Stayed here for a week and it was awesome. My flight had landed extremely early in the morning, and…read morethankfully, because I was an IHG member, I was able to check in early. I was put on the fifth floor, and it was very spacious. I was a bit nervous because numerous friends had told me that the hotel rooms are small, but it was more than enough space for two people and their large suitcases. The bed was comfortable, and the pillows were not overly soft, so they gave my neck good support. The room was very clean, and since I was there during the heat wave, the aircon was much appreciated. There was an incident during our stay where the Aircon did stop working due to a motherboard issue, but the front desk was so helpful and allowed us to switch rooms (even kept us on the same floor) so that we could have working aircon. This is an A+ in my books, especially with the weather at the time. The staff were friendly, and we never had an issue with cleaning, the front desk or the suggestions they offered. The hotel even made a little watch-viewing party during the Arsenal championship game, which made the atmosphere even more fun. The hotel is in an accessible neighbourhood just off Russell Square or just a few minutes' walk to Kings Cross. There is even a Tesco Express or Boots across the street. I will be staying here again.

The service in this Holiday Inn is top notch and would hands down recommend this hotel for your…read moretravels through London. Newly renovated, you will feel pampered from your surroundings and hospitality. Make sure to in life the Holiday Inn - Bloomsbury in your stay while in London. Safe community and so much to do! Paul was so gracious and helpful, very welcoming and accommodating to his guests!

Hey there, fellow travelers! Just had to share our experience at the London Marriott Hotel Canary…read moreWharf, where we kicked off our family vacay with a bang! Warm Welcome: When we first arrived, our rooms weren't quite ready yet. No biggie, though, because we made our way up to the Executive Lounge for a drink and a snack. What a lovely start to our stay! Above and Beyond: The next day, as we geared up for our adventure in the city, we decided to swing by the concierge desk for some local tips. Let me tell you, the concierge was an absolute gem! Not only did he provide us with fantastic recommendations, but he went the extra mile by walking us all the way to the Underground station. He guided us on how to pay, took us up the elevator, and even accompanied us to the platform. Talk about exceptional service! The entire staff at this hotel was top-notch. Cheers to G&Tea Lounge: We couldn't resist a stop at the G&Tea Lounge for a couple of drinks, and boy, were we in for a treat. The libations here were spot-on, and the atmosphere was just right for winding down. Cozy Quarters: Now, let's talk about our room. It may not have been the most extravagant we've seen, but it was comfortable and had all the essentials. The bed was just fine, though we did notice that the comforter was a tad lumpy, as you can see from the video. We had booked a Deluxe King Bed room but lucked out with an upgrade to an Executive King Room on a high floor. Delightful breakfast buffet: Thanks to our Marriott Bonvoy Platinum Elite status, it was on the house, and let me tell you, it was a morning treat worth savoring! The buffet spread featured all of your typical British favorites. But here's the kicker - there was also an egg station where you could order your eggs just the way you like them, and they'd whip them up right in front of you. A lovely assortment of fresh fruits and pastries awaited us, and coffee enthusiasts were in for a real treat. The coffee maker had a selection of options like Americano, latte, cappuccino, and more. It's safe to say we started our days on a delicious note, and for a complimentary buffet, it was pretty darn good. So, if you're lucky enough to have Marriott Bonvoy Platinum Elite status, make sure to take full advantage of this breakfast spread - it's the perfect fuel for a day of London exploration! All in all, our stay at the London Marriott Hotel Canary Wharf was made extra special by the wonderful staff who truly went above and beyond to make us feel welcome and assist us in every way possible. If you're looking for a comfortable and friendly base for your London adventures, this spot is definitely worth considering. Happy travels, everyone! Visit my website to see a walkthrough video of our room.

We got stuck on the first floor which sucked. But the front people were super nice. Housekeeping…read moregot mad that we didn't want our room to Be cleaned . Language barrier maybe? But she kept telling us to get out now and I said no we don't need any cleaning and she said she was going to get her supervisor. They never showed but I was like ok?

We had a FABULOUS stay at this hotel for one month . From the minute we walked in, we felt so…read morewelcomed! This hotel provided the best customer service of any hotel we have stayed at this trip. The hotel is located in Hayes, which is located a few miles from London. Access to the Tube and Bus Stops are very convenient. There is also a shopping center that is 10 minutes away with a grocery store and fast food. The rooms are quite comfortable with beautiful views. There is a in room refrigerator and safe. All toiletries are provided, including hair conditioner (many hotels we have stayed at haven't provided hair conditioner). The breakfast buffet is delicious with a lot of hot entrees as well as fresh fruit, pastries , bread and yogurt. There is an electric charging vehicle in the parking lot. The hotel has a 24 hour gym. WHAT REALLY makes this hotel stand out is the customer service. JAKE AND NICK were the friendliest managers we have EVER encountered at a hotel. They are really HANDS ON and I even saw them helping customers with luggage. They were always visible. ADIL and JENNY were AMAZING AT RECEPTION. SHARIN and NOEL were outstanding at Breakfast- Always checking in with all guests to see if there were special food requests. DIANA was excellent as House Keeping Supervisor.We had two primary housekeepers, FLORA and KAMAJEET. They were both fabulous. THANK YOU for a FABULOUS Stay!!!!

