Stuart was sent to my home to do an inspection for a home warranty claim. Although he was pleasant to deal with, the report that he produced favored the warranty company and downplayed a potentially dangerous structural issue with my home with factual inaccuracies around the cause of the failure.
If you are dealing with a warranty company do not expect Home Inspection Engineers to help the homeowner in any way. Stuart did not look at anything I didn't specifically call out and produced a report that was an out for the warranty company to deny coverage. Do not trust the warranty process and make sure you do due diligence around what options you have before engaging the warranty company. read more