This is an excellent Boots branch to find real bargains: They have a good discount section at most…read moretimes, although they dot this at various places around the store, so sometimes its hard to find. The store has a Lancome and a Clinique counter, which are staffed by people dedicated to that product. This is good, as they can give you advice, although I have noticed that they tend to target a particular type of customer (Middle aged women who look like they can splash out on skincare!) Healthcare/makeup and perfume products are located on the ground floor, with children's clothing, baby items, gifts, cards, and the photo department upstairs. Most of the staff are wonderful and really helpful-they will let you know if you can take advantage of points, or BOGOF offers which you may have forgotten. This is one of my favourite stores in Lowestoft!

Have been using this pharmacy for years but no longer after this mornings treatment…read more Called in to collect the normal monthly prescription, Pharmacist is in a consultation so cant get the controlled drugs till he is finished . Normally would not have been a problem but had hospital appointment with consultant at the N&N and did not know how long I would be or if back before they closed. Response " oh well you'll just have to wait or come back and walked away" Not a very customer friendly voice or attitude! At this point explained about going to the N&N and it was the controlled drugs that were important and needed. At this point the non controlled drugs were placed in front of me and she walked off. Totally unprofessional and uncalled for. Not another word did she speak. I waited for a short period but then said Sorry cant wait any longer and walked towards the door. At this pointed I was shouted at " What about these" If I cant get the whole prescription I wont take any of it. A half laugh " you can get them when you get the others" Again uncalled for and totally unprofessional. When I called in same female member of staff with the same unwelcoming and friendly attitude Whilst she shouted at another member of staff to get the controlled drugs out the cupboard I asked if possible could I be given the head office contact details please. She asked another member of staff and then replied with " we dont have one anything would get sent here. Ok what about complaints? Oh is this about this mornings incident. That is none of her business and not a question she should have asked. My response was " I'm here to collect a prescription" It p was placed on the counter and I signed for the controlled drugs. At which point the bag contain was handed to me and " Thank you very much Good Bye" the sarcastic tone was not disguised what so ever. Whilst I appreciate the pharmacist was doing a consultation in the same position, a long standing customer of many years, would have knocked the door and asked if it would be possible for the Pharmacist to take them out the cupboard under the circumstances. Unfortunately at the N&N additional treatment was required and sadly as the heavy duty pain controlling drugs were required could not stay and receive it. Difficult choice but the medication was required. Very, very disappointed and will now seek an alternative pharmacy.

Situated in the High Street, although small, this branch of Boots still has a great selection of…read moreproducts and of course contains a pharmacy. Parking on the High Street is impossible but the car park I use is just a five minute walk away. The store is well laid out with friendly staff. The queues at the pharmacy are usually about three deep, but the shop itself is very rarely busy. It stocks all the usual stuff baby formula, nappies etc. hair products and toiletries and also a selection of electrical goods. Leading up to Christmas they also stock a variety of gifts