Hotel was okay for the price. Can definitely tell it is an older hotel from the rooms. Staff was…read morefriendly. The worst part was the room would not go below 70° regardless of how low the thermostat was. Room seemed clean enough. Ordered room service but there wasn't much for options and isn't served all day.

Yes, this is an older property. Yes, the room decor is a bit dated, but the room is clean, there…read moreare no odors, climate control is effective and the bed is very comfortable. We had to extend our stay twice due to the snow storm, and the staff has been very kind and accommodating--many were stuck here with us and still maintained exceptionally good service. We ate in both restaurants (Newarker is breakfast only and Amelia's is lunch and dinner. The food has been reliably very good. We enjoyed hummus, French onion soup, pear quinoa salad, pork chop entree, steakhouse burger, cacio e Pepe pasta, and a slice of NY cheesecake over the past several days. Breakfast buffet is well-maintained if expensive. There are GF and vegan options at Amelia's.

We had a great experience at the Marriott Newark! Very simple but great business oriented hotel!…read moreReally nice restaurant downstairs with an AMAZING omelette!! We got the Corner 2 Double Bed room which was very nice and clean but unfortunately did not have a corner window/Layout! We where in the center of the hallway! But it's alright! Bathroom was also very nice, bright lit mirror, nice water pressure as well. The only thing is that there was no Tempered glass shower, that's becoming the standard in modern hotels. A great thing though was the airport shuttle. It was super quick and efficient! I highly recommend for a great stay at Newark airport!

I stayed here for over a week as part of a Convention. While the lobby and conference areas are…read morelovely, the rooms were small, and my hanging space was about 3 inches wide. I did have a refrigerator in my room, but a friend had to request one. While I was here, I reported standing water in the tub while in use twice. While the engineers were called, I gave up after the 3 time with standing water (so much eww). I also had the space above the tub start leaking - they fixed it the very next day, and removed $50 that night for my trouble (I declined to move, as I was there for a week, and had a lot of stuff.) No adjustments were made for the standing water. There were a few very lovely people staffing the hotel, including the shuttle drivers (5 stars there!) but also a few that were less lovely. When we went down to breakfast the first time (no free breakfast here), although the sign said to "please seat yourself," when our group attempted to do so, we were stopped, sent back to the front, only to be sat 7 minutes later at the exact table we tried to sit at. It was an experience for sure, but one I'm not eager to repeat.

This hotel is not planned out like other Embassy Suites with the large open central area and rooms…read morearound it. It is conveniently placed near the airport and the mall. Unfortunately, if the flight gets in late, there are not many food options in the surrounding area (none that are open late). We stay here often because it is a good location for all the places we have to go to in New York and New Jersey. The airport shuttle makes catching a train into NYC really easy. The only issues I had with it was that the parking lot was always full and spaces so difficult to find that people were leaving their cars anywhere they could find a spot behind the arm. It does not make the daily cost of parking worth it if there is always that fear of there not being any spaces available. The other issue is that every single plane from EWR can be heard in the room. We've been in hotels in flight paths where you wouldn't know there was a aeroplane overhead unless you happen to look out the window and see one taking off or landing.

On our way to New York, we were looking for a place to stay for a couple of nights and ended up…read morechoosing Embassy Suites near Newark Airport. Having stayed at Embassy Suites several times before, the overall experience--rooms, breakfast, and amenities--was as expected: solid and reliable. What really stood out during this stay, however, was the service. Alejandro and Grant were both excellent--friendly, attentive, and genuinely service-minded. Alejandro in particular went above and beyond to make sure our stay was as comfortable as possible, which made a real difference. The hotel itself is still in good shape, with well-maintained interiors and comfortable room furnishings. The location is also a big advantage. While it's close to the airport, there's also a large outlet mall nearby, along with an arcade, bowling alley, and several dining options--great for both adults and kids. One of the biggest benefits compared to staying in Manhattan is avoiding the hassle of traffic and expensive parking. From the hotel, it's about a 20-25 minute drive to the Holland Tunnel, making access to the city surprisingly easy. A nice bonus was the evening reception--snacks and drinks served by a very kind and attentive bartender and staff, which added to the overall positive experience. The only downside during our stay was that the pool was closed, which was a bit disappointing as it would have helped burn off some of the kids' energy. That said, it's a minor drawback compared to everything else the hotel offers. Overall, a very convenient and comfortable stay with excellent service. I would definitely consider staying here again.

