We came here for a year when my daughter was 2, and came again when she turned 4. Have been very…read morehappy with both therapists we've used. Very caring, patient and skilled therapists!

Brooke is wonderful! She's very patient, knowledgeable,and talented in this field. She has worked…read morewith my son for 3 months and he's already improved drastically. He loves coming there. Courtney has been extremely helpful as well, on the payment/insurance/customer service side.We're so satisfied with our visits, every week! This was a great decision.

The therapists are great. So patient and friendly. It's chaotic on the outside but ran well. The…read morelobby will shock you initially because it's very busy but the staff knows how to manage with a smile. The only complaint I have is with billing. Not sure what the disconnect is with insurance but it's borderline frustrating. The care my daughter receives is excellent and she actually enjoys going to therapy. If you're in need of a place I would say give them a try. Just pay attention to your insurance!!

Nice, friendly people. Make sure you get clear information on billing up front. One person may…read moretell you one thing and another will tell you differently, by mistake.

I called to schedule my son a new patient appointment today. Dr. Austin Wood was referred to us by…read moreour son's pediatrician. They were very unfriendly, letting me know there was a wait list 6-8 weeks. I told them that was fine, we could wait. They asked for our insurance info and informed me they are no longer in-network with our insurance company. I told them I would be happy to pay, be out-of-network, whatever needed to be done. After placing me on hold, she came back to tell me they are not accepting new patients at this time. Very unprofessional and disheartening, when all I was trying to do was find someone to help my son.

Don't go here. If your minor children are being counseled... the kids are the clients and they…read morewon't tell the parents anything about their treatment because the kids won't open up and talk if they think the counselor will tell the parents what they said. (At least that's what we were told.). Our kids got mad at us for being responsible parents and disciplining them, and lied about us to the counselors. The counselors never once asked us about the accusations. They apparently took the kids at their word. They told us we needed to take parenting classes to continue services with them. I looked it up and they weren't referring us to a parenting class facility. It was an anger management facility. They had decided we had anger management issues after what the kids told them and blindsided us with this requirement. I told them that wasn't going to happen and stopped receiving services from them. Subsequent counselors got the kids to admit they lied about us because they were mad. I've heard of other similar stories from other people who went there and know more than one counselor that has left employment there because of how it's run. Do you and your family a favor..... find other counselors.

The intake process was TERRIBLE. They left my mom in a wheelchair while they ate dinner. I went…read moreover her medicine list with them and still had to get her cardiologist call them about the wrong dose they were trying to give her even though they could see in it in the Baptist system. The PT in the gym was the best thing they offered. You need to know your medicines if you are going to stay with them. PT 5 star, nursing staff 1 star.

While the facility itself has potential, there are concerns regarding the professionalism and…read moretraining environment among some staff members. My mother was employed here, and unfortunately her experience with training was disappointing. She described trainers taking extended breaks, rushing through important training material, and providing limited support throughout the onboarding process. I initially recommended this facility to her because of its convenient location and the opportunity for a new experience, so it has been discouraging to hear how unsupported she has felt. As someone who also works in healthcare, I understand the importance of professionalism, teamwork, and patient-centered care. I have also observed interactions involving patient care concerns where some staff members, including nurses, displayed unprofessional attitudes. Patient care should always remain the top priority, and employees should reflect the values and standards expected in a healthcare environment. With stronger leadership, accountability, and improved staff engagement, this facility could provide a much better experience for both employees and patients. I sure hope this problems improves for future staff members.

The therapists are great. The scheduling and communication is unacceptable. The food is pathetic…read more They haul it across the street in styrofoam. They got my husband up walking...I'm grateful. Beyond that they need a lot of work on scheduling, communication between the staff and consistency regarding the day to day providers. Sick people shouldn't have to give nurses and doctors instructions.

I was in the hospital for 8 months and got to the point where I needed physical therapy just to…read morestand or take a few steps. I was doing some physical therapy in the hospital but was not seeing much improvement. They saw enough to discharge me and send me here for more rehabilitation. I was only there 8 weeks and I made huge strides in my physical condition. They work with you 3-4 hours a day. Everyone on staff was friendly and helpful. By the end of my 8 weeks I was able to walk to the bathroom by myself and climb a few stairs. That was huge progress for me. I definitely recommend this center for those in need of rehabilitation.