I stayed here one night and enjoyed my stay. The room was clean and well kept. The staff was friendly. There was a filtered tank in the gym that I used to fill up my water bottle! I slept so good and through the entire night which is very rare for me. The room was very close to the elevator but I didn't hear much noise. Throughout my stay. Also located in a great spot next to a Waffle House and across the street from the mall. You could walk to both! My only complaints are the room didn't have a laundry bag in it and the trash can outside was very full. The parking lot was also so full to the point there was almost no where to park. I recommend removing a few of the diamond elite parking spots as only 1 out of many were being used. read more

Very nice employees from front desk to kitchen. Terrific breakfast clean room fresh coffee. Near by to grocery stores Cabela's and of course the coliseum. read more

I wouldn't stay here again. My room was clean but the walls are paper thin. I got no sleep. The room to my left had children who woke up very early and the one to my right had two adults who were talking very loud. The room wasn't bad for the price I paid for and the gym was okay. The staff was very courteous and it was about a 10 min walk to the convention center. There is a Waffle House within walking distance. There are other hotels near by at the same rate. None of my other coworkers had any complains at the Hyatt. I only stayed here because I was a IHG Platinum member. Never again. read more

So the only reason I'm giving it a 5 star is because Ms. Adrienne stood out and most of the staff provided great customer service for the duration of our stay. There was only one person that didn't have the same type of attitude but maybe that individual was having a bad day. Thank you everyone for accommodating all of our requests and fixing any of the issues we may have had read more

We were in the area for a concert and decided to just stay overnight since it was late and we were tired. This location was close and rooms were available so we booked it. Check in was easy. The two ladies at the front desk were super nice and made us feel welcomed. I saw in a previous review that the hallway smelled nice and I agree! There was a very noticeable sweet smelled when we got off the elevator. This made up for the room numbers oddly being out of place. That was odd, but nbd, we found it. The room was nicely decorated and tidy. It did feel a little crowded with furniture, but again, not a big deal. Now, for the absence of 2 stars on this review. The bed was hard and the shower was meh. Those are big things for me. If you like harder beds you'll love this one, but it gave me a back ache. The shower was ok, but I had to use the soap pump like a hundred times to get some good suds. Not something you want to do with a backache. Plus there was this thing on the ceiling...it looked as if there was a hole or water damage and someone slapped a big large pizza size glob of puddy up there..and then crossed their finger that no one would look up to see how crappy it looked. It's not a huge deal, but it doesn't help either. We didn't eat the breakfast so can't comment on that. I called the hotel about this $15 charge that showed up on my account. I was told it was for incidentals and should go back into the account shortly. It's still pending like 5 days later, so I'll just keep an eye on it. This hotel was at a good price point and close to the Coliseum, but if I were to stay in the area again I'll probably try a different spot. read more

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Stayed for 2 nights too many!!! This place is absolutely garbage!! Pulled back the comforter pubes everywhere!! Tiles broke in the shower!!! Toilet paper in the vents!! Condoms everywhere!!! Splatters everywhere!! Elevators covered in paper!! Very stinky!! Mold everywhere!!! My bestie Kesha rolled over and There was a penis grease slap on the wallI!! stayed in February and they still had a Christmas tree up!! All around just a very disgusting place. You will never see me in a holiday inn again! DoNotStayHere!! read more

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Don't do it. Old and dirty. Curly you know where hairs left on the bathroom floor. Bottom of tub was black and mold under the soap holder. Door handle was broken so couldn't close bathroom door all the way. Toilet handle was also broken so had to lift back of tank to flush. Mold on the lampshade by the bed, which didn't even work. Carpet was torn up and baseboard falling off. Elevator broke so fire alarm went off at 6 am. Had to exit building until fire department came to turn it off. Wasn't even going to attempt to use the pool with cloudy water. Staff was friendly though. ‍ read more

Holiday Inn Express Hampton - Coliseum Central - Hotels Near Me - Hampton, Virginia

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I have stayed 2 weekends for basketball games. They have COVID-19 guidelines, but still a hot breakfast. The staff serves it to you. The location is perfect because it's right across from the outdoor mall with shopping and lots of food places within arms reach. Walmart, Kroger's, and Target are a rocks throw from the location. read more

Late review March 29-30 First time staying here. I got the top floor in an attempt to avoid noises. Unfortunately, the hotel was full and I could hear every conversation that went on outside my room and that was in addition to all the children running the hallways. Furnishings were nice but that's about it. Breakfast was ok. The staff was friendly. They had a wine bottle opener since I didn't bring mine from home. read more

