After my insurance tried to pull one over me, i decided to reach out to NICS. Nick and Preston went…read moreabove and beyond to get me way more for claim. They handle all the paperwork and dispute with their legal team and handle all types of insurance claims across the Carolinas. The took care of everything and made this process so stress free. I had fought with my insurance own my own for a year. I decided that I needed the professionals to come in and take the stress out of my hands. I highly recommend this company! Thank you for getting me and my home what we deserve.

I have major water/sewage damage to my home and NICS is now helping me. They call and check in with…read moreme, they take the time to explain things clearly to me. Actual work has not been started on my home so I will review again once all work is complete. But the initial meetings I have had with them I feel confident giving them 5 stars on communication with the homeowners and they are very detailed about what to expect for the future.

Very informative and not pushy. Financing options were great, the windows came in within a few…read moreweeks and install was fast and non invasive.

Home Remedy is a breath of fresh air in a market saturated with DIY hacks that think they can do…read moreconstruction work. Brandon was professional 100% of the time-phone calls, text messages, emails, and face-to-face. They did quality work that was above and beyond. -They worked quickly and efficiently. My single and metal roof was torn off, bad wood replaced and new shingles put on all in one day. -They put tarps down all around my house to prevent making a mess. -They cleaned up continuously, used the magnetic sweeper in my driveway, and kept my porch clean with the blower. -I tend to hover and micromanage because of poor past experiences, but Brandon and DJ both were more than happy to let me stick around and watch them all work. I could not be happier with Home Remedy USA. They are a professional group and would recommend them to anyone.

We needed a single piece of black roofing to complete the shed roof over our well house. Chris…read morehelped us with this and it was fabricated and ready the day after we called. My husband picked it up today and they didn't even charge for it! He even got some random screws to put it down with and there was also no charge. I can't remember the last time someone did something nice like this. Thanks to all at Best Buy Metals! Great folks! 10 stars.

We showed up at your Charlotte location at 737 in the morning yesterday. My son was driving my…read moreheavy duty truck with a flatbed trailer to make it easy to load the materials you were selling me. He was the only customer in the parking lot when he arrived. He was greeted by a polite lady at the front desk saying he was here to pick up the order. She struggled to locate the order and then what appeared to be a supervisor came out from a backroom and said he had it under control. A few minutes later, he got a confirmation that the order was ready and here to be picked up. They did not have the three-inch screws that we ordered. We asked if you had three inch screws in any color in stock, they said no. We then asked if you had any 2 1/2 inch screws in stock, they said no. It is very important to note that your company did nothing to help with solving this problem, my son kept having to come up with possible solutions to solve this. This answer soon changed to they did have some 2 1/2 inch screws in stock in the charcoal color, they brought out a box of screws and we found that once we checked them they were the wrong color, we gave them back to the lady at the front desk and she went looking for other screws, she came back with a second box that had some charcoal colored screws on the surface but then had burgundy color screws buried in the box, we sent her back the third time and she located the correct screws finally and gave them to us. We were assured that we would receive a credit for the price difference in the screws from the three inch to the 2 1/2 inch. Once all of this confusion was put behind us, my son went outside expecting to have the materials loaded up. Again, please understand that when he pulled up at 7:37 AM there was nobody else in the parking lot. A semi-truck pulled up right as he went back outside and your location began servicing that semi-truck ignoring my son, they said it should be done in a few minutes at the end they would load the materials after that. Following this, another semi-truck came in and they started servicing that truck instead of my son. My son describes the situation inside this location as chaotic and no one was willing to address why he was still sitting there. Another customer arrived and they started helping him and loaded his Rav 4 up with multiple different roofing products. Still not helping my son in any way, then somebody dressed in one of your company uniforms pulled up in a White Chevy Avalanche and remarked to my son: "nice parking job". She was saying this in a very nasty sarcastic tone of course. It should be noted that the only reason my son was still parked in the customer parking is because your company still had not loaded his truck at 9:00!!! Finally, the truck was loaded and my son left at 9:23 in the morning. This could be one of the worst examples of customer service I've experienced in recent memory. We got the product to the house and we will say that your estimator really overestimated waste and I am quite confident we ended up paying for a lot of metal that we just didn't use. It was also below average quality compared to what we're used to using, but it did ultimately do the job a lot of the overlapping ribs were not even and while they still barely overlapped at one end they were as much as an inch difference at the other end of the panel. Concerning, but you would have never heard this comment if we hadn't had such terrible customer service on site. The aftermath is that we wasted about $750 in labor because a crew was just sitting there while my son sat at your location for two hours waiting to pick up something that was supposed to be ready to go right away. We also have not received a credit for the overpayment of screws. The salesman that we originally placed the order with apologized and said we will get a credit for the screws and management would contact us about the terrible service, neither ever happened. I have waited almost a week before posting review.

We couldn't be more happy with our new floors and team at Affordable Floors! When we first started…read morethe project we found that some of our floors were in worse shape than expected. Affordable Floors gave us great advice and worked with us to reschedule and resume the installation after getting the necessary repairs. The guys who installed the floors were professional and made us comfortable having them in our house! We highly recommend Affordable Floors!!

We needed some additional laminate floor cover added to a house we bought. The seller had added…read moresome, so we needed to match it and Affordable Floors was able to get the same product for us. The install went well. The problem came afterward when the new by-pass doors on one closet needed to be trimmed to the proper length to accommodate the floor guides for the doors. That's when we learned how defensive and unpleasant dealing with Affordable Floors in Newton can be. It is my understanding that trimming doors is the responsibility of the floor installer since the installer will know the finished height of the floor and the guides. Affordable Floors absolutely refused to do that final part of the job, claiming they would not touch new doors....!!?? (But they would trim old doors??) So the doors are swinging freely with no guides. The Hopkinses

It has taken some time but MBA has worked hard to resolve the problems with our roofing project…read more One of the owners, Brant, listened to all of our concerns made sure everything was addressed. He has also clearly made steps toward improving processes for future customers.

MBA Roofing did a fantastic job repairing a huge hole in our roof. After receiving heavy rain…read moreseveral days in a row, we discovered water in our attic. We interviewed several roofing companies and decided that MBA roofing would be a good choice . MBA roofing arrived right away for the estimate and made the repairs. These guys know everything about roofs right down to the science. They explain why these kinds of problems happen. MBA roofing are very professional and very easy to contact and work with. We recommend MBA roofing exclusively because of our very good experience with them and had excellent results.