa has provided a variety of supportive services to meet the health and social service needs of our community. We do this in many ways every day, working with a diverse group of people, from prenatal to the elderly. Examples of some of the work we do include: *Women, Children & Family Services *Senior Services *Home Health Care Services *Community Services History: In the summer of 1908, Miss Luella Bristol began her work as the first public health nurse for what later became Visiting Nurse Services of Iowa. With her work began the long tradition of public health nurses serving the health needs of central Iowa, in their homes as well as in clinics.

I have been at Iowa Home Care many years. We are so much more than a home health agency. Our…read moreclients are our backbone, and at the center of everything we do. My coworkers are my family and are always willing to help no matter what is needed. Even moving in the middle of the winter. We truly care about each other and each one of our clients. Healthcare has become a very difficult field over the last several years, and it likely will not be getting any easier, but this company is committed to taking care of our clients and keeping them in their homes. I hope to be at Iowa Home Care for many years to come.

Mr. Frederick hired me to work as a part time Home Health nurse but he said that I had to quit my…read moreother home care nurse job from another company or it would be a conflict of interest. So I quit the other job and started training with Iowa Home Care then they said they did not have enough clients to give me a full time job. So then I was unemployed. I remember Rachel Edge. She works there.

The care that they provided for our Dad was exceptional. He really enjoyed the home care staff that…read moretook care of him. Seth, Megan, Maneesh and Pablo were exceptional. The office staff made sure that a shift was never missed. They were flexible with our requests. Overall is was as good as an experience as it can be in this situation. We will miss our Dad, but we knew that he was very well cared for. Thank you Home Care Assistance.

From the owner: Home Care Assistance provides exceptional and reliable personal care services on a 24-hour,…read morelive-in, or hourly basis. We utilize a holistic approach to care that aims to enhance the quality of life, maximize independence, improve safety, and promote aging in place with dignity while providing families with peace of mind. We specialize in working with clients that have Alzheimer's Disease or other forms of dementia.

There is nothing A+ about this company or the services they provide. And their fees? Ridiculous…read more Our family has been working with A Plus Home Care Services & Supplies of Ankeny and Des Moines, Iowa for the past six months. However, a recent incident with one of the owner of the company, Anne Porter, has brought our working relationship to a screeching halt. First and foremost, A Plus Home Care Services & Supplies charges an upfront $125.00 "Application Fee" before they will do business with you. Meaning, should you choose to hire A Plus Home Care, you will be charged $125.00 for their representative to take down basic information, such as your address, telephone number, date of birth, personal care needs, etc. More to the point, one has to pay a fee for the privilege of becoming a customer. Once you have paid their $125 "Application Fee," expect to pay $35.00 for their first hour of in-home care service and $24.00 an hour for each additional hour of service thereafter. Example: an eight hour shift of care will cost $203.00. Once you have paid to become a customer, you will receive a booklet/contract outlining the companies guidelines and rules. A brief overview of our experience: Our working relationship took a turn for the worse on day number one, when one of the owners of the company dropped my mother to the floor. Fortunately, my mother was not seriously injured. After employing A Plus Home Care Services & Supplies for a few weeks, we decided to pursue hiring a caregiver of our own because the companies hourly rates were choking us. After running a couple of ads, we soon hired a private caregiver at a fraction of the price. From there, we utilized A Plus as a backup (in the event our caregiver had a personal emergency) and for special situations that required an extra hand, such as bathing. But even bathing proved to be too expensive after the company refused to assist our caregiver in giving our mother a bath. Instead of A Plus Home Care Services & Supplies sending one representative to assist our caregiver with a bath, the company refused to bathe our mother if our caregiver was involved, and instead insisted upon providing two of their own representatives ... at twice the price ($35/hour x 2). Having been placed over a barrel, we had little choice but to pay $70 for our mother's baths. The final straw for us was when the owner of the company, Anne Porter, came into our home to give our mother a bath. While here, Anne gave our private nurse her business card and offered our caregiver a job with A Plus. Bottom line: The owner of this company came into our home to recruit our nurse. The booklet/contract A Plus provides its customers upon application (upon paying the $125 "Application Fee") clearly states that under no circumstances can a customer hire an A Plus Home Care Services & Supplies employee. And yet the owner of the company violated her own contract by coming into our home and recruiting our employee. When I learned of this, I called A Plus Home Care Services & Supplies and left a message for Anne on the companies voicemail. I explained why I was calling and I stated that I wanted the $125 "Application Fee" refunded immediately. My call went unreturned and I received no check in the mail. A week or so later, I called Anne's personal cell number and spoke with her directly. During this conversation, I explained that in light of her actions, coupled with the fact that she violated her own contract by attempting to hire my caregiver, I no longer felt comfortable having her or her representatives in my home ever again. Furthermore, I explained that since we would no longer be doing business with A Plus Home Care Services & Supplies again, I wanted the "Application Fee" returned immediately. Anne's response: "the application fee is non-refundable." To date, we have received no refund of the $125 "Application Fee" we paid upfront in order to do business with A Plus Home Care Services of Ankeny and Des Moines, Iowa.

From the owner: A Plus Home Care Services and Supplies we specialize in assisting individuals with a variety of…read morepersonal care and household tasks that allow them to stay in the comfort of their own homes. We strongly believe in client-centered service and offer in home assessments to develop personalized care plans. We select and train our caregivers to match the distinct needs of each client.