Leroy and Agatha Weeneyscab are the owners of this place. Really good experience except we had a…read moreservice for a two year-old here and it ended up in their toilet. Awesome place just stinks really bad and it hasn't been cleaned in a while.

When my dad passed away, the female who made sure our family was pleased with how he was presented,…read morealso made the process a little easier just by being so attentive. She made sure every wish was granted to the best of her abilities from the moment we walked in to visit on the day of his wake to the time we said good bye. Words could not express how appreciative I was for everything going so smoothly and especially for how comforting she was. Currently, there is a family friend being laid to rest and my mother is unable to attend the services. 48 years, she's looked for him and when they finally reconnect, he's called home. Needless to say she is devastated and trying to hold herself together the best she can. The man answering the phone (I guess in embalming), I am assuming has grown irritated with her many questions and attempts to contact her friend's children because I heard his tone and the things he said to my mother this morning when she tried one last time to catch one of the kids in passing/leave her number so they may call her. "I already told you. The obituary won't be out until next week. We have a weekly news paper here. You've called and called. I told you I would send you an obituary. I don't control the news paper." Now, imagine he's saying it in a sharp, passive aggressive tone. Those words may not seem harsh when you just read them, when your heart is broken and are calling for comfort, they are. She's been crying her eyes out for the past 30 minutes, sad because of her friend, feeling bad because she can't make it, and now, feeling like she's done something wrong for the man to talk to her the way he did. With tears rolling down, she said, "I thought they were supposed to be soft spoken because the people calling are usually grieving." I told her, "An a**hole will be an a**hole. Let him go about his unhappy life and try your best to remember today is about Punch and all the great memories you had, and that moment when y'all finally found each other again." She had even confronted him, saying, "Sir, you don't have to speak to me that way. I'm 73 years old and I lost my friend." He continued to speak over her. When it comes to their abilities, I believe this place does a great job. Customer service...I guess, just make sure this guy stays in the morgue and doesn't touch the phone cause the guy made my elderly mother cry today.

Joel Castaneda & the staff are truly amazing. The true definition of caring customer service. I…read morewould recommend them to anyone and everyone.

Cason Newberry, funeral director, is a kind and compassionate person who well serves the needs of a…read morefamily during their time of grief. His patience and insight into planning a funeral is exceptional.

Diana, Mr Tarvar, Lucas, and Corrisa... you know we absolutely love you and to us you are and…read morealways will be our family! The way you handled and cared for our Gabby was second to none of us, in fact you thought about all the things we would have thought of and you also covered all the bases and even thought of things we hadn't thought of!!! Forever grateful for God giving us YOU for this moment in our life!!!

Our son passed away unexpectedly and we didn't know the first thing about how to handle the…read moresituation. Howard was so kind and professional throughout the entire process. And 7 months later he's still helping us through getting the headstone and foot marker. It wasn't a good situation by any means but he was the perfect person to work with considering the situation.

As a grieving family we were so blessed at the personalized care, consideration and thoughtfulness…read morewe received from Sunset memorial oaks. They are so caring and kind, as well as very professional. They walked us through the entire process from our planning onto our keepsakes options. We also were thankful that they allowed us to feel at ease during our difficult time while keeping costs very reasonable.

Horrible experience so far. The manager is more concerned with the finances than the families. He…read moresaid he made assumptions.

Kind, caring people who have gone above and beyond for us during this difficult time. Working with…read morethe staff here has been amazing. They met with us the same day, listened to what we were attempting to accomplish in terms of a memorial service, had references readily available, and allowed us time to use their conference room and pull all the elements together. On the day of the service, they were more available than we had ever expected them to be, and didn't rush us in any way. Everything went perfectly, and their services were an important reason why it all went so well. For an extremely cost effective way to handle final expenses, we didn't feel like we were getting sub par service; far from it. I've been to the full service places that come with plenty of guilt to push you to spend more money during a time where you are ill equipped to make good decisions. Here, we received everything we wanted, no high pressure sales tactics or guilt. I can't recommend them enough, they are awesome people! Thank you very much for everything you did for us.

actually they get a 000 you'll lose your peace. promise it won't take long if you bury your people…read morehere. the website is a complete facade! i'd like to know where that lake water image is at. it's mainly dirt and weeds over graves people. do not bury your loved ones here! the up keep hideous. you'll only see weeds and dirt not grass, they don't do actual lawn care (i laid my own grass and it died) they do not water feed kill, they ride over the grounds. first funeral home ever that let's their staff talk wreck less & rude as if you're at their home. the staff is rude and entitled over your loss, they throw your decorations in a warehouse full of dirt in the back of the cemetery grounds, they have desecrated graves( my infant was one and i have proof). when you bury your loved ones you own that land.... they will tell you what you can't put in your headstone and that's ridiculous. look at the texas funeral service commission site.

Pierre assisted us throughout, and he provided above and beyond service during an incredibly sad…read moretime. He was highly responsive and flexible with all of our requests and kept us updated throughout. I can't say enough about the quality of work he provided us. The ceremony was beautiful, and overall we felt like our loved one was honored considering the short amount of time that everything was completed. They took care of the slideshow that was shown during the service, they also took care of the playlist of songs, and they took care of the programs that were handed out. Norma was also helpful in making sure the food was stocked and displayed along with ensuring our guests needs were taken care of. The bathrooms were clean, the whole building seemed to be clean, and it didn't seem like that detail was overlooked which was highly appreciated after viewing other funeral homes. The lighting was good, and we felt like the staff was good overall as well. There was also a private family room attached to the main service room if anyone needed a break or wanted to use it for a kids room. This place was full service from what I could tell. The only part that I wasn't extremely satisfied with was towards the very end where it felt like we were a little rushed out. We did book for an extra hour to ensure this didn't happen, but things happen and we understand that part wasn't understood my some of the staff. I would recommend this place to anyone based on the services provided that we received.