1'm a 45 yr old Mom of 4 who went as a new patient to Dr Hogan, hoping to find a new dentist for my family. After i was in the chair and he put it completely horizontal, he leaned over me, waving the new patient form, and asking why i hadn't filled in my employer info. i said i'm a stay-at-hm mom. Then he asked why i didn't fill in my husband's work? I said i could, but i didn't think it was relevant to my teeth. Then he waved the paper and said i didn't fill in the insurance info either. He asked "Do you actually have insurance, or is that a secret too?!" I assured him i did, but i had left the card at home. He then said "I don't want to waste each other's time. I don't think we're going to click." i asked if he could put the chair up, and he said "yes, I think that's best." WOW. No idea. If his concern was payment, he should have reviewed the form with me prior, and shared his concerns civilly. We could have called my husband for the ins info. Or call the ortho who had referred me. Further, i didn't know that dentists interview patients and need to "click" to treat them. I've never seen a doctor of any kind behave this way before, nor have i ever NOT been treated. Ultimately, he wanted full control,and i guess unless you're willng to answer everything fully upfront (even things that seem personal and irrelevant to your treatment), don't expect Dr. Hogan to "click" with you. read more