Responsive staff. Transparent work and warranted work. Fair prices. It's hard to not use them.read more

I first went to Cortez in 2022 on a referral by Discount tire for a front end alignment. Was very…read morehappy with getting in and out in about 2 hours without an appointment. Fast forward to today. My husband ran over something large and hard at 70 mph. Hit was so hard it popped the needle off of the speedometer in the dash. Managed to get it into see Joshua. Wasn't good news but he gave me 2 options. First was the minimum that needed to be done. Second was an additional item that really should be done. All said and done, more than I wanted to spend but I still feel he was very fair in his pricing. Been driving the van for a few days now and am very happy with the results. Plus, I have the peace of mind knowing I won't be chewing up my tires every few thousand miles. Just as a side note. I did research Cortez Car Care and discovered something amazing. They have been members of the BBB for 23 yrs this year and have not had one single complaint lodged against them in all that time. In any auto related field, especially repair/maintenance, that is a record to be very proud of. Just tells me that they are doing things right and have customer satisfaction very high on their priority list.

I towed my truck over to get serviced & after they diagnosed my vehicle, I was told he couldn't do…read morethe job because he got burnt on another job with a vehicle just like mine, the only thing good came from this experience was he didn't charge me for the diagnostic, a waste of time & money, I admit I had a problem with my transmission, but ain't That's what they supposed to be experts at fixing, I wonder what was the real reason they couldn't do the job, maybe they are really not that good as they claim to be !!!!!

I would love to give Ed's Automotive a BIG shout out for a job well done! It can be a little…read moreunsettling when you here you need transmission repairs on your vehicle. You can trust these guys! They took great care of us and had us up and going in no time. Thanks again Lee!

Initially was going to go to Firestone (last Friday) to drop my car off and get ac worked on. They…read moretold me it wouldn't be done till late this week. I decided to use Christian brothers for the first time to fix ac. I dropped car off yesterday and got it back today. Now just like any mechanic they're going to be pricey but their customer service made up for it. The older gentleman that checked me in was very nice and they even offered a ride to drop off and pick up from rental car place. I'll definitely go back when and if the time comes

My experience with Christian Brothers Automotive is something that I will never forget. Took care…read moreof repairs to my vehicle and took great care of me. You don't find that kind of service a lot these days. I would highly recommend them to anyone. Thank you for your kindness and now I will be a loyal customer.

LADIES: If you're looking for an awesome mechanic shop where you can trust you're not gonna get the…read morerun around (or get taken for all you're worth!)... this is the shop for you! Honest and upfront about any/all charges... when I wouldn't have known a blown fuse and broken bulb from a major electrical issue, I still pulled out of the parking lot for under $60 with all of my lights working... : D I have found the needle in the haystack... and I can rest easy knowing I got something money can't buy... from excellent customer service to amazing integrity... this place is exactly what you're looking for!!

I paid Aamco to tow my cadillac, diagnose it and fix it. They held my car for 2 and a half months…read more When I got my car back it still didn't work and I was now missing emblems and door straps which average $200 apiece. They told me they couldn't fix the problem.I asked for my money back and Dickie told me to take him to court. I don't know Why so many people trust them. Or maybe it was just my luck to get screwed out of $2,500 and lose my job in the process. I honestly know why I was screwed over but no one acknowledges that racism still exists in South East Texas. The crazy thing is my car just needed another gasket for my oil pan. So I got screwed out of two and a half grand for a fifty dollar job. WOW, WHERE'S THE INTEGRITY?

This time I was lied to, hung up on, and had to leave car there for3 days. Spencer said there…read morewasn't a brake caliber for 2014 dodge van in Beaumont. Checked most part houses had it. Somissed doctor appointment which cost. Was told had to do brake fluid service which cost. Asked to speak to owner not available but would have him call, not. Would not recommend going there

We are here working at the Beaumont fair, we have traveled from Ri. Unfortunately on the drive we…read morehit a pothole, this is our first time here and had no idea where to go. LUCKLY we found this place, we need a new shackle and bolt. They were so friendly!!! Everyone was super helpful, offered us a ride back to our hotel and had it fixed right away!!! If you need ANY work done I highly recommend this place!!! 5 star service ALL around!!!!

