I visited this shop knowing exactly what I wanted, and managed to get it. My only complaint is that the service and staff management was a little chaotic. The manager served me when the phone began to ring. She answered the phone and attempted to continue to serve me, before asking another member of staff to take over.
Whilst I get that managing a business is hard, since I've been in that position myself, great service comes when you value your customers. I've found myself in similar situations and the phone really can wait. - If it's a really important call, the person will phone back. Above all, the customer will really appreciate the fact that you're giving them your full attention despite everything else going on and you'll be far less stressed because you can focus on one thing at a time. - It's a win-win situation for both parties really.
Despite this experience, I'll still come back here when I'm a little too skint for my favourite independent health food shop and I'm running low on my regular supplements. - They do some great deals and, if you've a points card, you can get some handy money-off vouchers. read more