Sheraton 4 points @ Newark Airport far exceeded my expectations. In the New York metro - price is…read moreNO indication of a good hotel room, but I was very impressed. Being that it's located right on US-9, the hotel is a little hard to get to, but once you get inside, you'll forget about that illegal U-turn you pulled when you saw the hotel. Parking will run you a pretty penny, and it can be difficult to come and go as you please also. The hotel itself though is very nice. Clean, nicely decorated. I was very impressed with my room. The bed was beautiful - I didn't want to pull the sheets down! Wireless internet of course... And bottled Poland Spring with a sign in front reading "Drink it! The water's free." Room service was decent, although the portions were a little small. They were prompt and nice. :) Overall a great stay. Next time I have a morning flight out of EWR, I'll definitely be staying at Sheraton 4 Points again!

Stayed at this Hampton Inn expecting the usual Hilton standard, but this was one of the worst…read moreexperiences I've had in over 600 stays. I was denied extra pillows despite explaining it was due to a medical need (something I've never been denied at any Hilton property before). The room's AC unit was extremely loud, constantly turning on and off throughout the night, making it nearly impossible to sleep. When I called the front desk, I was told they were at capacity and there was no one available to address it. The most concerning issue was the airport shuttle. It was overbooked by the hotel, and I was actually asked to let another guest sit in my lap during transport. That's not just uncomfortable--it's unsafe and completely unacceptable. When I contacted the hotel manager afterward to request a refund under Hampton's satisfaction guarantee, I was dismissed, told to "get over it," and the call was ended. I've stayed at Hampton Inns for years and have always had good experiences, which made this especially disappointing. Issues can happen anywhere, but the lack of resolution and professionalism here was the bigger problem.

Pros: The hotel itself is pretty good. My first time using digital key and I loved it. The hotel…read moreroom was clean and had a good floor plan. I loved that I could slide a barn door to close in the bedroom if needed. My room was close to elevator and the clean supply room so I was a little worried about outside noise. Although I only stayed over on a Monday night even without ever closing the bedroom door it was very quiet. I had a small issue with somehow dropping my phone down into the ice machine (horror) but maintenance was very responsive and quickly got it back for me. Housekeeping was very friendly. Front desk was ok, although I feel like they could have anticipated or understood my question better when I asked about hotel shuttle. They have a sign stating where the shuttle picks up. I asked about it but they just said that it was coreect, so then I made an an attempt to find the location on the sign. When I got back to the elevator and realized it didnt go down or anywhere that might be a level cars would park or etc. I went back and asked where to find the location. They said it was where the shuttle picked up at the airport. Then is said where does it pick up here. They asked when did I need it. I said now. They said ok they would add me to a list. So #1. Why would someone checking out of the hotel need to know where the airport shuttle picks up passengers at the airport. And even if that is useful information, shouldn't it also inform where or what is needed in order to get picked up at hotel. Specifically this would seem important if the check in line was long. #2 He never answered my question about where the shuttle picks up at hotel. Once i realized the shuttle sign was useless, I assumed it picked up outside the doors and it did but this entire exchange made me feel like I was an inconvenience rather than a customer. Cons: breakfast had no flavor. I'm not expecting a lot from a free breakfast but usually the flavorless eggs have cheese or something you can add to the top to give it a little something. The vanilla pancake topped with whip cream and strawberries was ok but again very little flavor. Plus not something I could eat had I been on a hurry or had an early flight out. Other Hampton breakfasts do a little better job. Maybe Monday's are just not busy enough to warrant more.

Not a bad hotel. Decent breakfast and customer service. The rooms are what you'd expect from a…read moreHampton inn and it's close to major highways. The only issue I had was at the bar restaurant was never opened when they said they would be and multiple people waited every night for food including me. It had a relatively decent gym for a gym hotel which was rather nice in place of a pool. Other than that I'd stay here again but not plan on eating at the hotel bar as it's not dependable.

