They have been top notch on repairs on all of my kids cars at a reasonable price. One of the best…read morevalues for car repair in the area.

I took my 2013 Impala to this body shop to have the bumper repaired and painted. The staff in the…read moreshop were friendly and helpful. I left the car at the shop for a day and I was given a loaner. Upon completion my bumper was as good as new. I would definitely use this body shop in the future.

i have taken my cars here for decades when I need help (like hitting a deer) and Mark, Joey and…read morestaff are all amazing. I recommend them to all my friends and family. best in the area!

I had front-end chips repaired to my MGB in May, 2024. I was cautious about anyone doing anything…read moreto this completely restored MG that I've owned for almost 50 years. They did a remarkable job: they matched the paint perfectly and made the repairs perfectly. The price was reasonable and the work was completed in just a few days. I highly recommend them.

I was referred here by a friend. My new car was damaged in the storm. The paint was scratched all…read moreover. I pulled up to the shop and although it had just closed, the owner came out to access the damage and went back in to the shop and had a small towel with some kind of potion on it. Well he rubbed out every single scratch, that I had thought was to the metal. For the icing on the cake, he wouldn't take a penny from me! You just don't find businesses like this enough! Thank you again!!!

I'm so grateful that Midtowne Collision is part of the community I live in. I recently took the…read moreGMC Acadia to repair the bumper and headlights. The insurance did not cover this work. Chris Merrill went above and beyond to find second hand parts and keep the cost low. Not only that the price was very reasonable but the quality of work was outstanding. The repair was completed sooner than initially promised so we did not have to spend money on a rental and the car looked like new. I can't say enough about their professionalism, quality of work, and honesty. How refreshing to walk in a place where you have the confidence that you are treated fairly and no one is taking advantage of you because you are a woman and don't know enough about cars.

Do not ever go to them if you need a new motor. They will end up putting it in and then you will…read morefind out months and thousands of dollars later that they didn't secure the wire harness causing your vehicle to take a crap and leave you stranded on the side of the highway. Wouldn't suggest going here if it's anything but an oil change. They probably would still mess that up. Would give 0 stars if possible.

Quality work and honest business. Have had a few vehicles worked on with good outcomesread more

Insurance claim, they came recommended. Would use them again & recommend to everyone! Super…read morefriendly, helpful & quick.

Wow! Finally, some actual help with SOLVING my car problem----not just talking about it or noting…read moreit in your computer. Thank you for taking my concern seriously, treating me with respect, and fixing my car on-the-spot with a smile! My new Toyota RAV4 has a poor design for the bottom door trim. If a person doesn't enter the vehicle just right, the plastic trim flops open and the plastic tabs break off. So, over the past year, I have asked multiple Toyota dealers, other car professionals, auto detailing companies, etc. for a solution to keep that trim from coming off of the door. It was getting exhausting from the continued "brush off". This wasn't a big deal for these people, but it certainly was for me. I had resorted to duct tape and Velcro before finding Cox Enterprises. None of these other people would actually help me fix the problem! Toyota couldn't even locate the part number for the trim piece even though it had been replaced once before. Thanks Again!

My car overheated and died on my way back from a long trip at about 11 pm. I live in Waterford so…read morethere was no way I was making it back home. I called Kiefer for a tow and they took my car back to their shop after hours saying they'd fix it as soon as possible. By the next day they knew exactly what was wrong with it and told me a price for the repair plus the tow. I was quoted 450$ which for what needed to be done was a fair price. I go to pick up my car today. The car was in tip top shape and they only asked me to pay 350. I have never gone to a mechanic that charges well UNDER the quoted price. Car drove home perfectly. No fuss no issues. To those who call this guy a con artist, I have no reason to believe this shop is anything but honest and fair. The price was cheap and the work is solid. If I need preventative maintenance I will make the 50 minute drive to come back to this shop. It's hard to find honest folks and that's what these guys are. I will be back. Thank you to the shop owners and the mechanics who got me back on the road!

Called 7 times in one day then threatened legal action the next day. Communication during the…read moreentire process was nonexistent. Avoid this shop.

Kind of a let down my my most recent visit. The good thing is they got me in right away and my…read morevehicle was ready to be picked up with a few hours. They are always friendly as well. The bad thing was they didn't do anything. I was having noise when at 55 or above and the steering was loose. They said there wasn't anything wrong. They billed me one amount and charged me another. Got in the car and headed home - what do you know, the noise and loose steering was still present. I went to a different shop and they took care of my issue (wheel bearing) and didn't charge me a diagnostic fee.

Hands down the best shop. Drive all the way from Lake Orion just to come here. Have brought…read moremultiple vehicles here and I am always extremely happy. Todd (Owner) is super knowledgeable and very fairly priced. Highly recommend to anyone in need of services for their vehicles. Thanks!

Don't know the kind of work they do, amd I will never find out. Just called then and they were…read morehyper rude. I get it, everyone has a bad day, and in those days you get a bad review.

I received good work on my vehicle in the past, however, this is no longer the case. One of the…read morerepairs Scott did is to replace the accessory drive belt, idler and tensioner pulleys. This resolved the belt noise issue and I was happy with his work. About 8 months later and approx 8,000 mi,I noticed the noise return. I returned the car to Scott and he found the belt tensioner, which is connected to the tensioner pulley needed to be replaced. He charged me $45.00 diagnosis fee and said the repair this time would be $305. I really wondered why this wasn't done with the first repair since this is a normaly replaced with belt. I took the vehicle to another repair stop instead witch charged me $ 135. To replace the belt tensioner. I will never return to Auto Excellece again and if you care about your vehicle, you won't either.