Hotel and staff are great but my car and several others windows got smashed and cars broken into nothing against the hotel and their staff members they can't control crime in the parking lot security should be hired due to the fact that I don't think this is the 1st weekend this has happened read more

Holiday Inn Express Hampton - Coliseum Central - Broken window - Hotels Near Me - Hampton, Virginia

OMG!!!!! I'm traveling with an IHG Diamond, a very disgruntled Diamond. No bonus choices No upgrade No welcome amenities No ice on the 6th floor 1 working elevator shared with the construction team No welcoming personality at check in ...and the number of points he lost for this experience "ARE THEY SERIOUS?" read more

@HIExpress @HolidayInn @priceline Priceline and Holiday Inn let me down big time this weekend (5/5-8) after my arm was "eaten" in the Holiday Inn Express Hampton, VA, location. Never again. No refunds, and I had to change rooms at 1 a.m. See graphic images at https://youtu.be/0G4s3Jx36m4. read more

Stayed here on the customers dime. Pretty good Holiday Inn; in fact, maybe the best Holiday Inn I've stayed at. (Full disclosure; when I see that I've been booked at the HI, my smile quickly turns to a frown; I'm no fan). I had no complaints about this location, however. Update, 5/520; I hardly remember staying here, but I have this unfinished draft from 3(?) years ago, so I will post it for posterity's sake. read more

The staff were very friendly and the rooms look very nice. The soap bottles in the bathroom were a pain so if you didn't bring your own soap, you had a more difficult shower. Also, the setup of the shower was very weird. In order to turn the shower head on, you had to quite literally pull the bottom of the faucet out. There was no hand soap in the bathroom as well. The breakfast was sub par. Everything was cold and hard. In fact, we even tried eating some cups of yogurt to find out they were extremely out of date. read more

Stayed one night glad it was not more. Check in starts at 3 I arrived at 6. Bathroom was not cleaned , when the technician came to clean he asked if we had just checked In with disbelief, air conditioner stopped working around 11 :00 p.m. there was no one to service it. The room was stuffy because of no air finally dozed off at 4:00 a.m. checked out at 8:00 a.m. not well rested. But the breakfast was pretty good. read more

My 2 night stay was booked by my company for a work event. The hotel is clean and smells amazing in the hallway. The room was perfect when I arrived. I have a fridge, coffee maker and a microwave. The room is a comfortable size for 2 nights sleep. Everything in working condition. The woman at the front desk was sooooo friendly and helpful when I arrived. Would definitely come back when down in this area again. read more

Holiday Inn Express Hampton - Coliseum Central - Hotels Near Me - Hampton, Virginia

Front desk staff very nice and courteous. The room I had needed a little more attention from housekeeping. A plenty of pubic hairs behind the bathroom door and lots of dirt and dust in the corners. The carpet needed to be vacuumed. The bed was comfortable. The couch needed tossed out and be replaced. The television stand looked like an animal had been chewing on the corner. I think my two rating may been too generous. Overall the place looked as if it needed some remodeling. read more

Wonderful, easy check-in, Michelle at the Front Desk was so polite and helpful. Room is clean, bed is comfortable, gym is adequate for a travel-workout... this is one of the best Holiday Inn Express locations I've visited. Will definitely visit again! read more

I'm updating from my room, if that tells you anything. They are fantastic. The rest of our family stayed at the Embassy Suites, and they all came here to hang out. Look, my family is big and crazy, and management allowed us to use the meeting room free of charge. We had a small issue with our room and they went well above and beyond to fix the issue. The breakfast is also the best hotel breakfast I've ever had. The place is immaculate, the staff is cheerful, attentive, and funny, and the stay was perfect. Thank y'all so much! read more

We stayed here for the annual Basslights weekend at Hampton Coliseum. It is about a ten minute walk and is along the strip with other hotels so we ran in to fellow bassheads all the time. We didn't feel too removed from the happenings. That being said, they keep this hotel quiet. No loud parties here. If you want to party, embassy suites, days inn, and red roof are your best bets. Customer service was great and we never felt uncomfortable walking back in and out at all hours (quietly) inebriated. They know how basslights is! I only made it to breakfast once and it was alright. They have a good variety of hot foods but I'll say that I've had better from other Holiday Inn Expresses. The beds were so comfortable. Lots of pillows. Everything was clean and our air unit worked fine. We enjoyed our room. There are plenty of food locations nearby and a huge shopping area. Forgot to pack? No problem. Access to this place is a little annoying because you cannot turn left in to the property. You have to go down a ways to a light, where you can't make a U turn, then turn around in a random parking lot and come back. Minor complaint in the end though. read more

