I can't even give them 1 star. I called about care for my mother and I was told that I would be…read morecalled back, never called me back. I called again and left a message just asking if they were able to help, if not please let me know. Nothing. If this is their customer service, then no thank you.

My father is a very difficult person and the caregiver that came over to see him was such an…read moreangel!!! Please let her now. -Alicia (Walter's daughter)

I turned to Visiting Angels Gainesville for help because I knew Billy and Lynn Combs through…read moreRotary. After serving on boards of directors with Billy for over 20 years, I knew he had a heart of service and would bring high ethical standards to any business, organization, or enterprise he undertook. My faith was not misplaced, as I have found Visiting Angels of Gainesville to be home to a team of dedicated and kind professionals who will do all they can to put the needs of their clients first. The care they provide has been essential to the wellbeing of our family.

I work for Visiting Angels and I think it's a great place to work the employees and clients are…read morewell taken care of I found no faults against Visiting Angels management is great always communicate with us it's just a great place to work

Installed cameras. Today's caregiver slept most of her shift. Refused to change my dying father…read moreand left him in his own feces all day. Didn't do the light housework and when caught today company suggested they could re-train. Hire at

I've been a CNA privately for 30 years & I've never been on a case where a caregiver from your…read morecompany shows up with her infant on my shift during crisis care. She was just there working the day before. How unprofessional that was, during such a private & personal moment. I also was not aware that Any caregiver was aloud to accept a gift from the family at all. We as CNA's must give respect to our clients & learn not to get so attached to our clients. You will not make it doing hospice care, or caregiving period if you breakdown every single time you have a new client. You must keep your feeling aside & perform your duties. That is what we are here for.

After searching and interviewing different providers in the area we finally chose Comfort Keepers…read moreto support and assist my father. Comfort Keepers staff have been excellent with communication and meeting the needs of my father. Being in another state all the way across the US it is difficult to find experienced and qualified caregivers for loved ones, Comfort Keepers put our minds at ease and made the process easier. We are thrilled with their staff and services.

I am only giving 2 stars because the initial encounters with staff were positive, in setting up…read morecare for a family member. However, after discontinuing services, it has been several months & I am still waiting for balance of hefty deposit to be returned, despite numerous phone calls & a face to face appointment. Left another message today... With little hope for resolution. I will not use this company again, & DO NOT recommend.

Visiting Angels Ocala (VAO) has been providing continuing outstanding and compassionate service for…read moreour 94-year old dad since the first week of March 2020. The entire operation and everyone involved has been professional and focused on providing the best care possible. Dad experienced some medical problems (completely unrelated to the care provided by Visiting Angels) after a year into the VAO care program which resulted in changes to his living arrangements. VAO was understanding, cooperative, flexible, helpful and supportive in making adjustments to Dad's care program. It has now been nearly 18-months since VAO began providing services. We have never had a problem with billings, services, care-givers, or compliance with the scope of services provided by VAO and the outstanding staff. Dad has been cared for by one person for the overwhelming majority of time - but there has been a limited number of days when other caregivers were required to fill-in (due to illness, doctor visits, family emergencies, etc) for Dad's primary caregiver. The "substitute" caregivers were each well informed of Dad's condition/personality before arriving and each provided good, friendly, quality support that was welcomed by Dad. If you're ever in need of a reliable home health care service to provide care, companionship, light housekeeping services, assisting with meal preparation and clean-up, personal hygiene and grooming support, and a compassionate friend to help care for a loved one, I would certainly strongly recommend VAO. Reach out to Elizabeth or Kandice and find out how VAO can work with you in developing a program that works best for your loved ones needs and interests: the costs for care are very reasonable given the quality and reliability of services.

Haven spoken to Visiting Angels on Tuesday and they were at my mother-in-law's home on Wed. Our…read moreparents live in Florida as we are in Vegas, so it's hard to monitor their well-being from so far away. Even though they have awesome neighbors and friends, it was time to have more direct home care for them. I have the pleasure of speaking with and dealing with Veronica, she jumped into play and organized a game plan to assist with our parents. Veronica is on top of her game, she right away called our Mom's Doctor to find out her medications and Doctor appointments. Veronica set her up with a Caregiver right away and started on Wednesday. If you have elderly parents and don't' live by them---I would 100pct support and recommend Visiting Angels... Thanks, Veronica for your continued help and quick response's...