Received wonderful nursing and physical therapy services from this agency and benefited greatly!read more

Have made attempts to work with this group to set up care for my Mom and never received call backs…read more Went on to other provider figuring that if service is this poor before we sign Imagine how it would be later

This company does not care about their employees, or their clients. just about the money. Jonathan…read moreReid specifically is the issue. he is careless when it comes to the clients needs. Also likes to blame others for his issues. Jon needs to learn to take some accountability and responsibility for his actions. If you are currently with this company I would reconsider, or if you are thinking of working with them I would strongly advise there is much better options out there.

No one is more passionate and caring about home health care than Chrissy DeRose. I highly recommend…read moreyou contact them if you have a loved one in need. Very professional, caring, and friendly.

Rest Assured Home Care is dedicated to providing compassionate care to those in our community. They…read morehave a strong emphasis on continuity for keeping the same caregivers with their clients. Owner also works in the field and helps during times regular caregivers are not able to make a shift.

keep calling me to work for them...I have blocked them. told…read morethese people NO many times. they must be either disrecpecful or desperate....

Brightstar is the master at bait and switch. They'll say they'll do all these things my parents…read more need help with. then when their people get in there they won't do this and that won't do that. All the things they promised they would. Then they have no problem calling in at the last minute and telling my elderly parents that no one is coming to help on a particular night. Leaving my mother to spend the night in her wheelchair. I have nothing good to say about BrightStar.

Quality of care varied greatly. In a two week period I had at least 10 different people many of…read morewhom were that I had to orient to my house in my needs. There came a time when there was not much to do. When the visiting Angel was here, and I was concerned that it was a waste of my time and not much used to me and, and they were very resistant in the office because they claim that I really needed to have somebody there. But they were not here and they could not see what was going on, and when I explain it to them, they did not hear what I was trying to say. They sluffred me off as an old person who was not really aware of my needs. The frosting on the cake was when they reported my case to the state office Adult Protective Services. and it resulted in an on-site visit to my house, and in my opinion, this was just harassment on their part. To stop their care of me at my house I finally had to put my foot down so to speak. It was going to mean the loss of significant income for them and that was really what was driving them not the fact that they were advocating for me, which they were trying to make me think it was the case, but not at all was the case. I would find another Agency because you'll be taking your chances with Visiting Angels Auburn.

My experience was absolutely horrific. It was a headache to deal with, and there were charges,…read morecharges, charges. The care quality was extremely low. In my personal experience, there is nothing angelic about their care, or this franchise. The low care was detrimental to the health and well-being in my experience as to be unsafe for the person being cared for. Negative stars.