I stayed here for 8 nights and honestly it was a pretty decent stay. The hotel was super clean and…read morehad lots of space. Our room was cleaned every single day and it was nice coming back after a long day to a clean room. We did not try the food at the hotel but the restaurant was always full so I'm assuming it's good food. It's pretty close to the airport. I didn't give the hotel a full 5 stars because the elevators were somehow always out of order except 1. We had to go down the stairs and take the elevator there. Other than that it was a great stay!

Date: August 28, 2026…read more Experience: Our hotel was booked through the travel agency we were with, so we were dropped off by the cars they sent to pick us up at the airport. Check in was smooth and the card keys were cool since then are wooden. Lifts were inaccessible unless you scanned your card key, so that provided an extra sense of security. The room felt really small since the hallway leading to the bedroom was narrow and the fold out bed we had in the room barely left enough room for my mom to sit at the desk that was a foot away from the bed and she is a small person. The hotel room had various towels available, dry cleaning, robes, complimentary water, tea, and coffee, and we were supplied with shampoo, conditioner, body wash, hand soap, and lotion amongst other things. Lights, curtains, and air conditioning can be controlled by control panels across from the restroom and by the beds. The shower was nice with an overhead shower head that felt like rain falling and the shower door can slide back and forth between using the shower and the toilet. The bed was comfy and I had decent rest considering I slept late. The breakfast buffet was on the first floor and pretty good with various types of foods from different countries available too, such as congee from China and hummus and pita bread from the Middle East. They had options to make your own yogurt, cheeses, meats, fruits, bread, eggs, baked beans, ham, sausage, and more. They had various drink choices ranging from juices, infused water, tea, and coffee. They also had a small section for kids to get cereal, but I saw an adult grab some too. We could've figure out the toaster oven since it wasn't working continuously, so there were abandoned pieces of bread left in the machine. The congee and the sliced melons were my top faves as well as the redberry drink they had. We did come back to the room in the afternoon and walked in to see a carrier of cleaning supplies by the sink and we saw our beds already made. Then the cleaning lady came in to give us more water bottles and a towel as well as to get her cleaning supplies. Originally, we were trying to locate a door hanger to tell them not to clean since it was a mess, but didn't find one. But later on I found out from a friend that we had to click a button for cleaning service on the same wall panel across from the bathroom.

Walls paper thin. Get the neighbors on both sides and above. From babies to lovers. Even the guy…read moresnoring. Breakfast is crowded and food is marginal. Room heat and light "switches" are inoperative and unpredictable based on randomly functioning control pads. Room had a washer/drier we put clothes into and returned 5 hours later to find the thing still spinning and clothes wet and very hot like they were boiling in a teapot. At checkout they insisted on adding executive lounge status to the bill at a rate of 55 pounds ($73/night). In fact we tried to see it and our key card prohibited access. Had to prove it was an incorrect charge. Took 15 minutes of fussing to get it removed from bill. In the end the final bill still overcharged the quoted rate by 231 pounds(about $300) for some unknown reason. They know that at checkout you don't have all day to fuss with them and so they exploit the moment. I would give zero stars if I could. Don't waste your money here. Better to spend it in a place with at least sound proofed walls.

A great, iconic hotel in a prime location. Set in a grand old 8 storey building. Right across from…read moreHyde Park, in happening Mayfair. Close to some of London's best restaurants. Oxford Street is a short walk away. We were upgraded to an executive suite by the front desk manager Lucas Maclean - who was super helpful and nice, after we had a bad experience at the initial check-in. The rooms are large and very quiet and comfortable. Our room on the 7th floor had a good view. There's a small coffee shop, a decent bar and a great steakhouse. The staff are friendly and helpful.

