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Holcomb Behavioral Health

1.0 (2 reviews)

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3 years ago

Helpful 4
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Love this 3
Oh no 3

12 years ago

Helpful 3
Thanks 4
Love this 3
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C M Counsel

C M Counsel

1.5(11 reviews)
0.2 mi

While I didn't really like how impersonal and unpleasant the psychiatrist he did help me get to a…read morebetter place with medications. I did have a terrible experience here with counseling, though. My counselor began forgetting very important details, including things we had talked about 15 minutes ago. She seemed very sorry, but it happened so many times that I ended up changing counselors and eventually leaving. This happened a few years ago, and I'm not sure if she's still practicing, but I've been very concerned about this and thought I should share so others can make an informed decision.

- Onboarding: Receptionists and on-boarders at CM Counsel…read moreare disorganized, borderline incompetent/inadequately trained. I submitted my online paperwork twice to them, and they still somehow managed to lose it. Even after verifying they received the paperwork, they did not forward it to the counselor I'd speak to at my initial meeting. - Initial meeting: CM Counsel has you make an initial meeting with a counselor, to feel out what services you might need or benefit from. The counselor I met with asked me repeatedly if I had filled out the necessary paperwork before she began asking me questions. About 10 minutes in, I realized she was JUST ASKING THE QUESTIONS FOUND ON THE PAPERWORK. I asked her plainly if I could just forward her the form because I'd already filled it out! She, sheepishly, agreed. - Scheduling: The closest possible date for a psych eval was roughly 3-4 weeks away. I agreed because I didn't have any other options. Those weeks come and go, but 2-3 days before the appointment itself, I get a call about the doctor having COVID so I had to reschedule. Okay, fine. Instead of another appointment with another doctor, it gets moved ANOTHER 2-3 weeks ahead. Fine. The office schedules me for a Sunday 12pm telehealth Zoom. Fine, I can do that. - Communication: The date for that telehealth arrives. I click on the office-provided Zoom link and pop into the Zoom waiting room at 11:59am. I wait around. 12:10. 12:20. 12:30. 1pm. Nothing. The doctor doesn't show up at all. No email, no call, no voicemail, nothing. I trusted the office to reschedule me for when the doctor was AVAILABLE. By scheduling me for a Sunday, I assumed the doctor was available on a Sunday! Turns out, not only do the receptionists/schedulers NOT communicate with doctors, they can flat-out schedule you for whenever they feel like putting you, even if the doctor isn't available. And the doctors, apparently, don't even check their schedules, even weeks in advance! - Professionalism: I called the office to leave a message about what happened, explaining the scheduling error and asking if I'll ever actually get my psych evaluation. What I received was a voicemail back, with a shrugging nonchalant "sorry", and instructions to call a DIFFERENT OFFICE. Not "hey that really sucks, let me see if I can contact somebody to see what happened", not "wow that's unfortunate, I'll check our office's schedule to see if there are any openings". Two canceled appointments and a fake appointment on a Sunday, and the best I got was "sorry, wrong number. You're somebody else's problem, not mine." What a waste of my time. I need help and they just don't want me to get it, I guess. They've thrown every possible obstacle in front of me. At this point, I'd rather they actively tell me to go away, it'd be more honest.

The Peacemaker Center

The Peacemaker Center

3.7(3 reviews)
4.2 mi

Hello! Personal gratitude and a five-star rating are not enough to truly express my experience at…read moreThe Peacemaker Center. I have been a client of The Peacemaker Center since July 2008 and continue to attend therapy sessions with Judy Reid. I give this practice a 5-star rating for its commitment to peace, health, and safety and its service to the community regardless of an individual's finances or situation. Throughout these past 15 years, I have had to make gut-wrenching decisions. I have worked tirelessly for life-sustaining relationships. I couldn't have made the hard but healthy choices I needed to make without the support of a highly-trained therapist. Judy provided financial aid and flexible appointments both in person and via telehealth. When I was at my absolute worst - lonely and afraid, Judy showed me she trusted me. I began to learn how to trust myself. If you are in an impossible, crazy situation and desire to work for peace and freedom, The Peacemaker Center is a positive first step on your path toward healing.

The Peacemaker Center is a genuine and great facility in the Downingtown area!…read more I have been affiliated with the Peacemaker Center since 2008. Over this time I have had the opportunity to not only meet with the individuals working there, but speak with others who have also had rewarding experiences as well. The individuals that contribute to the Peacemaker Center exemplify all of the qualities that one would be looking for while searching for any counseling services. These individuals have authentic care and exceed expectations. I have the unique advantage of being raised in a household of two psychologist parents, and I can speak with confidence when I say that the Peacemaker Center truly makes a difference in the lives of local residents. I have and will continue to recommend this center to friends and family in the future! Thank you for making a difference in our community!

Holcomb Behavioral Health - c_and_mh - Updated May 2026

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