I have been getting my cars detailed at Holmes Auto Detailing for a number of years. I'm pretty fussy about my cars' appearances, and I have never been anything but impressed by their work. They keep to their appointment times, and the final product is the envy of my neighbors, a number of whom have come to Holmes with their vehicles as well. I took my vintage black Porsche out of its winter storage this week, and went directly to Holmes for its customary beginning-of-the-season "dressing up". That 23 year old car sparkled as if it had just come out of the dealer's showroom---inside and outside. I'm going back later this month with our other two cars. There's no reason for me to go anywhere else! read more

Holmes Auto Detailing - Auto Detailing Near Me - Hanover, Massachusetts

if you want window tint that fails after 4 days and a company who won't stand behind their work and fix it then this is she spot for you

I just had the Platinum detail service done on my 7 year old car. It came out looking like new. I was very impressed. Thank you.

Had my chopper done - very happy. Even got the hard areas around the spokes on my rims. Good price too. Will be back

I had my 2022 Lexus RX450h detailed a couple weeks ago, and after a winter of sloppy roads, it looked better than showroom! They started on time and kept me informed about progress while I waited for my car. Special praise for my detailing tech Viu, who did an exceptional job. I'm quite fussy about my cars' appearances, and I was quite pleased. I've been using Holmes for maybe 10 years now, and they never let me down... read more

I have had two vehicles detailed before selling. I opted for the Platinum Package. Both times I've been EXCEEDINGLY happy. Very detailed and thorough. I really can't recommend them strongly enough. read more

They did an amazing job and probably the best bang for your buck if you are able to get the Groupon. Also make sure you let them know you are interested in the Groupon price before purchasing it. They will accept, but I got the sense they like to know before you buy it. I got a full exterior and interior detail and I had some terrible marks from this winter and my wax cost was all scratched up, but they were able to give me a nice new coat of wax and it looks completely brand new. Thanks for making my car look amazing again! Totally was worth the hour commute to get my car detailed :) read more

Holmes Auto Detailing - MAZDA CX 5 car exterior detail - Auto Detailing Near Me - Hanover, Massachusetts

5 Stars!! I have a 2021 Chevy Trailblazer - hasn't been cleaned in the 2.5 yrs I've had it. I swear it's now cleaner than it was when I bought it new in July 2020!! Excellent customer service - I very highly recommend :) Next week I'm having them put a Starter in for me! read more

I have now gotten both of our vehicles detailed there, interior, exterior as well as my windows tinted. The technicians did an incredible job all around, the customer service is excellent and the owner is extremely responsive and reliable! I highly recommend their services. read more

These guys are great. I've used them in the past but recently I brought my wife's suv In and they did such a great job that I had them do my truck a few weeks later. If you want that new car feel with used vehicle, give them a try. Thanks Anthony and crew ! read more

Just picked up my car and it shines more than when I picked it up new! The team is so easy to work with. I was able to get a last minute appointment and they did the work on time and as promised. Will definitely use HAD again and will recommend to my friends. read more

Seriously so disappointed! Ignoring the other bad reviews; I purchased a groupon! My original appointment for a full interior and exterior clean a month back. I waited a month, and they needed to reschedule. Things happen and the owner I'm assuming was very apologetic. I waited two more weeks for a 11 am appointment. I arrived at 10:50am and they mixed up my time. I had arranged a ride so had to leave my car there. They thought my appointment time was 2pm.( which was my original appointment time) no big deal. The man who was working asked me to come back at 5pm to pick up my car. Which was a huge Inconvenience because I told my ride 11-3, again no big deal. I arrived at 4:45pm and the worker apologized and said he has just begun cleaning my car!!! He did say sorry and ask me to come back in an hour or so... Fine, again .. Asked my ride to take me to a store for an hour while I waited. Also I live in Boston so Hanover is extremely far! But took the day off twice, for what I thought was a good deal. Finally get back an hour later as requested. I then make small convo for a while until my car is done. My car was returned streaky, greasy, and full of dirt. Clearly the man was rushed! Pictures below are not half of it but I was so outraged I left. read more

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I purchased a Groupon to get my 4 Runner detailed before my wedding and Anthony gave me the appointment I wanted right away. His customer service was great and he got iron stains from a sprinkler system off my nice white vehicle! read more