Before I begin let me start off by saying that this review is based solely upon my personal…read moreexperiences and my personal experiences alone, so with that being said let's begin!!!... My wife and I decided to book another room after the experience we had a a previous hotel we booked. This decision happened to be a great one because this establishment was a lot more modern than the other one. All the appliances worked and there were no broken stoppers in the sink. Major plus!. The lady at the front desk was pleasant with a sense of humor to add to it!. She had us laughing every time we left in and out of the hotel.... Her customers service was magnificent. She was professional, yet funny and entertaining!. I will recommend and return on another visit to Newark!!..

Typical New Jersey ride from airport hotel. Driver is knowledgeable and friendy. Staff at front…read moredesk friendly and efficient. Room nice, but dated. Restaraunt under construction so dining room in a conference room. Seemed weird at first but worked. Food was good, large portions.

I stayed at this hotel after arriving around 1 AM earlier this month. For my room on the 8th floor,…read morewater temperature was extremely unpredictable with major gymnastics needed to achieve between freezing cold and scalding hot. The shower pipe is exposed and jostles while water is running and slightly after turning off. Heater runs for no more than about 5 minutes before blowing out room temperature to cold air. Construction happening in lobby, so no marketplace or other typical continuous lobby services available except front desk and breakfast restaurant. I appreciate they provided 2 free water bottles, and I like that their soaps and conditioner are plant based.

This place has been a lifesaver for me during an (unplanned) extended stay. The ambiance is…read morerelaxed, with several cozy spots to enjoy your delicious coffee in the morning, including the courtyard outside or peaceful inside corners to sit and read or work. What's more, the food outdoes both the IHOP and the (awful) Ruby Tuesday nearby, as well as many of the delivery services locally available. I had the chance to try much of their menu and was impressed with most all of it. From breakfast burritos, bagels and eggs to burgers, wings, bar snacks, sandwiches and salads, you really don't need to leave the hotel for food very often. Rooms are clean, as housekeeping staff is very personable and attentive throughout every day. The Bistro, front desk and bar staff are PHENOMENAL. You cannot fake genuine care, concern and an earnest interest in making your stay as good as it can be. I enjoyed chatting with each of the men and women working behind the plexi barriers. Giving them the ability to serve you while keep themselves and coworkers safe should be recognized and appreciated. There are enhanced cleaning features throughout, for the health and comfort of each guest and staff member. Manny, behind the bar and bistro, is second to none. He is personable, kind and a great conversationalist. His cheerful attitude and brilliant smile seem infectious as the mood after a long day lightens with him there. Seek him out during your stay, he delivers perfect service, interesting conversation and a good laugh anytime. Everyone was welcoming and made my stay a wonderful experience! Overall a perfect stay. Looking forward to my return!

Clean hotel that has a shuttle to/from airport. The front desk was friendly. The bed was very…read morecomfortable and the hotel was quiet, and this allowed me to get some much needed rest. This location has a small kitchen and I didn't see a bar, so I'm not sure there is one. If you're wanting food, Door Dash is your friend. I will definitely be back.

My "non-smoking room" smelled so strongly of cigarette smoke that I had to double check the door to…read moresee if there indeed was a no smoking sign on the door. There was, but it's clearly not enforced and not cleaned up afterwards. Crawling into bed there's some plastic crap that made me feel like I was crawling into a bodybag. I wake up to find that I slept on sheets with dried blood only half-washed out (pictured, and not mine). Icing on the cake, the clock in hotel lobby was 10 minutes slow, so I almost missed my flight while trying to check out. 2* for having great hot water

The only good thing about this motel was that it was super close to the airport. Our room…read moreWasn't even ready when we got there even though we had our room key. The door was wide open and half made up for us. When I went to find a housekeeper or go to front desk, the housekeeper yelled at me saying the room was clean. Clean, yeah, but it wasn't made up. She was bringing comforters and pillow cases to put on. The comforters had cigarette burns in them. The bathroom was in bad condition. The ceiling was practically falling apart. The tiles were separating from the wall. The shower fixture wasnt attached right. If I had any indication they would give me a refund I would have asked and checked out but it was already late and it was for one night since we were leaving early the next morning.