The caring staff. The interact with the residents very well. Participating in the various…read moreactivities. They are very supportive and loving to all they care for.

Very nice retirement home. I did a vendor fair here and all the residents were so happy and full of…read morelife!

My experience with Pennybyrn has spanned 24 years between being an employee and a family member of…read morea resident. From both sides, I can without a doubt share how amazing this community is. My Grandfather became their family and developed the best relationship with his caretakers. I never worried about the care he received, because it was always at the level where I would have cared for him. I expected the best, and he received it. When he passed, his entire household mourned along with me. They will still share an endearing or funny story from their time with him, and it really touches my heart to know their relationship was so strong. Pennybyrn has some of the lowest resident-to-caregiver ratios in retirement living, and this is designed to allow extra time to build relationships, give extra care, and support enjoyment of life and home. As an employee, I can share that this company will go to bat for its team and try to give the best of every penny and benefit possible. Pennybyrn is non-profit, meaning every dollar that comes in goes right back into resident care. When they give annual increases, free meals and amenities, and continue to keep benefit costs some of the lowest in the industry, they have strategically and thoughtfully given to their employees at great expense. Pennbyrn truly loves their team and will do whatever it takes to keep them happy! Please keep in mind that the other reviews listed here are subjective to each person's experience. Pennybyrn isn't perfect, but their mission and values are carried out in everything they do. You can come into the healthcare households right now and sing along to "My Girl" with a live band and dozens of residents singing and dancing along. There is a quality of life here that is unmatched, and the residents deserve to live each day with love, compassion, excellent care, and family. That's what Pennybyrn is all about and they deliver on their mission to "Demonstrate God's love to every life we touch".

I would highly recommend NOT sending someone you love to the rehabilitation facility. They did not…read moregive my mother the care we expected and hoped for. She was happy with her physical therapy in the hall and stairs for several days but then was isolated to her room for therapy. She had to stay in her room with the door shut. She went in with back issues, came out with COVID and passed a week later. They knew. Horrible place.

I have lived at Whitestone Retirement Community for around 9 months. I was tentative about making…read morethe move here. I lived in a great neighborhood with a lot of great friends. Within a week of moving in I knew I had made the right decision. This is a community made up of people that are a large family. EVERYONE is very friendly. I felt welcome from the moment in moved in. We have active residents from 60 years old to 98 years young! The staff is exceptional. They are part of our large family. They always greet you with a smile and your name. "Good morning Mrs. B" It is amazing how much that can mean. And when I say staff I mean everyone -- the maintenance department, the housekeeping department, the cooks and wait staff, our activities coordinators, the nursing staff, the security staff and the administrative staff. You get the idea - everyone!! As a resident I can be as involved as I want to, or stay more in the background. When you move in you have a Mentor to help you get your bearings. On going we have a Care Chain that makes sure no one feels alone. Bottom line is this is a great place to live. If you are thinking about this kind of move - do yourself a favor and check out Whitestone before making any decisions.

My mother has lived at WhiteStone for over 15 years, so we know that living there is everything we…read morehoped for her. The staff are caring and involved. The residents are delightful people who are interesting and engaged. The campus is beautiful and well maintained. The food and activities are top notch.

I have visited this community on multiple occasions and have always been impressed with the happy,…read morefriendly and uplifting atmosphere. The staff is kind and courteous to visitors and you can tell they love their residents. And the food is wonderful.

I can unequivocally give Abbotswood @ Irving Park 5 out of 5 stars! From the time we entered the…read morebuilding, we knew we were someplace special. The entireties of the staff - from the sales, to skilled nursing, to the dining room servers were welcoming, obliging, and happy (which is not always the case in senior facilities!) The residents we encountered were equally cheerful! My father decided on that 1st visit that "this was the place for him", and fortunately there was an apartment that would be available to him in a week's time. Unfortunately, as is often the case with elderly parents, we experienced a medical "emergency" with my Dad several days before his scheduled move-in. The amazing team at Abbotswood moved mountains to get him in-house, and under their expert Living Well @ Home skilled nursing care...an answer to our prayer as we could not give him the care he needed. The team at Abbotswood is enthusiastic, respectful, responsive and incredibly professional! The grounds are beautiful! The interiors are updated and bright! The restaurants serve wonderful food, and are accommodating for each resident's particular needs! I doubt you will find anything in the Triad that is even close to the gem that Abbotswood is!

One of my loved ones is there and we are currently getting them moved. We payed a them a visit…read moretoday and the whole building stunk of feces and there patients rooms were not kept up. My loved one has an amputated leg and a sore on their foot, the amputated leg is swollen from where they failed to pull her pants leg fully down, and the sore on her foot hasn't been cleaned and rewrapped in atleast 10 days and it has a foul smell. They have continuously complained about the care takers there being rude and stealing food that we bring in. This place does not need to be in operation!

A loved one was sent home without his pain meds and in the improper wheelchair. He was in pain and…read morebruised up. Not to mention had an infection in his toe that he may not lose. This center is neglectful and shouldn't even be in business.

Outstanding response. I called out of desperation panicking, not knowing what to do. My love one…read morereturned from the hospital confused and up all night. I got no sleep. I was quickly put at ease by their listening and compassion at 8am on a Saturday. Their nurse came out to analyze the situation and a caregiver came that evening. Had a good night sleep knowing my loved one was being watched. Their response on a weekend thrilled with a real voice attending to me.

From the owner: Because Home Is Where the Heart Is…read more We have a variety of services to meet your needs in the community. Private duty and community based services in private homes, assisted living and retirement communities. Our Services Include: Aides, Nurses & Companions. State Licensed/Medicaid Approved. CAP/DA, PCS, CAP/C. Private Pay/Medicaid/Long-Term Care Insurance-Approved. Alzheimer's Care. Respite Care. Flexible and Customized.SupplementalStaffing.

During the day, excellent staff response. All of the different therapists were very kind and really…read morelistened to me. From 6:00 pm on, staff service very iffy. 15-30 minutes or more to get help, meds, etc. Appears they are very understaffed. Food, what can I say, HORRIBLE. Breaded items were either soggy or dripping grease. There were several meals that I had no idea what the meat was suppose to be. Most of the time, meals were cold. As far as condiments, nothing to flavor but pepper. No salt or Mrs. Dash. Fish served with mayo. All bread was stale and hard. Not a place I would go to again.

Gave wrong meds, had CNA's giving meds, doesn't answer call bells, food bad. Please don't place a…read moreloved one there.