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    Holiday Inn Express Durham

    3.6 (39 reviews)
    Open Open 24 hours

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    The only set of elevator stops working during rush hours so you'll have to carry your suitcases up/down with stairs by yourself!!!
    Jane F.

    I'd give a negative rating if I could for my stay in this horrendous place. Here are what you should expect: 1) the only set of elevator stops working during rush hours so you'll have to carry your suitcases up/down with stairs by yourself and no one will help you!! 2) no one cleans your room unless you make the same request a million times to the front desk!! 3) dirty bed with stains; cheap soaps don't wash; broken microwave; and gross carpet, etc.!! 4) consider yourself lucky if your keycard works after 5 tries!! STAY AWAY from this place at all costs! It's been the WORST experience ever!!!

    Stain on the sheets.
    Donna C.

    I chose this hotel because it had a better rating than the Holiday Inn Express near the airport. It was about $50 more as well. My daughter and I bought tickets to see the Tanya Tucker concert at the Carolina Theater and were excited until we came to this hotel. Now at 12:38 a.m. we are exhausted and are wondering do we leave and get our money back, just complain and never come back although I am.an IHG member, or simply ignore this. I can't ignore this. Whoever cleaned this room had to have known about the stains and the dark hairs unless they had bad eye si

    Room with double beds
    Mike V.

    Flew in to watch Duke basketball game and stayed one Tuesday night. Booked one double-bed room online via ichotelsgroup website for $94 night. Staff was friendly. Was told at check-in that I had reserved a room with king bed, but was quickly remedied by pleasant staff member I believe is named Gwen. Located right off the highway and easy to find. Room located on fourth (top) floor facing freeway. Did not have any problems with noise while sleeping- and I consider myself a light sleeper. Duke campus was nearby and drove through downtown to eat before the game. Property was probably on the older side as the room did not have a flat-screen tv as in other properties which was fine to me. Also bathroom had a chip near toilet paper holder and a broken tile in the shower ceiling. Hot water seemed to get hotter throughout my shower at night but that can be expected when it's near 20 degrees outside. Enjoyed the free USA Today newspaper. Took advantage of the complimentary breakfast in the morning which was served by a very friendly and professional female staff member. It's not Sunday brunch with omelettes made to order, but the eggs, biscuits and cinnamon rolls fresh out of the oven and apple juice were enough for this vegetarian to make it to the next meal. Overall a nice, comfortable stay where the friendly staff more than make up for what others may not consider 'perfect'. Definitely hope to be back for a game next year!

    Standard king room. Clean and updated.
    Tom D.

    The hotel is clean and appears to be newer or recently renovated. It is close to Duke U if you are planning a visit. The staff is extremely polite and friendly. The breakfast area seems much smaller than most Holiday Inn Expresses and I would imagine if they were busy it would be difficult to get a seat and food as the food is kind of all over each other compared to being spread out like other HIEs. My two smaller complaints would be: No vending drink machine was stocked and they were all sold out. So if you wanted a beverage your either drinking tap water or driving somewhere. There was a coffee machine in my room. But no cups. No coffee. No coffee sugar cream etc. I looked everywhere. It just was not there. For a 129 rate these were a few things that I felt were not deserving of a four star. There are a few other items but I have the feeling they know about these and just don't care.

    King bedroom

    I booked this hotel for a one night stay for a quick stop in Durham. The price was reasonable and I figured since I was only staying for one night, I would keep my expectations fairly low. When checking in, the lobby and dining area was less than remarkable. However, the staff at the front desk and throughout the hotel were very welcoming and hospitable - perhaps this was more of a function of Durham, but regardless, it was definitely noted and much appreciated from a tired traveler. The room itself was spacious with the king bed, a small couch, tv stand, and desk area with lamp. The bathroom in particular had a good deal of counter space. While our stay was short, it was enjoyable. People were pleasant, bed was comfortable, and the room was nice and clean. Would totally stay in this hotel again.

    rm 421 bathroom

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    14 years ago

    Great stay. Flat screen Tv's, clean, newer.

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    14 years ago

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    14 years ago

    Beware of Holiday Inn policies when you book online. The best rates are non-refundable and it is easy to miss the fine print.

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    9 years ago

    great rates, courteous staff, and a decent breakfast. we enjoyed our stay and would recommend it to others.

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    I suppose we could have complained or asked for another room, but why bother.

