I attended a service here on Thursday afternoon. I appreciated that the bathrooms were near the…read moreservice room and guest book table. I very much appreciated that it was a single restroom, not the room filed w stalls. The service/memorial room was big and they had separated the chairs in to w sections...so only having to walk in front of four people versus eight. A small parking lot, but I had arrived early. It's a nice touch that there are a few benches out front, under the carport so if you need to take some time outside. When I left I circled over to the other side of the room to look at pictures and exited the room through the south door...very nice that that room was used for desserts. There was a clear plastic card box w a slot on top next to the guest book. Thank you Miller Funeral Home.

Had to plan a funeral for the first time. I hope this is a skill I never get good at. With…read moreMiller Funeral Home, I didn't need to be good at it. They handled every detail with such care, compassion, and patience. We primarily worked with Melanie. She was mindful of special touches that the deceased would have loved and that brought much comfort to the living spouse. While I hope I will not need to use their services again, I hope this review is helpful to anyone finding themselves in the same, sudden position I was in.

This place now forever holds a special place in my heart along with my family. We laid my mom to…read morerest here last year on April 4th, 2016. Every time I have visited, ground keepers and visitors have been nothing but respectful.This cemetery is serenely beautiful, well kept, and if you look upwards you can see the beautiful downtown. My mom's headstone is lays flat on a hill so if you stand there you practically see the city and all its glory. Its emotionally moving because my beautiful mom is laid to rest here in the city I love and grew up in. Its a beautiful calm place and my family could not have asked for a more perfect place to lay my mom to rest. I will be visiting this place often to hold vigil for my mom's life and legacy til old age so I cannot have asked for a more perfect place to do so. Thank you Hillside Cemetery.

A beautiful cemetery, especially the welcome center. They really put in a lot of details to make…read morethe space inviting. It is a very larger cemetery that it takes some time to navigate. There is always enough parking. I had to include a picture of the welcome center sink because I've never seen a dryer over there sink, felt so premium.

Having dealt with Lakewood for a few decades, you do get what you pay for. It is pricey but the…read morecustomer service is excellent and the cemetery is well maintained. My parents are buried here but I went a different path with my brother and just ordered urns and a grave marker from Lakewood. When an urn came in with the wrong symbol they made it right. They are also timely in answering questions. On Memorial weekend you can even buy flowers when you drive in and they have ground urns available for use. My only complaint is how they numbered the cemetery. Have a cemetery map handy as the section numbers do not go in order. You will need it if you make a wrong turn.

My special needs brother was sunsetting so I started the online registration process. There are…read morevery limited options if you register online, so I waited and then he passed away the same day. I called them when he passed away and it was pretty easy as he was on hospice at the time. It still took over 4 hours to pick him up. Number 1 complaint - after someone passes it is very hard to schedule an appointment. Nothing happens until that appointment is completed. My brother passed away on a Wednesday night and they told me Monday was the soonest. After arguing, I was able to secure a Friday morning phone appointment. I had spoken to 2 other people before that appointment and all 3 people gave me different information. Here is what I think happens. When they are picked up they are taken to Bloomington. All bodies go there. I was told that some locations (Edina, Minneapolis, etc...) do their own cremations and some (St. Paul) do not. So the body is supposed to be moved to your location for cremation (if offered) or cremated and then moved to your chosen location. The second option could mean a week or more delay. So I picked Minneapolis as they assured me I would have the remains faster. I was also told he would be cremated over the weekend and the remains would be available Tuesday or Wednesday. You cannot schedule a pickup appointment until they have been cremated. I called on Monday and was told he would be cremated that day. It was actually Tuesday. On Tuesday I called again and they finally let me schedule an appointment. The soonest I could get was Thursday afternoon. The service was scheduled for Friday morning. What really irked was they made it sound so busy. NOOOO. We arrived early and were parked for a half an hour. No one came or went. It took 5 minutes. No one came or went while we were there either. Very poor customer service and they shouldn't make you wait so long. They do call and text afterwards to offer assistance. If only they paid more attention and care on the front end.

I signed up for a payment plan with them. Deposited money and never heard back. I called twice with…read moreno reply. I had to go in for a refund. Avoid this place like the plague!

I mean... CAN you rate a funeral chapel? It's taken me 5 months to get to it... but I want to…read moreshare my experience! My mom passed at about 1:15 on a Sunday, and the chapel had someone to pick her up by about 3:30. It was comforting to know that we were cared for almost immediately! Two days later we met with Scott, who listened to our every desire for mom's funeral, which was held at the Edina chapel. From picking the casket to suggesting flowers, and finding a priest, all of the people at Washburn-McReavy made everything clear and easy to follow. Mom was 91, and definitely had aged, but the makeup and hair was amazing! We thought for sure it would be a closed casket!! But she looked so good we left it open! Scott found the overwhelming amount of tables and easels we needed for presentation. The funeral went smoothly, and the burial even smoother! When we pulled up to Ft. Snelling... the traffic coordinator knew Scott and helped us immensely! It was as perfect as a funeral can get! Everything was handled and coordinated without worries! It was a beautiful service, and everyone commented! You won't be disappointed! In a time of stress, they made our lives so much easier!

The funeral home dealt with our family with a lot of sensitivity. My father passed away and…read morethen three weeks later my mom passed away. Washburn-Mcreavy handled both private viewing / service. It was quick to plan. We worked with Sydney. They handled paperwork and got us the death certificates we needed and just made sure everything was handled at a time that is difficult for anyone. Thanks for the sensitivity.

