Beware of this agency... they drop patients for no reason .. they just leave patients high and dry…read morewithout care. Communication from this agency is lacking

We are a local In Home Care provider in Salem for 27 years. We have worked with many home health…read moreagencies over the years. We have had the pleasure of working with Amedysis Home Health's Physical Therapists and Nurses on many of our In Home Care cases. We have been impressed with the quality, flexabilty and thoroughness of services provided to our clients by this agency. Salem is lucky to have this valuable resource that allows clients to go home and recieve the services they need, avoiding costly nursing home placements.

You can't find a better home care service than A Golden Hand. The caregivers are exceptionally…read moretrained to provide the most compassionate, reliable, and respectful care to your loved ones. I highly recommend them.

Excellent professionals, great caretaking, very good training, flexible to circumstances. Very…read moreimpressed with the company and it's personnel.

From the owner: Home Instead provides personalized, non-medical in-home care for older adults in Salem, OR. Our…read moreCare Professionals support daily routines with companionship, personal care, meal preparation, light housekeeping, transportation, medication reminders, respite care, and Alzheimer’s and dementia support. We build flexible care plans around each family’s needs, schedule, and preferences so loved ones can stay safe, comfortable, and connected at home. We proudly serve Salem and surrounding areas with dependable care and clear communication for families. Call today for a free care consultation to see how we can help your family.

Christine was quick to learn the needs of my parents and thoughtfully did extra things without…read moreasking. For example when they were sick picked up a few items at the store for them. She cared for them like they were family. She was consistently available which was nice, not switching out and sending different caretakers.

From the owner: Our focus is quality care and we offer everything for in home care! We provide basic personal care…read moresuch as bathing, dressing, and grooming. We also perform light housekeeping duties, replace sterile dressings and monitor wound healing. We assist patients in and out of bed, and/or with transfers to or from a wheelchair. Hospice care.

My sister and I were in a vulnerable state having just been told that our mother had advanced…read morevascular dementia. We decided that she would need in home care so we had a call with Lezlie Snoozy-Kaitfors who required us to pay $1160 up front for a month of service. Literally the next day our mother had an episode and it was clear that she needed to go into a hospital setting for care. We contacted Leslie to have our money refunded because we never used their services and, after repeated calls and emails we NEVER heard from her or anyone at the company. We feel defrauded and cheated out of money that could have been used for our mother's ongoing care. Avoid this company/service at ALL COSTS!

From the owner: Comfort Keepers Home Care offers customized care for seniors and adults in Salem, OR. As part of…read morethe local community, we are dedicated to supporting the home care assistance needs of our clients and their families by delivering exceptional care and service. As a leader of Alzheimer's disease and dementia care among in home care agencies, we strive to provide our clients comforting and compassionate home health care. A top provider of senior care services, we are proud to have built our reputation on consistently providing our unique style of Interactive Caregiving to our clients in the comfort of their own homes.

I put a pecan pie on the top shelf of our freezer. A care giver was asked to clean out the…read morerefrigerator she left with a couple of bags. After her shift ended and she left our apartment. I opened the freezer and on the top shelf our pecan pie got stolen it's missing!!!! People go to jail for stealing She said I cleaned out the freezer before she left. My wife feels like calling a new caregiving agency. Affordable home care agency is not good My wife called this thief when she got home and asked if she knew what happened to our pecan pie The caregiver said I don't know what happened to your pecan pie This 9 inch pie was on the top shelf of that freezer and very hard to miss My wife an I feel like this thief may have stolen other Frozen items. Things don't Expire rapidly in the freezer

From the owner: Affordable At Home Care is to be the premier provider of services to promote health, healing and…read morewholeness for our neighbors; and is to be the premier employer for our compassionate team.

They do not answer the phone at night. It is not 24/7 care as they say it is. Please, as amazing as…read moretheir staff is (because they really are all amazing people with hearts of gold), choose a different agency that answers the phone 24/7! Also... edited: the one request we had on the very first day was for one specific medication and we had documentation for why it was necessary. They assured us it would be readily available, no problem. But when the time inevitably came? They unilaterally decided the cost was too much and gave us the specific medication we had said did not work at all. They didn't even bother to call and ask if we would be willing to pay for it out of pocket. We absolutely would have, it was $100 for my dad's last greatest fear of pain at the end. So they decided on their own that his comfort in passing was not worth $100. This should be criminal. And I know none of their actual caregivers would have chosen that decision in a million years. But please, for the sake of your loved ones, go with a different agency.

What is written on their website "The primary goal of both Home Health Care and In-home Care is to…read morehelp our clients stay at home for as long as possible while maintaining quality of life" is the opposite of what they are telling my parents who are currently clients. They keep telling my mom they are not to be used for maintenance. They can only be used for short term to make improvements. My dad has Parkinson's disease. The objective is to prevent a decline in his condition. I think that would be considered "maintaining quality of life". The doctor referred him for home health and they were matched with this company. Yet the man from the company told my parents they do not do maintenance, only improvement. It seems to say the opposite of what their website says. Perhaps they need to review their website and change their philosophy if their practices have changed. Overall the therapists who have come to the home have been fabulous it's just the battle of trying to get services to " maintain quality of life" that has been a horrible struggle.

There caregivers are very professional you guys should find Shayla F. Offer her a job training new…read morecaregivers she is very good at taking care of people. I wish Jade N. nothing but the best the company misrepresented her by telling me she came to there company with lots of experience. Jade told me she only been doing health care for 3 weeks and never done health care before being employed by them. I think they should not bend the truth so much.

They don't want the best of caregivers to have keys to your residence to get in for your safety!!…read moreDefinitly pass them by because they don't understand. Their staff needs more training. I was a caregiver years ago. I rate them a 1 due to not understanding about those of use who are disabled. Don't go with this company!!