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    The Boiler Room

    The Boiler Room

    (9 reviews)

    The Boiler Room has its own YELP page?! Well, it's definitely getting all my LOVE. I stop by The…read moreBoiler Room {i.e. the atrium of Full Frame Theater} whenever I'm visiting American Tobacco Campus, and believe me, one look inside, and you'd understand why. If your type is big, strong and handsome [BUILDINGS!], Full Frame Theater's Boiler Room has YOUR name all over it (him? her?). This incredible space welcomes guests entering Full Frame Theater, as well as sometimes its neighbor, The Power Plant Gallery. It's a VERY unique event venue flanked by mammoth coal-fired boilers that were used in the original building. You can admire the elevator shaft to the right of the front door, or envision the unseen inside (but very visible outside) base of the Lucky Strike smokestack which The Boiler Room "horeshoes" around. Enormous windows, concrete floors and brick walls give this space the perfect impression for any event [can I plan my next birthday party here?!] No space has ever scream contemporary meets historic so clearly! Plus, doors are open 9am-midnight, SEVEN days a week, so there truly is no reason to miss this drool-worthy space. Secret tip: it's air-conditioned and they've got tall-topped tables and chairs inside along the massive windows. This would be the perfect get-away from the office or {indoor} picnic lunch spot.

    The Boiler Room is a great space for events! My organization had an evening reception for 200…read morethere. The team provided excellent customer service prior to the event, answering all our questions and working with us and our caterers to make sure the event went well. During the event, staff were on site to troubleshoot and further assist. I would highly recommend checking this space out for your next event!

    Belt Line Station - A great venue! Great food! Tons of fun!

    Belt Line Station

    (2 reviews)

    Wow - Nice. This venue occupies an old rail station along the Historic N&W Belt Line Freight Depot…read more- adjacent to the Cotton Room in Durham. If you'd been there before, you could see what a labor of love has been made to get this venue into shape for weddings, celebrations, and all sorts of et cetera. Wrought iron railings with planters define the edge of the platform. The raw brick has been brought back to 'life.' The lighting is suited to whatever mood is desired. The ceiling fans moderate the temperature at all times (except for the hour or so in the late afternoon that the sun bathes the station). Rest rooms are ample. Standing tables and tables for sitting abound. There's space for a band, as well as roving minstrels and musicians. There's a nice bar at the far end... The proprietors also run The Cotton Room (upstairs) which deserves a review of its own. But as a stand - alone venue, Belt Line Station is a beautifully restored space that oozes with romance. Thank goodness someone saw fit to renovate the space instead of tearing it down and building new... you just can't buy this kind of charm!

    The absolute worst customer service. Getting a return email or call from this group is next to…read moreimpossible once you put your deposit down. For someone that has been in the business for over 20 years the lady that runs this place is clueless. Luckily the place is beautiful and my wife is an excellent planner. I would NOT recommend this venue to anyone. - 5 Emails and over 2 months before we received an accurate proposal. - We were told multiple times they were busy and didnt have time to return our emails or voicemails. And this excuse was after we called back each time a minimum of 7 days later. We NEVER received a return call or email from them. We always had to catch them when they actually answered the phone. - Direction from the planner was non existent. - I will say the food was excellent. - At the end of the night they loaded up a cart from both the grooms and bride suites with purses, clothes, all belongings and wheeled it out to the parking lot and unloaded it on my mother-in-law. 0 professionalism, 0 customer service, 0 accountability. Look elsewhere, unless you enjoy being ignored and stressed out.

    Pine & Poplar

    Pine & Poplar

    (5 reviews)

    We are all entitled to our own opinions, right? Well here's mine:…read more Parking: 3 Location: 5 Decor/ambiance: 5 Service: 5 This place is really neat. If your looking for a nice clean event space in Durham downtown, check them out. I attended an event through yelp here and had a blast. It was clean, tidy and super stocked with amazing wines. The event was great. It's always a pleasure to meet up with old yelp friends and meet new yelp friends! During this event I noticed they had so many amazing drinks to pull from. The bartender and staff working were super cool. There was live music as well as vendors from around the triangle. Shout out to the guitarist who was jamming to all of the latest tunes. Parking was a struggle so we ended up at a meter which wasn't that far of a walk. There is a parking garage directly across the street so you may want to check that out if you experience parking struggles. The ambiance and decor was great for the facility. The shelves were stocked and super neat. 5stars!

    This is a great event space! Yelp has their Autumn party here and it was a great event. So many…read moreTriangle Yelpers in one area! I loved seeing the local business. My favorite was City BBQ! From the moment we walked up we were treated by security and friendly community managers. A chalk portrait dedicated to the autumn season was being constructed and once you walked inside the venue, you were greeted by a huge selection of wine and cool ambiance. The local music was great! I loved the cool, acoustic guitar playing in the lounge space. We received tons of yelp goodies! These goodies were perfect for the upcoming storm we have. This was a great event highlighting local restaurants and catering businesses and flight breweries. I hope to see one like this in the Raleigh area.

    Holiday Inn Express Durham - hotels - Updated May 2026

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