Run, do not walk away from this place as fast as you can! This Funeral Home…read morecreates falsehoods and their Family Service Planner Barb Emahiser is a nightmare. Many of my family members are buried there which makes it heartbreaking. But this woman is not to be trusted. Be very careful with this place and hire an attorney if needed.

My name is Lorraine Wilson I am in total agreement with the other customer DlbB. I regrettably…read moredidn't research or review any funeral homes because of the shock, pain & depression I did know of The Washburn Mcreavy funeral home my first granddaughter is buried there as well as my youngest daughter who was killed in 2021 by gun violence. Honestly, I would not recommend Crystal Lake Funeral Home to anyone who needs a final resting place for their deceased loved one they are the worst they don't care about the people or the condition they may be in due to the circumstances they only care about the money by overcharging me we are now going to court which is crazy because all I know is the state paid for my daughter to have a grave marker after 3 years it is still not been put on her grave now they say I owe them way more than what I agreed to plus half of the things they are overcharging me, for now, I never received I know they changed and made the prices of my choice more than they were. I agree Run, Run, Run don't be fooled & tricked as I feel I have some extra stress & worry of debt after dealing with them they are the worst

My parents had pre-planned their funeral needs through The Neptune Society. It made it very easy…read morefor me to deal with the passing of my mother (as she was still here for the passing of my father). She passed, I called a number and it set everything into motion. The staff is lovely. No high pressure sales tactics. I didn't know ANYTHING when I walked through those doors and they made sure I got all the legal documents I was going to need and stayed in touch until I felt I was ready to let go of them. I highly recommend The Neptune Society (Golden Valley branch).

Neptune society really treated us well during a particularly crappy situation. We called numerous…read morefuneral homes when my mother passed unexpectedly. Neptune was the most affordable so we went with them. They never pushed. I was so worried they would, but they never pushed once. The process took about 10 days from start to finish for us. We worked with Rae and she was lovely and very communicative. I pray I never need to use them again, respectfully. But should the situation arise, now I know where will get my business.

Losing my mother and having to help plan her funeral was the most difficult thing I have ever gone…read morethrough. The staff here were so kind and compassionate, it eased the burden for all of us. When working out the details of her funeral, the staff gave us all of the time we needed to make decisions. We never felt rushed. After the initial meeting, I received responses to questions in a very timely manner. The chapel and grounds are lovely. Access to the cemetery is available every day. I was pleased to find out that for Memorial Weekends, they are fully staffed to help people find their loved one's resting places.

Today is Memorial Day. I took flag and flowers to place at my parents grave. I was stunned, on…read moreMemorial Day to see a weed sprayer truck driving over the graves. It seemed so inappropriate and disrespectful. Surely, their are enough days to do the required work, other then Memorial Day. My point wasn't what was in the tank...it is the truck driving over graves on Memorial Day. It was noon, lots of people out. Certainly, you could wait until evening or the next day to water, especially since we just had rain...there are no 'flowers' planted by graves. They are either in containers or silk. Just own, that you could do better then this on Memorial Day.

I recently lost my best friend - my mother - who fought a long hard fight against Ovarian cancer…read more Her wishes had always been cremation and after much deliberation we decided on Crescent Tide for their services. When it came time to fulfill these services, they were absolutely wonderful to work with. Crescent Tide was professional from the minute they arrived at the home, to the minute that they loaded my mother's body and left. I truly appreciated the care and concern they took through the whole process, they even made sure all items on my mom where wanting to be with her because I wouldn't get anything back. They also had a beautiful large patchwork quilt that was homemade by one of the worker's mother's to cover my mother with as they moved her. I just truly felt the compassion and care from Crescent Tide. The other thing to note is the paperwork. They made everything extremely simplistic and easy to navigate, which I appreciate. From hassle free electronic signing to in-person options as well, they did their best to accommodate to my mother's wishes and my needs during this hard time. When her ashes were ready they had a nice selection of urns to choose from if you wanted, while also providing a plastic container with sprinkling remains. They also give the option for dividing up remains as you like at no extra charge and will even let you bring in an external urn if you have one ~ you really can't beat that! Pricing is very competitive as well. I appreciate the simplicity that Crescent Tide offers when it comes to just wanting basic cremation services. Everything they said they would do is exactly done to a "t". They are an ethical company that takes pride in their business and keeping pricing affordable for their customers. I highly encourage you to consider this company in your estate planning if you or any family members are interested in cremation. It's such a simple, cost effective option ~ and allows you to focus on those other important matters during time of death that may be otherwise hard to do so when worrying about these logistics. Crescent Tide takes all worry away with their professional and complete understanding of burial process. Thank you Crescent Tide!

I have used them twice, and both times they have performed all that was necessary with the greatest…read moreof care and dignity. Both times they listened to the family, and they did what we requested. They were very helpful and answered all of our questions. They wer very reasonable when it came to the cost of all of the services. I recommend them with no hesitation at all.

My Dad passed. I can't tell you how much they meant to my family. They really care about the people…read morethat come in to mourn, all levels, kids, older people and me.

Once again, Mark, Mike, and Jason provided stellar customer service for the incredibly emotionally…read morehard time of my mom's recent unexpected passing. Mark specifically went above and beyond those first few days after her death when things are exceptionally raw and painful, and I cannot thank him enough. The compassion, sensitivity, and heart that they showed us is something I truly appreciate. They really know what they're doing. Thank you guys.