So I have had my SUV for 7 years and haven't been the best about keeping it clean. Between dog hairs in the carpet and sand from the beach, its challenging. The rims on the tires also were showing their age, and the grime that built up over that time... When I picked up the car I was amazed. It shined inside and out. It was hard to spot dog hair on the carpets. No sand, no debris.... spotless... they really got into all the hard to reach places. All the surfaces were spotless, the leather looked great. Even some spots in the ceiling ( damn those kids) were taken care of. I would do it again, and probably not wait the 7 years until the next time. Thank You HAD. read more

I almost never write these things, but I had the worst customer experience with these people ever. I called to see if I could get a detail last minute using a groupon--it was a gamble, but I was moving out-of-state. (Yeah, I know, Groupons shouldn't expect great service, but I went in with low expectations, so hear me out) Holmes Auto Detailing said they weren't sure they could get my car detailed via groupon --they were booking a month later, but would call me back to see if they could work something. I was expecting it to be a no-go but hey it was worth a shot, right? Ten minutes later Holmes called back said that they could squeeze me in the following week, just drop my car off the night before, drop the key in the slot, and they'd detail it for me. (Awesome--big tip coming your way!) So that's what I did--three days before I'm moving I dropped off my car with a note of thanks and my number should they have any questions. Then everything went sideways. I didn't hear from them all day. Called twice but got a voicemail that they were in the shop or with a customer. The second time I called, an hour before they closed, I left a voicemail asking for a status and for them to call me back. No call back. I got a ride over to their shop ten minutes before they were supposed to close. The shop was dark and my vehicle was untouched. So now I have been without a car for a full day, none of the detail job had been done, and no one had called me back. *Then* I notice a *different* number on one of the signs for the business on the building. I call that and get the owner's cell phone. The owner tells me that he told one of his employees to call me back and cancel because they only do late-night jobs for full-paying customers, not groupon customer. That cancellation call never happened--no voicemail or caller ID on my cell--the only number they had. OK, I understand that groupons are considered lower class, and I can't expect great customer service, but there are issues at this business. Why did Holmes Auto schedule the detail job knowing it was a groupon code when we booked it? Why didn't the Holmes Auto Detail person who was in that day call the number on the key fob that said "questions? call: # when there was an unscheduled vehicle there and a key? Why did I have to come to the Holmes Auto (which was closed early) and call a separate number to get back my vehicle? Honestly probably the worst customer experience ever. I could give the groupon to another person to use it for a detail, but Holmes doesn't deserve the business or referrals. read more

I had the best experience and my car came out amazing after a full detail. They even got the scratches out of my white car for me. Amazing place great people. read more

You get what you pay for. Really not a detail cleaning from my experience. Far from it. Did not provide a good detail cleaning basically a car wash and interior vacuum and wipe down interior with this oily solution that was wiped on and left this oily film so much so that if you put your finger on it you will be able to see your fingerprint in the oil smear. Wheel still had remains of brake dust that you could wipe it off with your fingertip. I notice my brake pad was missing when I got home and call they said it fell off and put back on. I found it under the rug and rubber mat. Save your $89.00 and find another provider. I must say the staff was friendly and courteous though read more

I purchased a Groupon for a full interior and exterior detail a few months ago. I scheduled my appointment and was received with a friendly and helpful employee on the other end. I dropped off my car today (a 2014 Prius C) with reserved optimism about how my baby would look when I picked her up. I received a call from Holmes just over 2 hours after my appointment to confirm my car was ready. I was welcomed by a very friendly employee at the time of pick-up and he worked quickly to get me my keys and back on the road. The car is spotless. It looks just as good, if not better, than it did when I first bought it. I can't believe it. It's shiny and clean and wonderful. It makes me feel a bit guilty about the abuse and neglect I inflicted on it over the last few years but the car I have today is a real treat. They were tasked with stains on the seats and carpets that I never thought would come out. One of my dogs suffers from car sickness and you would never know today that I even owned a dog. I would recommend Holmes to anyone looking for an auto detailing job. They are friendly, efficient and their commitment to their customers is demonstrated by their impeccable work. Thank you! read more

I purchases a Living Social voucher for a car detailing at Holmes. What a great buy. Anthony did a great job on my car. It looked and smelled fantastic! When calling to make an appointment, you do get the voicemail often. But Anthony always calls back in a timely manner. Plus, he has a great ring back tone to listen to. I would highly recommend getting your car detailed here if you live in the area. Just a note: when I was getting here, you may miss the street it on but its right before the Industrial Park. There are tons of businesses in the area and the street is easy to miss. read more

