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Home Away From Home

4.3 (6 reviews)
Closed • 7:00 am - 7:00 pm
Updated 1 month ago

Services - Home Away From Home

Pet boarding

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Fetchers - Willow at fetchers

Fetchers

(7 reviews)

We have used Fetchers for several years and our pets typically come home with minor issues - eye…read moreinfection, ear infection, kennel cough (once), but our recent visit was SIGNIFICANTLY different. After a 5 day boarding stay, our large dog came home with a partially ripped out toenail, red and inflamed toes on another foot, an eye infection, an ear infection, and punctures and deep tissue bruising on his neck from an e-collar. After a very expensive visit to the vet, we learned that he also has a staph infection on his feet and neck. While I understand that minor injuries can and do happen when dogs play, these are outside of the realm of what I would consider acceptable. Shannon, the manager, was responsive and accountable, which is why I am giving a two star review as opposed to one star. Her communication was professional and she followed up daily to check on our dog. Jack, the owner, was accusatory and went so far as to suggest that we caused the injuries to our own dog. He spent 40 minutes telling me that they have excellent quality control and that their staff finds injuries and doesn't cause them. At one point I had to get my husband on the phone to attest to the fact that he removed our dog's e-collar the day of pickup, which is absolutely ridiculous. When Jack asked me how I knew that the injuries happened at his facility, I responded that our dog arrived without injuries and was picked up with injuries. I am not sure that it can get more clear than that. I am hugely disappointed in Jack's refusal to take responsibility or handle my concerns with even the smallest amount of compassion. He swiftly and effectively removed any consideration I had of continuing our boarding relationship with Fetchers. This whole ordeal has cost us nearly $1,500 and begrudgingly Fetchers has agreed to pay $554 of one of the vet bills, as well as a credit on account for a future visit. Jack was condescending, insensitive, and refused to take any sort of accountability for my dog's injuries. If you choose to use this facility, beware.

I would absolutely recommend fetchers to anyboday! I take my German shepherd there for training…read morewith Katie and for daycare. fetchers is amazing

Smart K9 Training

Smart K9 Training

(7 reviews)

Smart K9 did something to my dog that I would have never expected - they taught him how to calm…read moredown! Flash is a 3 year old golden retriever who has struggled for much of his life with fear and anxiety that led to some dog aggression, and with a mind going a million miles a second never was able to properly walk with a loose leash. We had tried multiple trainers before with little success in treating his fear and anxiety, but we went through an evaluation and really began to understand Flash's perspective thanks to Emilee and Lucas. After two weeks of a board and train, Flash has been noticeably calmer at home and on our walks. Emilee did an outstanding job and is so passionate about the field of dog training, providing so many resources and suggestions to us. She made sure that we were comfortable with Flash's training and commands with a thorough go-home appointment, and followed up quickly with a (virtual) appointment to answer any questions that we have. We are sending Flash to day care once a week where we get updates on how he does and what was worked on. I highly recommend them to anyone who is looking for a great trainer!

I enrolled my dog in day training at Smart K9. Unfortunately, my experience was disappointing and…read moreextremely concerning. My dog got kennel cough in less than two weeks of being at this facility, I am fairly sure it was from there because he does not go anywhere expect my house and back yard because he is reactive and thats why we were starting training. The vet said he should not be around other dogs for 3-4 week and the owner encouraged me to bring him back while he would still would be contagious! I doubt they told the other owners that are currently enrolled that there dogs were exposed to kennel cough! Because of thier very concerning reaction to our dog getting sick and how they handled it I don't want to take him back there and they are unwilling to give any money back for services that were not preformed and are unwilling to talk! please read that contract very carefully if for any reason your dog got killed or lost or anything nothing is on them and you would still owe them thousands of dollars.

Animal Acres Pet Boarding - The owner telling me she's going to get rid of my cats

Animal Acres Pet Boarding

(3 reviews)

Shit business the owners a bitch. I thought this boarding place that is now under a different name…read morepurple paw was going to be a great place to place my 2 cats while I was in between houses. I talked to the owner char and made a deal with her to work for her to cover the costs of my boarding of my 2 cats which I had no problems with I worked there as much as my schedule allowed I told them from the start that I was able to work 2 days a week they took advantage of that really quickly knowing I work 40hrs at Amazon anyways she backed out on the deal because I got sick with pneumonia told her I couldn't work for a week and now has my cats hostage because I couldn't pay over $400 for 2 weeks of boarding when I haven't worked(been off work since the 1st I told them the week before Easter I wasn't coming in then she told me day before Easter that I had to pay the over $400 this last Monday 4/18) and she knows that. So she is surrendering my cats to a place I have no idea where she won't tell me out of spite thinking I faked my sickness after providing proof(doc note) that I was in fact sick. The manager there Tracy she doesn't give a fuck about her job she half asses it she's also basically homeless so she lives there but she won't really do anything if the facility isn't technically open so if it's not between 8-12 or 5-8 she won't do anything for your animal even though she's there. (And yes she does make fun of you guys saying your snobby for asking her to do things when the facility isn't open like let your dog out or feed it at a certain time) the time they get let out when I was working there was maybe 5 min I actually played with the pups she doesn't she lets them out then locks them back up in the "suites" they are just bigger kennels. Also the owner doesn't believe in Covid or vaccines for people or animals I'm pretty sure that's where I caught my pneumonia and your animals will more than likely get sick being there I mean most dogs are up to date on shots but there's always one that slips through the cracks. Cats wise if you have a cat don't expect it to see any love basically they go in spend maybe 20 min in the room for the day just enough time to clean the litter of all the cats in there make sure there is a scoop of food and some water then gone till the next day. When I was there I let the cats out that were social while I was cleaning the cat room(I spent a good hr and a half in there so the cats would get love). And for the 15/a day for the cat condos they are cheaply put together cat enclosures that I was told were put together wrong and are really unstable which I can say they are unstable I have moved them they are flimsy. Honestly I would choose anywhere else to put my animal this place isn't worth it I know this is me being petty but you can see how the owner was talking to me I tried to go back and get more but she did something to the convo where I couldn't get anymore of it. P.s. that message says I only have $3 in my bank account.

We were thinking of boarding out dog here until we found out that the animals are only checked on…read moretwice a day. If whomever is on the schedule isn't able to make it there, the animals won't be let out!! I'm scared to think what would happen if it were snowing and no one was able to make it out there - it's in the country and no one is around during the day.

Home Away From Home - petboarding - Updated May 2026

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