********UPDATE*********…read more Within an hour of posting my original review the owner, Michael, called me directly. We worked things out over the phone and I received the excellent customer service I have experienced with him in the past. I was going to delete the original bad review but I feel that people should see how the company is quick to respond and work things out. To me that shows how important their reputation is to them and their desire to do right instead of wrong. So I'm leaving the original review, updating the stars and saying that I HIGHLY RECOMMEND doing business with this company. ************************* So I have had a bad experience with Go2Party Rentals that I want to share with everyone just to make you aware. On June 7, 2020 I had booked Super Slide Bounce House Combo w/ Pool, 8' Tables (x2), Folding Chairs (x2), Snow Cone Machine, and Giant Jenga from them for my son's 10th birthday. I paid $159.67 half of the rental cost. I rented it for two days from June 27th at noon to June 28th at 8pm. Michael Salazar was so kind to me when doing the booking. A week before the date set up COVID started to get worse again in Houston and we decided to cancel the party. Again, Michael was kind. Told me that normally they would put a time limit of 1 year to rebook but because of COVID they would give me another year. So I was supposed to have until the end of June 2022. The beginning of June I get a phone call from a lady and she told me I had to use it by the end of the month. I explained that we were in the middle of track season and I didn't know when we might actually be available. I told her what Michael had told me. I tried to explain to her that I had lost my job in April of 2020 and I was still not working and wasn't sure when I would be again. Long story short I basically felt forced to book it again for my son's upcoming birthday knowing I might not have the remaining half of the balance. So June 13th I found out my unemployment for some reason had ended. I tried to call them and see about rescheduling or pushing it out like Michael and I had talked about. No return call. I emailed them. No response. I have called numerous times from the 14th to today and no response. So pretty much this company has taken my deposit and refuses to call me back. I want to reschedule with them but they won't let me. Times have been hard for all of us this past year but taking advantage of people under the circumstances is inexcusable in my eyes.

FANTASTIC communication, follow up and delivery of services. Michael and his staff are courteous,…read morefriendly, and professional. All the products we rented were in good shape, clean and delivered and picked up on time.

5 stars? No no no. 10 STARS FOR INFLATABLE ADVENTURES & BEYOND!…read more Punctual, professional, and very polite. These guys make sure to give great customer service without hesitation. If you ever run into an issue (which I highly doubt), just be sure to give Mike S. a call and he'll make sure things are straightened out. I've been meaning to write this review for a while now, but I'm finally getting around to it. I would like to point out that I remembered; how could I forget? Always satisfied with the equipment provided. Clean and beautiful! Great deals at reasonable prices-- they're where the party's at!

Daughter's sweet 16 was a huge success thanks to Mike! The tent, the look & the service was…read morephenomenal... if there was a 10 point scale I would 10 out of 10 recommend.

I recently rented some chairs from Diamond Events Rentals. It is a family, locally owned business…read more One of the owners named Racine assisted me with the rentals. What mattered most is that Racine answered my call promptly. I had given him very short notice. It was a Friday and I needed the chairs for Sunday. He was able to help me out. He was pleasant and professional. I only needed a few chairs. What was really nice is that Racine allowed me to pick up the chairs and return them. These were the fan back folding chairs. They were in good condition and were good quality chairs. I had contacted another company twice and they never responded. So, when Racine answered the phone and said yes and walked me through what to do, I really appreciated it. I returned the chairs on Monday in the same good quality. I highly recommend Diamond Events Rentals. I will use them again and will tell all my friends about them.

From the owner: We are a local rental company in the Greater Houston area. We offer affordable prices and quality…read moreservice for when you most need it. We'd love to be a part of your next event, we offer Tents, Tables, Chairs, Marquee Letters, and many more items.

Timely delivery/pickup is key for event planning and JAMS delivers on this point…read more Friendly and affordable!

We used Jams Party Rentals for tables, chairs and table cloths. They were super easy to work with,…read moreaffordable and timely. And, everything was good quality.

I have used these guys several times over the years and they are gold…read more Professional. Prompt. Courteous. and Priced right.

This place was amazing! I asked last minute to rent a bounce house for the kids and they were able…read moreto deliver. They were very reasonably priced and the bounce house was great quality and very clean. The owner was very professional and courteous. I will use them again and again!

Reasonable Linens was easy to work with and they had exactly what I was looking for as far as the…read morecolor scheme. Kadene, the owner, was very friendly and very responsive throughout the whole process. I would definitely use her again for other events and do recommend!

From the owner: Reasonable Linens, UpLighting and decor rental provides high quaility linens and Uplightings at a…read morevery low price. We work with every customer on a budget. We provide everything from linens, centerpieces, uplightings and outdoor tent rental.

Just had the wedding last weekend, and the linen rentals were totally stress-free and awesome…read more HIGHLY RECOMMEND!!!

We have used Jump and Joy twice now and both times the staff was very courteous, on time,…read moreknowledgeable and non pushy. Genuinely nice people. We previously used them for bounce houses, water slides, obstacle course, canopy table and chairs, slushy machines and face painting. One day we hope to use their portable rock climbing wall. We plan to use these guys again in the near future for our party needs and highly recommend.

I hired them for my daughters first birthday they said they would be delivering it to my house…read morebetween the times of 3-7 I did not receive a call about no one showing up until after seven, when I called the office asking where they were the lady said they had all left for the day. Finally received the call she let me know they would be there first thing in the morning. He came blew it up it smelled like mold there were holes in it, and he left me with loads of water to clean up. It was only up for an hour before deflating? I called to speak to someone about getting a refund and they said, they would call and never got back to me. They were super unprofessional, rude, and wasted my money. Would highly recommended looking elsewhere

I inquired about renting some chairs for a get together only two weeks before the event. They…read moreresponded almost immediately with a very reasonable quote. They called me the day before the event to confirm drop off date and location. They then communicated to me and took pictures of the drop off. Very courteous, professional, and caring. I would recommend to everyone and I will use them again!

This company is super wonderful, with good quality tents, table and chairs and timely delivery and…read morepickup . I rented them for party and they came through with flying colors! They are stellar to their clients also! BCarney