I hired them for my daughters first birthday they said they would be delivering it to my house…read morebetween the times of 3-7 I did not receive a call about no one showing up until after seven, when I called the office asking where they were the lady said they had all left for the day. Finally received the call she let me know they would be there first thing in the morning. He came blew it up it smelled like mold there were holes in it, and he left me with loads of water to clean up. It was only up for an hour before deflating? I called to speak to someone about getting a refund and they said, they would call and never got back to me. They were super unprofessional, rude, and wasted my money. Would highly recommended looking elsewhere

We rented a bounce house for a small birthday get together for our son. It was our first time…read morerenting from Jump & Joy Party Rentals. They were super responsive and communicated at all of the appropriate times. All of kids loved it and we had ages from 1 year to 7 years old! We'll be renting from Jump & Joy Party Rentals again!

Let's start with office staff Melanie very helpful and patient. Then when it was time to deliver…read moreservice there was Connor very professional , helpful, and took time to teach me was watch for return demonstration! Thank you Connor you were very personable. Then my event was soon over Matt and Brian picked up equipment on time and did not hijack my afternoon. They were very nice guys and took extra time to make me feel comfortable! I had the equipment ready for them and they expressed there appreciation for having the equipment t clean and ready for them as well! This is the second time I used them and they will be the only company I use for my party needs! Thank you guys! I encounter 4 staff members and they weee obviously trained by the same leader! Have a great day!

We rented the ice cream machine and it was delivered timely and everything was handled smoothly…read more They are very professional and reasonable. Everyone loved the ice cream. They said it taste just McDonald's or chic fil ice cream and they had 3-4 cones. It was sooo good

The quality of the chairs and tables we rented were exceptional for their price. They reached out…read moreto us fast for a quote and the pick up and drop off was super easy. The ladies who work there are super nice and helpful. I used their service for my kids birthday party..

Zury is the best... She offered me so much advice and recommendations throughout the wedding…read moreplanning process. Also, she was endlessly patient when we completely changed our decor vision haha! I am so grateful to Linens and Events for making everything so pain-free. The wedding looked BEAUTIFUL and it's all thanks to Zury and her team!

I've worked with this company multiple times now for our school functions, and they are AMAZING…read more The men who work here are very attentive and answer all questions we have about pricing and add-ons. Very friendly to work with (but the manager only speaks Spanish I believe.) One representative even came to our school to measure the field and make sure everything would fit for our Fall Festival. On one occasion, we rented an obstacle course, moonwalk combo, hot dog machine, generator & gas for $510 for a 7-hour event. At another time, we rented out 6ft tables for $7 each. The last time we worked with them, we rented a basic moonwalk for $85 for a full evening. They tend to arrive 2 hours before your event to make sure everything is set up. Will definitely continue working with them in the future!

The worst company I've ever done business with. Told them to arrive and set up everything by 12pm…read moreand they did not answer their phone or texts and it was almost 1pm with all the guests here at the house. When we called a different number the lady was extremely unprofessional and said "okay we will cancel it" no apologies nothing. Please do not go to them they are horrible with customer service and do not know how to do business.

We rented a moonwalk combo (had a mini slide on the side) today and they came early to set up the…read morerental because they were afraid the rain was going to come at the scheduled delivery. Great selection of different types of moonwalks, slides, and party equipment items. Definitely recommend renting with them. Will use them again for sure!!

Excellent communication, service, and quality of rentals…read more The tables, chairs and bouncy house were in great shape. Pablo, who setup the bouncy house not only used sandbags to ensure safety, he cleaned out the rental before we used it. Highly recommend!

This company is awesome. I had to book last minute and they were more than accommodating. I made an…read moreerror in the purchasing part and they texted me right away to help me correct my mistake. Also, to ensure that they delivered the bounce house promptly on a busy day, they brought the bounce house the night before. Customer service was excellent.

The Bounce house was really old with rips/patches everywhere and the extension cord plugged into…read morethe air pump was exposed with tears in my grass (Fire Hazard). I definitely would not recommend renting from here. Poor quality of equipment.

the best place ever. our original moonwalk company (katy_jump) canceled our order at 8pm the night…read morebefore our party. we called katy jumps and they had an even better moonwalk water slide combo at a better price!!! they were able to accommodate us and my sons party was a hit. i have gave their name out to all the parents at the party. they now have a permanent place in my rolodex!!! thanks katy jumps!!!! ya'll rock!!!

Darren and his team is amazing! They not only make it stress free but gives your the expertise to…read moreensure you have it all done right. I recommend this company not only because they are topnotch but their service is way better than any other company out there. So many others you talk to a machine and hope they get back with you. With Darren you always get a person that cares and does great work at a good price. Highly recommend Houston Tents and Events.

I am a long time customer of a Finer Events that was recently acquired by Houston Tent and Events…read more HTE is an awful awful company. Poor customer service and know it all sales people. I am the Director of a large religious organization and we hold lots of events that sometimes require rentals. I will NEVER USE HOUSTON TENTS AND EVENTS AGAIN!!!!!!!!!!!!!!!! NEGATIVE 5 STARS