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    Best Western Hampton Coliseum Inn

    2.7 (26 reviews)
    ModerateHotels
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    Double bed room
    NIkki S.

    When in the hampton area we generally stay at the Hampton Inn, thought we'd try this Best Western on this stay. Hotel is modernly updated, clean (for the most part). Front desk staff was very friendly and manager also stepped out to say hello. Breakfast staff was great, very talkative and attentive. Hot eggs, sausage, waffles, yogurts, fruits, cereal, etc..on the buffet area. Carpet in hallways was bumpy I literally almost tripped several times on floor 3. It really should be restretched for safety sake. Outside parking lot could have been cleaned up, while not overly littered, there were quite a few litter pieces including ketchup packs laying around. I appreciate fresh duvet covers on beds. My pillow case was stained, see photo. Room was clean with exception of dust accumulating in/on the refrigerator area. Our toilet wasn't flushing, but hubby fixed it by turning the ball locking thingy. Two different area for tissues in bathroom, they decided to use the wall mount one instead of the one below counter. The counter top - sink is really low. Counter top is Literally right at my va ja jay area, and I'm normal 5'6" in height. I really wish there was outside seating. I'd rather sit outside reading soaking up some sun during down time, instead of watching whatever hubby has on TV. Pool wasn't open for the season, but a few chairs in the area would be appreciated. Overall not bad for the price. Within walking distance to shopping centers.

    The cheap vinyl molding is not attached to wall

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    9 years ago

    Saw 5 roaches and several ants within the first 2 minutes in the room. Got a refund and left!

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    Embassy Suites by Hilton Hampton Convention Center - Guest room

    Embassy Suites by Hilton Hampton Convention Center

    (157 reviews)

    $$$

    We are Diamond members with Hilton. I checked in the night before we arrived and selected the…read moreroom. When we arrived, our room was unavailable because the people did not leave. When I have tried to extend at other Hilton locations, I was not allowed to stay in the room unless it was available. So apparently this rule is not applied equally. They did get us a room on my requested floor after speaking with the manager and we had to wait for it to be cleaned. That night we went to the bar for a beverage. The bartender was most unpleasant with a frown on her face the whole time. My old-fashioned was subpar. The next morning when we got up and was going to fix coffee in the room. We discovered there was only tea and hot chocolate for the Keurig maker in the room. One of the lightbulbs was out in the shower. The ironing board was old would fall down if someone was not holding it. When we checked in, we requested a late checkout time yet at 11 o'clock on the day of checkout we had a housekeeping person knock on the door and we had to tell them we had a late checkout.

    Check-in experience was a nightmare. Came around 4:15 pm and saw a long line. Got to the front desk…read moreand was told to wait b/c my room was not ready. Did not get my room until an hour and a half later. Saw many others who were still waiting for their rooms despite arriving after 4pm. The hotel needs to do a much better job in getting the rooms ready for their guests. Some of us drive from long distances and want a place to rest as soon as possible.

    Sonesta Simply Suites Hampton Coliseum - Two Bedroom Suite - Two Queens

    Sonesta Simply Suites Hampton Coliseum

    (23 reviews)

    $

    My husband and I stayed at the Sonesta for about a week while visiting the VA beaches. Our check-in…read morewas less than smooth as we arrived at 2:30p on Saturday and when attempting to check in early as I'm 5 months pregnant and wanted to rest a bit, I was met with contempt and a reaction of "the rooms aren't ready, check back in within an hour." The front desk assistant was less than helpful and uninterested in my current state and there was no sense of urgency in assisting. We left and returned at 4p for check in and were met with a long line of customers attempting the check in, but rooms still weren't ready and the front desk staff couldn't be bothered to try and accommodate. A customer and a member of staff began quarreling over the lack of respect the staff was showing and the manager had to get involved. We then checked in and were placed at the top floor as the manager wanted to accommodate my pregnancy and rest with less noise and traffic, which I greatly appreciated. The room was sufficient in providing a kitchenette area, a desk, drawers, closet, and a comfy bed. The bathroom had no ventilation, making showering a very humid and gross. I did appreciate the cleaning staff as they were all friendly and quick to assist with anything needed. Also, the laundry and dryer services are featured as a commodity of your stay, so that was also nice to expedite laundry. There was a beautiful lake in the back of the hotel and a little duck family that was terribly friendly and cute. I appreciate the hotel looks after the ducks by leaving out food and water for the animals. Overall, I didn't appreciate the customer service staff as they were always lackluster in assistance and respect. The cleaning staff was great, but I'm unsure if my husband and I will stay there again.

    My family and I who recently moved across the country, stayed in this hotel for an extended period…read moreof time since it is one of the few that accept pets. The rates for this hotel would lead you to think the accommodations would match but that is false. We stayed at this location for three weeks and cut our visit short due to glaring issues. Specially, mold in the HVAC located in the room from a dirty filter that clearly hadn't been serviced in quite some time. When brought to the staffs attention, they stated after each visit, the filters are serviced. However, they couldn't deny the truth once confronted with the filter. This situation landed our toddler in the hospital since the mold in the air inflamed his respiratory system. The other issues we had are: Room Service ONLY ONCE a week- When paying $100 a night for an extended stay, this is unacceptable. They are already charging a pet fee and the cleaning they offer is subpar. We requested to borrow a mop and vacuum to do it ourselves since they don't offer ones in the rooms. The vacuum didn't work which questions what type of cleaning they actually do. We brought this up a copious amount of times and it was left unresolved by the management. Room accommodations are subpar- For the $100 rate, you get a studio and no where for an infant or toddler to sleep. On a positive note, the staff was friendly for the most part. The laundry room was spacious which is much needed. Overall, a poor experience at this hotel and would not recommend to any families looking at this location as an extended stay.

    Courtyard by Marriott Hampton Coliseum Central

    Courtyard by Marriott Hampton Coliseum Central

    (53 reviews)

    $$

    This was the NASTIEST hotel I've ever stepped foot in...and we stayed in a days inn during high…read moreschool beach week! Mattresses didn't have protective covers and there was excessive obvious staining. Floors were filthy, towels were dirty, bugs, etc. I moved our staff at 10:30 at night to a different hotel because I refused to sleep in the bed. Pics are a compilation of our 4 different rooms.

    The courtyard was the only nice part of this hotel. The ice machines didn't work. The carpet on the…read morefirst floor was dirty, torn, buckled and spelled sour. The tv was in an awkward position in the room as well as the toilet behind the door which was weird. The room had a nice balcony facing the courtyard yard but house keeping does clean it between occupants so all the leaves dropping on it are constantly tracked into the room. The sofa felt like sitting on a brick. The coffee was tasted horrible and the room didn't have a microwave. There was no microwave in the hotel at all. Finally there was four different taxes levied on both days: State sales tax $10.74, City Occupancy Tax $14.32, Sales Tax Other Room Tax $2.00 and Transient Occ Tax $1.79 added to the room charge of $179.00. Wow! You have to pay occupancy taxes for a building built to occupancy people! The system is messed up! Update: The hotel charged my credit card $20 a day for their canteen without telling me it also was not put the receipt. When I call customer service she said the amount would be credited back in 3-5 days. I told her that fee was not disclosed to me verbally or in writing and I considered it unauthorized and unacceptable. I'm making a complaint to corporate Marriott. Marriott hotels are not recommended!

    Best Western Hampton Coliseum Inn - hotels - Updated May 2026

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