Stayed for two nights with two double beds, the room was clean and was perfect for our group of four. The room had included a fridge with a freezer and a microwave which was very nice. All the staff I had encountered were very sweet and addressed our needs with a smile. The breakfast was nice and had a few options, the woman who prepared the food was hilarious and personable. Overall I would definitely stay at this holiday inn for any future visits to Hampton. Affordable and clean! read more

This hotel was clearly renovated fairly recently - everything inside is new and fresh-looking, and the furniture is certainly a step up from your average Holiday Inn Express. I think the bellman said that it used to be a Comfort Inn and then Holiday Inn took over. Staff were friendly, parking was easy and convenient, and the hotel is located right by the interstate so it's a perfect place to stop off for some rest before hitting the road the next day. The Waffle House right next door was definitely a plus, but also negated the usefulness of the free breakfast at the hotel in the morning. My only complaints were that the walls here were paper-thin (I could hear the entire conversations of the people staying in the next room over) and the heater rattled like crazy for the first 10-15 minutes it started back up each time. I'm sure if I had complained they would have switched me to another room, but by the time I had settled it was already 1:00am and did not feel like switching rooms. I should also point out that the pictures posted are NOT of the hotel at this address. read more

Great location in between Williamsburg and the beach. If you just need a spot to stay and don't care about any of the cons this place is for you. It is clean, heated pool, microwave, fridge and and easy drive to both locations. it is situated right across the street from a new outdoor shopping center. Breakfast is also a plus if you are looking to save some money. Pancakes, coffee cinnamon buns ect. Customer service was also above par. The cons: the road it is on is busy. A lot of cars going by at all hours and the occasional kid thinking he wants to drag race. It is also difficult to get in and out of this place because the road is so busy. Bad enough you can hear the cars going by but you also have the sound of water coming down the walls from the other rooms and the ac/heating unit making all kinds of noises thoughout the night. Not the normal hum you'd expect. Vending machines didn't work on the fourth floor you might have to check the other floors. I would stay here again but it wouldn't be my first choice. read more

Booked a suite for a 3 night stay and was very happy with the accommodations. King bed was very comfy and the large fridge was useful. The hotel was very clean and fresh smelling. The only drawback was the sofa bed. . It was not very comfortable to sit in (did not open). Otherwise I was very happy. read more

Beautifully decorated hotel! Quite peaceful nights sleep. Good breakfast. The staff is wonderful and helpful. My only real issue is the elevators are terrifying and will swallow you whole. Other than that I wish there were more vending machines on the second floor. A trash can near the vending machine would be helpful, as I usually don't have my room serviced every day. read more

Holiday Inn Express Hampton - Coliseum Central - Bathroom - Hotels Near Me - Hampton, Virginia

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I come here once a month to visit my family in Virginia and each time I am beyond satisfied with the customer service. I'm from New York, so just the standard "Good morning, how are you?" (Sadly) seems foreign to me. But all of the staff takes the time to make sure everyone is comfortable and enjoying their stay. The free breakfast is suprisingly delicious and they have a wide selection. I have no complaints, and each time I come I am glad I choose to come again. *Also, they have a pool, gym, and are a few minutes from a mall and restaurants.* read more

It was very comfortable and clean. The staff, especially Linda in housekeeping, are very friendly. I will stay here again!! Hope the next guest enjoyed all of the bottled water I left in the frig. Couldn't finish it or take it with me. read more

The hotel is very quiet and the staff if really friendly. I walked down to see if they had a vending machine for a snack and one of the reps that was on her way out for the day offered me some snacks. Great location for nearby food and not far from the Air Force Base. read more

Since getting the IGH credit card and becoming a Ihg rewards member I've been greeted as a platinum elite member and had my butt kissed a little, but not here. Don't get me wrong the girl at the desk was super friendly and really nice but the hole ihg butt kiss thing was out the window. No butt kissing from any of the staff here. As we came back and forth from the entrance during the day new people were at the desk and not even a how are you today. Don't get me wrong I'm not looking to get my butt kissed but I'm so used to employees at Holiday Inn Express being overly attentive and nice so the lack of attention was uncommon for this chain of hotels. I didn't give 2 stars because of the staff I gave 2 stars because this is the hotel a million bad smells. There is no ventilation near the elevators so it's musty and hot. Funky smells in elevators is not cool. I was in room 203 and the room has stained carpet and a tub that could use a deep cleaning. I'm saying that the room was super dirty but it has been a while since a deep cleaning or update. In summary Funky smells in the elevator areas and needs updated or deep cleaned in the rooms. read more

