This place doesn't provide "care" They sent out a person who lied about their experience within my…read moreclients home causing immediate dismissal of my client. Totally unprofessional. They should have sent written notice of these supposed violations.

As the daughter of a veteran who selflessly served our country, I was exited to be given a gift of…read morehome care through the veterans administration (HAHA Program) when his needs increased and caring for him became harder for me to do personally. He was given to Comforcare of Salem as a client. Day one was full of hope. Having never had dealings with in home care I felt like we must be in good hands. He was assessed and his needs added to a chores list (for lack of a better word) to the caregiver. Right away we had an amazing caregiver. She was there two times and we were given the excuse that she got another job. Indeed she did. Within the company. Next we got a young woman who was like able but not capable. This caregiver did not follow through on tasks, was constantly on her phone (texting, calling, surfing), she would fall asleep in my dads chair frequently, came multiple times with 1 1/2 inch long fingernails that were pointy and dangerous, was a no show multiple times, frequently talked my dad into eating food that was not a meal but snack foods instead which is less than ideal for a dialysis patient, and so much more. She even took the liberty of cutting his hair without having a clue as to what she was doing let alone asking if this was going to be acceptable. Today I write this review as I have for the fourth time been left without a caregiver for my dad. He will not get his shower but a bed bath which is all I am able to do. No visitor to brighten his day. No helper to supervise that rare walk. I don't get so much as a call to know there will be no one coming. I do get excuses from everyone as well as empty promises. I am frustrated and overwhelmed with this company that hires so many very young and obviously inexperienced people who have poor work ethic and very little productivity as well as staff that offer excuses instead of real solutions. I have called the veterans program and will be asking for another provider of care and certainly making it known as to why I am so displeased. Additionally, over the last several months I have either had no caregiver or had to orient someone new with each day we were actually provided with a caregiver, which completely negates any help in care that it should be providing. Essentially, I am left to do all the care while they get paid to watch and that is just not right. This company is not providing the standard of care. At least not for this US Air Force Veteran.

They do not answer the phone at night. It is not 24/7 care as they say it is. Please, as amazing as…read moretheir staff is (because they really are all amazing people with hearts of gold), choose a different agency that answers the phone 24/7! Also... edited: the one request we had on the very first day was for one specific medication and we had documentation for why it was necessary. They assured us it would be readily available, no problem. But when the time inevitably came? They unilaterally decided the cost was too much and gave us the specific medication we had said did not work at all. They didn't even bother to call and ask if we would be willing to pay for it out of pocket. We absolutely would have, it was $100 for my dad's last greatest fear of pain at the end. So they decided on their own that his comfort in passing was not worth $100. This should be criminal. And I know none of their actual caregivers would have chosen that decision in a million years. But please, for the sake of your loved ones, go with a different agency.

You were not a help you were part of the problem. You…read moredropped my mother like a hot potato before barely getting started. She had no pt ot and speech therapy For two weeks after getting out of the hospital. The only person that came was the speech therapist and she declined rapidly. Now my understanding is that you are in home care therapy temporarily until people can get up walking again. So she was walking two weeks ago even after her stroke. And you don't care for people like that? That's a bunch of BS... And I don't want you in my home or near my mother. How fr##king pathetic. You didn't want to work with me trying to take care of my mother at home and didn't even try. It's partially your fault for her decline. Your RN changed dates twice... No pt even after order was signed and no ot even scheduled you guys are part of the problem with the health care system in our country! Might as well live in Russia.

I have been employed for Interim HealthCare for over two years now, by far it has been the best…read morecompany that I have worked for. Our management team is amazing always putting the clients first. I love that we get paid weekly and we have the ability to create our own schedules. Our company offers great pay and a benefits package. Check them out they are hiring!

My sister and I were in a vulnerable state having just been told that our mother had advanced…read morevascular dementia. We decided that she would need in home care so we had a call with Lezlie Snoozy-Kaitfors who required us to pay $1160 up front for a month of service. Literally the next day our mother had an episode and it was clear that she needed to go into a hospital setting for care. We contacted Leslie to have our money refunded because we never used their services and, after repeated calls and emails we NEVER heard from her or anyone at the company. We feel defrauded and cheated out of money that could have been used for our mother's ongoing care. Avoid this company/service at ALL COSTS!

From the owner: Comfort Keepers Home Care offers customized care for seniors and adults in Salem, OR. As part of…read morethe local community, we are dedicated to supporting the home care assistance needs of our clients and their families by delivering exceptional care and service. As a leader of Alzheimer's disease and dementia care among in home care agencies, we strive to provide our clients comforting and compassionate home health care. A top provider of senior care services, we are proud to have built our reputation on consistently providing our unique style of Interactive Caregiving to our clients in the comfort of their own homes.

You can't find a better home care service than A Golden Hand. The caregivers are exceptionally…read moretrained to provide the most compassionate, reliable, and respectful care to your loved ones. I highly recommend them.

WARNING. New Horizon does not care about their clients. THEIR caregiver stole from me & they lied…read moreto me & WOULD NOT call me back. My renters insurance only paid 1/4 that was stolen. The owner told me she would call me back & that was 8 months ago. Will not text, email or answer my call.

When my mother left a SNF, after a fall that put her in the hospital, we contacted New Horizons to…read moreobtain assistance for her back in her home. They sent Victoria, who has been an awesome caregiver. Both my parents enjoy having Victoria come weekly, and she does housework so my mother is able to do things she enjoys. She is willing to undertake other tasks, too, and that may be needed in the future. It will be easier to do so since both my parents love Victoria. Going through New Horizons takes away the bookkeeping burden of hiring an independent worker. My parents and I just hope Victoria gets enough benefits from working with the company to keep serving us.

I put a pecan pie on the top shelf of our freezer. A care giver was asked to clean out the…read morerefrigerator she left with a couple of bags. After her shift ended and she left our apartment. I opened the freezer and on the top shelf our pecan pie got stolen it's missing!!!! People go to jail for stealing She said I cleaned out the freezer before she left. My wife feels like calling a new caregiving agency. Affordable home care agency is not good My wife called this thief when she got home and asked if she knew what happened to our pecan pie The caregiver said I don't know what happened to your pecan pie This 9 inch pie was on the top shelf of that freezer and very hard to miss My wife an I feel like this thief may have stolen other Frozen items. Things don't Expire rapidly in the freezer

From the owner: Affordable At Home Care is to be the premier provider of services to promote health, healing and…read morewholeness for our neighbors; and is to be the premier employer for our compassionate team.