Dr Jarrell is a true professional. He is very personable. Informative. Light hearted and upbeat…read more I've never had a Dr who is so concerned for the patient, answers all questions. He set a tone that this was going to be OK. He was efficient and moved my visit along--the way things used to move in a doctors office! A total breath of fresh aire. Especially when your not feeling great!! He gets it!!

I was referred to Columbus Urology Center because of the recent policy changes within the VA system…read morepreventing VA doctors to prescribe testosterone medication. I went here to get checked and review my VA medical records (labs) and was provided a prescription for testosterone gel (that the VA will no longer prescribe because of new policy), but after two months I have not received my medication. I called to inquire about it and was told that the VA won't accept a "faxed" copy of the prescription. I decided I would go get the prescription in hand and take it to a local pharmacy; however, no pharmacy will fill it because they don't have contracts with the VA. I was told by the pharmacy I could pay for it out of pocket or use other forms of insurance which I don't have nor can afford right now. I don't think this is solely a problem with this clinic but includes the VA medical system working smoothly with non VA medical systems. If you are a veteran and the VA wants to refer you to this urologist, you may want to ask to be referred somewhere else to ensure you can get the prescriptions you need and paid for by the VA. If you do go here plan to use some form of insurance other than VA or pay to fill the prescription fully out of pocket. I contacted my VA doctor and let him know about the issue and he sent me an email message from the VA pharmacy to this clinic requesting they send additional information which it appears they have not acted upon; therefore, the VA pharmacy will not send the medication. The VA communicated this to them on 8 May and they have yet to provide the information to facilitate the VA pharmacy to fill and send the prescription. What a fiasco! I can actually feel myself getting more lethargic as each day passes. Use at your own risk.

After showing up on time for my appointment, I waited almost 1 hours to be seen…read more I was asked for a urine sample, and when I went to place it in the box, 4 others samples were still in there with all their info on the bottles. It was gross, and to me a privacy issue. The stuff was nice, but not helpful. The doctor was nice, but the appointment lasted 10 mins. Also, they tried to bring in 3 students. That is a little uncomfortable when you are dropping your drawers.

The VA recommended me to this business. I've been waiting for 2 weeks for them to call me back. U…read morecannot get through to a live person just a message it's so frustrating I wouldn't go if my life depended on it so I told the VA what i was experiencing the got me another provider don't go here or call u will not be helped sorry customer service the worst I ve seen.

I would not recommend this medical team. After waiting over 2 months I received a call from them…read moreFriday, September 27 2024 @ 2:25 p/m that no one in the office would see me as a patient. I've never heard of a physician refusing to see patients in need or picking and choosing the patients they see especially when they are in your insurance network.

Dr. Todd Jarrell makes me feel I'm in good hands. He knows his stuff and you learn from monitors…read morein the office and they have a nice, clean office. The front staff is super nice and that makes all the difference in the world.

Dr. Simmons saw me when I found myself with a 1/4 inch stone stuck in my right ureter. The ER at…read moreSt. Francis actually was my first option, as the pain struck rather suddenly late on a Saturday night, and I made my way to the emergency room at 1am Sunday morning. They performed the CT scan and found the stone, gave me some pain medication and suggested I give it a few days, as it was not so large that it wouldn't pass. If it hadn't passed in three to five days, the ER doc (Dr. Hu) referred me to Dr. Simmons. Well, I gave it three days, and by Wednesday evening of that week I was tired of living on Vicodin, so I called Simmons and Crosse Urology Thursday. They made an appointment to see me Friday morning, and after a quick visit and conversation with Dr. Russell Simmons, we decided that surgery was the way to go. So, I was back at St. Francis that afternoon, having a laser lithotripsy. I'll talk about my (positive) experience at the hospital in another review. Dr. Simmons was kind and communicative, and his staff is top notch. His nurse explained everything that was going to happen in surgery and what would follow, all the way up to the removal of the ureteral catheter two weeks later - which was done in the office. I'd recommend Dr. Simmons and his team to anyone that is unfortunate enough to need any sort of urological care!