Holiday Inn Express Hampton - Coliseum Central - Room 203 bathroom - Hotels Near Me - Hampton, Virginia

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I've stayed in a few Holiday Inn Express hotels throughout my travels and all of them have been decent, clean hotels. This one was the exception. The staff was downright incompetent, the room was not clean, the free breakfast is not on par with other hotels, and the hotel is far from quiet. In fact, if you value sleep, this is not the hotel for you. Add in a completely convoluted front entrance and it makes for an incredibly unpleasant experience. If you're going to be in Hampton for a night there are much better options a stone's throw away. read more

Very friendly and attentive staff. Pool and workout room are clean and well maintained. Lots of food choices/ options in the immediate area.

After spending two nights," I was impressed". Cinnamon rolls at breakfast were excellent..Hotel room was clean and everything was working. I asked for a crib, and they had it waiting in the room with baby sheets and blanket..Swimming pool was a little small but we didn't use it..WI-Fi reception covered the entire hotel grounds. Smoking free so you don't have that horrible smoke smell..With this hotel you get what you pay for. read more

Pool is very very small when we first checked in the hallway on top floor was extremely hot and humid I believe the A/c was out by morning it was working. The wifi is extremely slow I mean less than 1mbps at 2230hrs. At that speed you couldn't visit any website. The rooms are modern with real hdtv not a flat screen with standard definition. Parking was good no issues finding a spot. The road is extremely busy you need a lot of horsepower to pull out of parking lot onto main rd during the day and to pull in you need good breaks because it's right off an exit ramp. But my biggest issue was wifi I needed to check emails and fill out forms that took 3 minutes or more to download. My wife and advised me to add the slow elevators. From top floor you can walk to the main floor faster than the elevator can get there and take you down. read more

Love this place! We have stayed in this hotel a few times for travel basketball. the location is great and the hotel is always clean. The staff is accommodating and they offer a free breakfast which is good for the kids. Rooms are very clean and everyone is polite. Just a wonderful place to stay and I would highly recommend this place if you are unsure of where to stay in VA and this is within your choices. I cannot say enough about this hotel. read more

My husband and I just recently stayed at this Holiday Inn during the time of William and Mary's graduation. The hotel was extremely busy and was book for the night. We stayed in building 6, the shower was very dirty and it looked as though there had been a bad leak from the ceiling. The fan in the bathroom didn't work and toilet was constantly running. Our "Private" lock didn't work so we called down to the front desk to ask them to put up a sign on the door. The sign was on the door the next morning but that didn't seem to bother the cleaning people because at around 9am they actually attempted to get into our room (thankfully, the deadbolt was on the door). I heard them say, "Oh, their sleeping too" and then they closed the door. This is a horrible hotel, not only was it dirty, but I didn't feel safe while I stayed there. I would not recommend this hotel to anyone; in fact I would suggest you stay far away from it. read more

This has to be the most friendly hotel I've been to in a long time. Every person unfailingly greeted me whenever we crossed paths. Breakfast was as you expect. Rooms were clean and neat each day. Staff were helpful at the desk. A good stay. Thanks! read more

I am now a Holiday Inn Express customer for life. Greeted with a smile and a conversation every time I passed a hotel employee. Hot breakfast that was delicious, coffee all day (which is a big plus in my book) even the housekeeper I passed went above and beyond to get me a couple needy things I asked for. Rooms were very clean, comfy beds, and I love all the different pillows they have for you to choose from. We travel a lot and now wherever we go, I will look for the Holiday Inn Express read more

I don't know where to start on how wonderful my stay here so far has been. I checked in on a Saturday during a big concert at the coliseum. Even though they were busy, the staff understood my circumstances and were great. Got to my room and it was clean and fresh. I have not heard any other guests in the halls. I see them at breakfast and the parking lot is full, but the noise level is nothing and I am thankful for that. The in room Keurig is great. I get downstairs to breakfast and am always greeted with a good morning. Food is good and hot. Came back one day and the manager said welcome home. It had been a long day with my kids as my daughter-in-Law was in labor and I was back to get a few hours sleep. The people here are beyond great. Emma the lady who cleans my room always smiles and chats and was so sweet to my grandson when I had to make a quick trip to my room. I have two more weeks here and I will miss everyone when I return to CO. The staff cares about you and they treat you like family. It shows that they like their jobs. When I return for visits, I'll definitely stay here again and again. Thank you so much for taking care of me. read more