To go back a bit, last year we attempted to check into the JW Marriott Grosvenor House London…read morearound 6:30pm. Although I'd noted our check in time on our reservation, a room wasn't ready. Since we'd had a long flight and had nowhere to go they held our bags for us while we went to get food. We returned about an hour later, with still with no text about our room. Having no other space to eat we brought our food into the lounge to wait for our room and started eating, only to be interrupted and snidely told no outside food. We replied that we had nowhere else to eat since our room (more than an hour and a half later) still wasn't ready so the lounge attendant went and retrieved our keys, stating they'd been trying to reach us (not true but fine) and we went up to the room. Now this room, if wasn't the worst room in the whole hotel I would be shocked. It was down a really small corridor and as soon as we opened the door it reeked of cigarettes. It was about half the size of our room the year before and the air quality was terrible So we go back down to the front desk and I ask if we could get another cleaner room, thinking because they made us wait they were likely fully booked, but surprisingly they switched us immediately to a different room which, funny enough was already ready and had the fantastic A/C unit air quality and size we expected from last year. Funny how that happened. Fast forward to this year. I was honestly on the fence about staying again and almost posted the review above last year, but I preemptively reached out to our Ambassador to mention the issues we had and to confirm again, that our room needs to be far away from the elevators and to get 24 hour, so our room would absolutely be ready when we got there. Well they got it half right. The room (one of the worst in the house again) was ready at check in but was right next to a service elevator. We'd had a very difficult flight and problematic Uber ride, so the room being an issue again for the third year in row was really a not great cherry on top. We went downstairs to ask to switch but they tell us nothing else is available. So we go back up to the room to wait (after noticing our new keys won't work in the lounge yet again this year), except the elevators are giving me the most awful headache. So I finally call our Ambassador and get them involved and they tell me they'll call them. We head downstairs and the Ambassador team calls me back to tell me the room will be ready in 10 minutes. Fantastic. So I walk up to confirm this with the front desk and they have no idea what I'm talking about. We go back and forth and I let them know we're flying to France in the morning and leaving at 3am (it's 6:30pm by this point) so if they have no room we can go elsewhere. Somehow, shockingly they find something. Again, funny how that happened. So we get the keys re-made and go upstairs to see the room. It's still not a great room, but it's not near any elevators so we call it good. But once again, our lounge access doesn't work, so we have to go down again to get them re-made. However once we finally get access - the lounge attendant hassles us (yet again) - this time for grabbing a bottled sparkling water because apparently they changed the rules since last year and nothing can be removed from the lounge. That first year we stayed you could grab waters from the lounge to bring to your room, but sure fine, inflation. Mention it at check in and post a sign in the lounge. The next evening we get back after having had maybe 14 hours of sleep in 3 days and guess what doesn't work again - our key. They hadn't warned us the merged stay would break the key. So back down we go to get it re-keyed, only to next day excitingly discover yet again the lounge access on the new keys doesn't work. So again, we have to get new keys. While the first year was quite nice, the last two years have been the worst check in processes we've ever had while traveling. The lounge attendants are rude and the customer service experience is terrible. At the end of the day we gave them a second chance and it ended up being worse than the time before so we won't be staying with them again.

This was the hotel that Globus Vacationd uses for their London tours so we elected to arrive a day…read moreearlier in order for us to explore London on our own. This is a huge and very busy hotel. Situated on the south bank of The Thames River overlooking the Houses of Parliament and near Big Ben,the Park Plaza offers contemporary designed rooms with an array of restaurants and bars. Our room featured complimentary breakfast buffet and had a shower and bathtub in the very spacious bathroom. If you are a Radisson Reward Member you can get early check-in There is also a room safe, refrigerator and charging station. A good location if you want to be close to many of the attractions.

Best hotel in London. I used to always stay here from 2012-2017 on my business trips…read more I enjoyed the modern rooms; amenities, staff and lounge. This time I came with friends and had an amazing time with a few beers and food. Staff was very friendly but not at the bar. We initially wanted to sit there but bartender was very "unfriendly" and we decided to sit on the sofas.

I book this hotel in Priceline, and I expected to be confortable. But gets what, this hotel sucks…read more Just to let you know right now I'm in the room 709 and this room doesn't have fridge, doesn't have basically nothing, and it look like a Motel in the hood. No ice machine, seriously, I don't recommend this hotel to nobody. And im very disappointed. What a shame. And my wife is telling me to get out of here, and I already paid a lot of money!!!! And guess what you need to pay more than 50 US dollar for parking every day.

We stayed here because on an impromptu trip to London…read more The beds are small if you are an American. It's a single bed meant for 1 person - NOT a Queen bed which we are used to in the US. There was no fridge which you will miss if it's summer and you want to keep water cold. There was no microwave which you might not miss either. It is 220V and my hair straightener stopped working. It is only 5 miles from the city however the trains are EASY to take. I would never ever take the trains in NYC but here I took the train every day with no issues. IF you get back late then you're better off taking an Uber since the walk from Wandsworth Town Train line to the hotel is lonely and sketchy. I saved a lot by staying here, waking up early and taking the train to the City but I took an Uber from Clapham Junction back to this hotel to be safe. They offer a pretty nice breakfast. I would stay here again.

This was our favorite stay in London, a charming boutique hotel with a great location. The staff…read morewas welcoming and the rooms were clean and cozy. The pillows and bedding were extremely comfy. The whole place was well appointed, and there are riddles to solve on each floor through the various artworks and propping. So cool! Yes, it's all Sherlock Holmes themed, but I never felt like it was over the top, on the contrary, it was all done in very good taste. The lobby and ground floor has many different charming places to sit, with fireplaces and comfortable chairs. Great to catch up on work or just read a book. The attached restaurant was a wonderful spot for breakfast and we also enjoyed cocktails there on a couple nights. The service was always great. I highly recommend the Holmes Hotel and will be sure to visit them again!

Pretty good hotel. Good dining facilities and the breakfast is pretty good. Room a little small but…read moreplace has nice character and some charm to it. One downside is they seemed to run low on hot water two days I was there. It was tepid. Good location in Marylebone. Good restaurants and pubs nearby.