Go somewhere else…read more They refused to work on my vehicle after 10 days of me waiting for a diagnosis. Nearly 1k spent on a rental car just to be told "we don't wanna work on it, we want it out." Bad business.

Bad Customer service ...very angry ugly and non professional. Assumed I didn't have the money to…read morefix my car asked me to leave very rude.

I they gave me all the information I needed to get a new transmission for my 2004 Mustang a few…read moreyears back. I also had them install it and they did an amazing job. Even gave a decent warranty on it. Overall they are a super professional group and they know what they are doing when it comes to transmissions.

Let me start off by saying I have been without my truck for 8 and a 1/2 months. I took it to My…read moremechanic shop that I have been using for years All makes on Blanchet st in Beaumont. Because my transmission had went out . All makes used ideal transmission 2 Rebuild my transmission. Once they got it back From ideal transmission. All makes reinstalled it .Drove it for A-day , had to bring it back to all makes because the transmission had went out .all makes took Trans out sent it back over to ideal transmission for repairs. solenoids went out so they replaced them .All makes reinstalled trans. I went to pick up my truck when it was ready at all makes, not long after. I picked it up transmission went out again. This time it was the torque converter And the pump gone out. Ideal transmission Replaced parts . Sent it back over to all makes ,they reinstalled it. I drove it for a little while about a month and transmission went out again. This time ideal transmission said they wanted the whole truck at their place, to see what is causing it to keep going out. I was out shopping when I got a phone call from Terry letting me know that The torque converter in the transmission was out . that it will cost me $1501.00 . I said oh no I'm not going to pay another penny . I asked her why is it that amount terry said its because they were not the ones who did the R&R labor , which is pulling out and putting in. I said That all makes said that you all wanted the whole truck there. To possibly see what was going on and repair it. When I said I'm not going to pay another penny .. Terry told me that she is going to have her mechanic guy stop working on it and not going to put tran back inside the truck because they had already pulled it out .I said OK that is fine all makes said they have no problem putting it back in. because I paid them the r&r but what was the reason asking for the whole truck if u are going to half as do the work .Ideal transmission ask for the whole truck. terry said they will replace the torque Converter And all makes would just have to put the transmission back .She says she would put transmission in the back of the truck and call All makes to come pick truck. Ideal transmission put the transmission in the front of my truck on the passenger side And put the torque converter behind the passenger seat With fluid still inside the torque converter. I did ask mark what could be causing the transmission to continue going out he said that all makes was putting it in wrong . that they kept busting the pump And vice versa With all makes mechanic shop. Mark said it could be the Fly wheeISo I replaced Fly wheel brand New also the transmission mount Was replaced So when my truck got back to all makes they installed the transmission. I drove it down the street and it went out again and I had enough I said I would not spend Any more money. And I wind up picking up my truck . I brought it to Ed's transmission they cost me $500 to get my truck back . Eds said that 4th and 5th gear is out the pump was good and torque converter was good but As you can see it was just one thing after another I talked to several shops and several people and they told me that ideal should have just tried another transmission but but unfortunately that was never done so here I ended up taking my truck elsewhere And having it repaired.. This is my experience with ideal transmission I could never enjoy my truck because the transmission kept breaking down Because of one thing after another ... If we would have only tried another transmission or you Are used better parts

If I could give 0 stars I would. He said he could fix everything on my car for my covid check…read more $1800. The car had to be junked after he supposedly repaired it. The thermostat housing fell off. Car never ran after he had it. Parts listed as replaced were not even touched.

Took my truck here for brake repairs. They worked with my warranty and did good work. Haven't had…read moreany issues. I'll go here again!

One of the mechanics gave me a ride a few blocks away, so I didn't have to sit at the shop all day,…read morethen they stayed late on 4th of July holiday to get my brake job done, 5 star good people, great customer service,work ethic!