I received a bill from Dr. Makris for almost $300 that wasn't covered by my insurance. I was…read moreshocked because I had specifically made sure all the exams and tests would be covered by my insurance when I made the appointment. When you call to contest a charge, the office directs you to a third-party billing service that can't even help you. I've been to two other eye doctors in Muncie with the same insurance and never had to pay more than $15 for the same exams and tests. Also, they have patients wait in a narrow hallway, next to each other, and don't require masks, which is exceptionally unprofessional and unhealthy for a medical office. The whole experience has been very disappointing and I will not go back.

Found Dr. Makris and his staff to be very knowledgeable and friendly. Willing to take the time to…read moreanswer my questions in detail. Very glad that I chose Dr. Makris as my Opthamalogist.

Dr. Zgunda was wonderful. He was friendly and took the time to listen to my concerns and addressed…read moreeach one. The tech that did the testing before I saw Dr. Z. was nice. The tech that helped me pick out glasses was great too. The only reason I gave it four stars is because they did not have a good selection of glasses. I couldn't hardly find any I liked, but I did find a pair. They are very similar to the ones I have now, and I wanted something a little different.

Every person I came in contact with was kind and helpful. I was able to get my current glasses…read moreadjusted to fit my face better by the optical technician. She managed to save me from having to spend money on new glasses. My experience was wonderful!

Dr Rapkin is great and explains everything and the staff is friendly. Also the receptionist…read moreStephanie knows everyone by name and who is here with them !

From the owner: Specialty Care Close To Home Since 1996read more

I could not ask for a better eye care center. The staff is very knowledgeabl, friendly, and…read morepatient with every facet of the process. what can I say about Dr. Mike Matthews, he is the very best! You can always trust he will be super kind, patient with you during the examination, and he explains each step of the examination. Dr. Matthews listens carefully to your questions and concerns and takes all the time you need to explain any special needs that need to be address with your eyes. I give Burlington Eye Care 2 thumbs up!

I bought a pair of glasses and two weeks later I went to get an additional set of clip on sunglass…read morelenses and was informed that they were discontinued. I was not told they were discontinued. I paid full price and the manager acted like she did not care. I visited twice and both occasions when I purchased, I was called back and said that I was under charged and they needed more money. The only two times I have been in the store, they incorrectly charged me. The manager was rude and not helpful at all. I took my business to family eyecare and have been thoroughly pleased with the attention. I would not recommend Burlington eyecare to my worst enemy.