I HAD my truck detailed yesterday. no pun intended. I was planning on waiting while it was being cleaned and I was offered a shuttle service via the owners personal vehicle. Anthony was happy to drop me off and pick me up from the plaza when he was finished. Even though it rained last night the water just beaded off. And I woke up to a pristine shine. I must recommend this place I felt like a million bucks as I proudly drove to work in my like new truck the interior was impeccable As I am a sticker for detail. I did hide a few things in the car and they got all of them. I highly recommend this establishment. It was a pleasure dealing with the employees and they made me feel like I was doing them a favor by choosing them and they where very polite and grateful. read more

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Came with an Eversave coupon in hand and it was about a good a job as one could do within a little over an hour. Well worth the cost and would def recommend Holmes Auto Detailing to anyone without the supplies and/or time to detail his or her car. read more

DO NOT WASTE YOUR MONEY! EXTREMELY UNPROFESSIONAL!!!!! I received a Groupon for my Birthday in August. When i called to make a appointment they didn't have anything for a month. Fast forward to my First appointment... the owner call and text me several times stating that one of his detailer was rushed to the hospital and he would need to reschedule. Okay I'm a easy going person, know big deal, however the next appointment wasn't for another month... BS. Okay next appointment comes up he calls to confirm our appointment. The next morning only 4 hour before my appointment a gentleman from his company calls to cancel my appointment, GUESS WHY???? another detailer was rushed to the E.R. When i called him out on his lie he then told me it was a different employee from the last time and he himself would only be able to get 6 cars done..... WHY couldn't one of them be mine. After listening to this worker lie after lie i explained to him i would call the owner since he as text me and call me several times. I didn't have to call him 5 mins later he called me, he then lied lied lied, ( He said it was the same employee rushed to the ER as last time, when his employee said it was a different one. Owner said they couldn't do any cars, employee stated he his self would one get 6 cars done ) SO MANY INCONSISTENCIES... This business is a FRAUD. After we had words on the phone about how i caught him and his employees lying i hung up. HE then sent me a long text message about how amazing his company is and how he would get me the medical information from his employees... PSHHH i wouldn't hold my breathe. Extremely unprofessional and rude. I then contacted groupon and the BBO and turns out this HAS Happened to many people.... WE have been refunded our money for refusal of service and will never do business with them again. They are not only a fraud but if you bought a groupon DONT TELL THEM!! I wish i would of looked at the reviews first i would of gotten my money back right away read more

5 stars all the way. Not my first visit definitely not my last. Had my Tahoe detailed last week and it looks brand new. Your vehicle is definitely in good hands at HAD read more

I'm only just seeing the response by the owner now. What is stated in the review is accurate, my items were not placed in a bag. But in going on my groupon account I can see that I used it on 12/27/2014. I do remember when I called mentioning I purchased a Groupon and wanted to schedule an appointment and the individual stated we are only booking Groupons in December. I've attached photos for proof of purchase and use of the groupon itself. Why it's not showing on Holmes system or groupon I'm not sure, but as the photos show it was claimed and redeemed. Vehicle was a Subaru Legacy. read more

Holmes Auto Detailing - Auto Detailing Near Me - Hanover, Massachusetts

I just got my car detailed today. Got the living social deal but would definitely go back without a groupon. Anthony did a fabulous job detailing my car it looks fantastic inside and out. I was blown away by how extremely friendly and personable Anthony (and another team member were when I dropped my car off.) . Can't say that about many places in the automotive business. I would recomend this place to everyone! Worth every penny. My car looks great! read more

Went to Holmes Auto Detailing for an interior/exterior detail. They did an amazing job. The car came out looking and smelling brand new! If you are looking for an auto detail Holmes Auto Detailing is the place to go! read more

Well as I usually do, I had nothing for my wife a couple of days before Christmas. I called Holmes Auto Detailing to inquire about a remote car starter. He had me come in after hours so I would have something to wrap for my wife. He gave me a great price on the remote car starter as well as one of the boxes that the remote starter comes in (to wrap). He put me on the schedule to have it installed, and I dropped it off the night before and left the key in the key drop safe. They did an excellent job installing in my wife's Mazda CX-5. I also met the owners wife when I came in to get the gift certificate, and she was lovely. I will definitely be coming back to the shop when our cars need to be detailed. Exactly the type of small business that I enjoy spending money at. read more

