1. ComForCare Home Care

    1. ComForCare Home Care

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    Salem, OR

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    ComForCare Home Care

    3.0 (4 reviews)
    Open Open 24 hours

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    1 year ago

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    Comfort Keepers

    Comfort Keepers

    1.0
    (1 review)
    2.1 mi

    My sister and I were in a vulnerable state having just been told that our mother had advanced…read morevascular dementia. We decided that she would need in home care so we had a call with Lezlie Snoozy-Kaitfors who required us to pay $1160 up front for a month of service. Literally the next day our mother had an episode and it was clear that she needed to go into a hospital setting for care. We contacted Leslie to have our money refunded because we never used their services and, after repeated calls and emails we NEVER heard from her or anyone at the company. We feel defrauded and cheated out of money that could have been used for our mother's ongoing care. Avoid this company/service at ALL COSTS!

    From the owner: Comfort Keepers Home Care offers customized care for seniors and adults in Salem, OR. As part of…read morethe local community, we are dedicated to supporting the home care assistance needs of our clients and their families by delivering exceptional care and service. As a leader of Alzheimer's disease and dementia care among in home care agencies, we strive to provide our clients comforting and compassionate home health care. A top provider of senior care services, we are proud to have built our reputation on consistently providing our unique style of Interactive Caregiving to our clients in the comfort of their own homes.

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    Conversation & companionship
    We provide options for 24-hour home care and part time home care
    We provide options for 24-hour home care and part time home care
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    First Call Home Health Agency

    First Call Home Health Agency

    2.8
    (8 reviews)
    3.6 mi

    They do not answer the phone at night. It is not 24/7 care as they say it is. Please, as amazing as…read moretheir staff is (because they really are all amazing people with hearts of gold), choose a different agency that answers the phone 24/7! Also... edited: the one request we had on the very first day was for one specific medication and we had documentation for why it was necessary. They assured us it would be readily available, no problem. But when the time inevitably came? They unilaterally decided the cost was too much and gave us the specific medication we had said did not work at all. They didn't even bother to call and ask if we would be willing to pay for it out of pocket. We absolutely would have, it was $100 for my dad's last greatest fear of pain at the end. So they decided on their own that his comfort in passing was not worth $100. This should be criminal. And I know none of their actual caregivers would have chosen that decision in a million years. But please, for the sake of your loved ones, go with a different agency.

    You were not a help you were part of the problem. You…read moredropped my mother like a hot potato before barely getting started. She had no pt ot and speech therapy For two weeks after getting out of the hospital. The only person that came was the speech therapist and she declined rapidly. Now my understanding is that you are in home care therapy temporarily until people can get up walking again. So she was walking two weeks ago even after her stroke. And you don't care for people like that? That's a bunch of BS... And I don't want you in my home or near my mother. How fr##king pathetic. You didn't want to work with me trying to take care of my mother at home and didn't even try. It's partially your fault for her decline. Your RN changed dates twice... No pt even after order was signed and no ot even scheduled you guys are part of the problem with the health care system in our country! Might as well live in Russia.

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    ComForCare Home Care - homehealthcare - Updated July 2026

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