Hocker & Associates offer a variety of services. My review is based off the service of the Title company.
Hocker & Associates is located on the 4th floor of building 6626. They have a large office, well decorated and clean. Hocker is my least favorite Title company I've used.
Every time I've closed with Hocker, especially on the west side location the closer has arrived over 15 min late.
Based on my last closing on a Friday afternoon, it needed to be a dry closing and therefore documents were promised to be mailed out to me and buyer on Monday. After I received an email that said if I wanted my documents and check, I would need to email back a shipping label. Never in 8 years of business has a title company requested me to pay shipping! Needless
to say, I drove an hour to the east side location to pick everything up myself. When entering the office I rang the bell & waited about 10 min for assistance. I was assisted by a gal who was very friendly and helpful, however there was a check missing still. Then another gal got involved, she approached me and said " I'll be taking over for her because this is my job". Awkward. Idc who's job it is, or who does the job I simply wanted all documents & checks I just drove an hour for.
I had to make a special request for buyers documents to be printed as well.
I just feel that there are many title companies willing to go above and beyond for their clients and agents. Hocker & Associates is definitely NOT one of them.
Other Title companies offer all documents to the buyers on a cd, and or usb plus printed documents for free! They also are willing to provide the same to agents, and closings start on time. read more