Another phenomenal detail done by Anthony! Both friendly and precise. Anthony was also able to squeeze me in within days of requesting apt. I'm a returning customer and won't use anyone but HAD! read more

i always have my own car detailed at holmes in hanover. i have had so very many people ask if i got a new car. the job is done with great care. looks like i just drove it off the showroom floor! i have now been purchasing gift groupons for people through holmes and groupon makes a great gift for a birthday or christmas. especially for the person who has everything and you never know what to get them. anthony and his staff go above and beyond what you would expect. he will always have my repeat business and all my friends now as well. cannot thank you enough anthony and staff! pam f. read more

Worst cleaning I've ever had in 45 years of having my car reconditioned I would give this place a negative 10 if I could

Had my suv detailed today at Homes Auto Detail, it looks and smells better than it did last year when I purchased brand new. My whole family have been using HAD for years. Both my sons are so picky about their trucks and rave about how great they come out. Thank you Anthony for my quick appointment. Adam did an amazing job. I very highly recommend HAD for detailing and also for auto starters. read more

I brought my car to Anthony & was so excited to see it!! It was just like a brand new car in the showroom!! Anthony was great to work with very professional but also very pleasant. I will be bringing it back & my daughter is planning on brining hers also to Anthony after seeing mine. Would recommend them to anyone looking for detailing!! read more

I have used their services 3 times total- so I would have been a return customer. Had an appointment scheduled through Groupon. My dad went into the hospital and so I couldn't make the appointment- I called and spoke with someone on the phone regarding rescheduling and he said someone would call back...no one ever did. But they did redeem the Groupon read more

I bought a Groupon and had a great experience at HAD. They were very friendly and the car looks like new! I would definitely recommend them and will use them again!!! read more

The worst detailing place I ever went. That's what I got for my detailing. He wouldn't even wait for me to come and pickup my car because they took my BMW key ring off my keys and never mention anything. I have been trying to reach them for a week now without an answer. Waisted my Saturday for nothing, worst place for detailing in Hanover. Customer service is F+, do not purchase that @ GROUPON and do not waste your time going there! read more

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My brother and I wanted to get a remote starter for my Mom for Christmas but had no luck at any of the "chains". Holmes Auto Detailing was recommended to me by a friend and Anthony was terrific. I was thoroughly impressed with the customer service and attention to detail at H.A.D. My mother was thrilled with the gift and the process couldn't have been any easier on my brother and I. I would highly recommend H.A.D. read more

Overall, I was satisfied. I purchased a Groupon for 99. Definitely worth $99. Was told it would take 3 hours and thankful it did since I was waiting for the car. Appointment was scheduled a month out and was kept. Employees were friendly. Would purchase again for $99 read more

RIP OFF waste of money and time. I used my groupon for car detailing paid 147 dollars plus 20 dollars tip WHAT AN AWFUL EXPERIENCE they didn t do what they are suppose to do CLEAN MY CAR. I was so upset and unhappy after my visit I needed few days to calm down. After 2 hours waiting for my car to be detailled when I went to check they barely vacumed the car cleaned anything or for matter of fact did anything . So I told them right there I was very unhappy and they didn t do anything I could have taken my car for 10 dollars did a better job than them or have my kid vaccumed the car . They didn t do inside or outside. after another 40 minutes of me pointing at the guy what need to be clean it s was still awful bad undone job and I felt ROBBED OF my money. It was expensive very unprofessional . After leaving I too my car to the car wash and cleaned it myself for 20 dollars . read more

I've never had a car detailed before so I wasn't sure what to expect, so I purchased a Groupon. I was so pleased with the whole experience. This is a wonderfully run business. They checked in before the appointment to make sure I had the Groupon number. They were friendly and polite and the service was top notch. My car looked and smelled better than when I bought it new/used. The customer service is among the best. I honestly felt like I was dealing with a high end hotel concierge. Although the waiting room is perfectly suitable, I was given recommendations for several nearby places where I could relax or grab lunch while my car was being serviced. He described them all, whether they had wifi, etc. Nice people, great service, nice place. My car was ready sooner than promised and looking fabulous in and out. I would go back there again. read more

It was my first time there and the last. I paid $90 for detailed interior and exterior for my SUV and I left so disappointed. I could of taken the car to get just a basic car wash, it would of looked cleaner. I will not be going back and I will never recommend anyone to go there for a detailing. If you left satisfied before it must of been your lucky day. I had so many companies to choose from and I chose Homes in which I regret doing so. read more

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