Decided to do a fun crafty project for my mom's bday…read more Staff was friendly and helpful. If you aren't able to draw, they have stencils and screen prints to help with your image.

Do NOT go here. This company is very pretentious. I came in with my two boys to paint something for…read moretheir father for Father's Day. The store was empty and many tables were open and the two store assistants would not sit us because we did not have a reservation. When I asked if we could sit at a table to paint a mug that would take no longer than 30 minutes, the lady stared at me and said only after she cleaned one table. She then proceeded to clean the table for 15 minutes as my two children (who I was trying to contain) were picking up all the pottery. The older lady then scolded my two year old. If she would have sat us at one of the other 20 empty tables my two year old would have been busy. Save your money on a company that puts customers first. NOT this place. Three thumbs down.

Well before this Michaels opened its doors people around here were giddy with excitement over its…read morearrival. So much so, in fact, that you would have thought that there wasn't another store of its kind anywhere nearby. The poor folks at Hobby Lobby up the street were probably thinking "What are we, chopped liver??" When it did finally open it became apparent why everyone was so eager to shop here. This big, bright new store has everything arts and crafts related that you could want and then some. I won't pretend that I'm creative enough to know what to do with most of the stuff but it's nice to know that it's available should I suddenly feel inspired to take on some kind of craft project. This may be an unpopular opinion, but I actually like self checkouts - as long as they work of course (I'm looking at you Kroger!) And they have plenty here, making it faster and easier to get out the door and get started on your latest venture. If that's not your thing though, I believe there's still at least one human operated register available at all times. Michaels also has a reward program that is worth signing up for if you do a lot of crafting. Even if you don't, it still doesn't hurt to accrue some points that may lead to a discount one day.

I am so glad to have a Michael's nearby this spooky season! :) But Halloween aside, this Michael's…read moreis quickly becoming my "go to" place for crafting supplies. It is well-lit and very clean. And the store is laid out well making it easy to find exactly what you are looking for. They have an excellent selection of merchandise. I love the ease of the self-checkout registers. There is never a wait to check-out. And even though it is a self-checkout, there is always one or two employees waiting to help patrons even before they can ask.

I am not an avid reader, so I'll admit that it was national Puzzle month that got me in to the new…read moreBarnes & Noble location in Flower Mound. I was so pleased with the layout of the new store. The previous store felt way too big and overwhelming. This new store was well lit anond very organized. The store is very inviting and cozy, and the layout makes it easy to find whatever what you are looking for. The employees were friendly and informative, and you can tell that they are proud of this new store. The employee who helped me check out, even took the time to explain their free rewards program, and her help was much appreciated. The new location also has much easier parking, with plenty of spaces just outside their front door. Whether you're looking for a good book, the perfect gift, or in my case, a new puzzle, the new Barnes & Noble will make your shopping experience a very pleasant one.

They were great over the phone. I've been here in person but needed something out of the ordinary…read moreand even though they didn't have it the gentleman I spoke to gave me some direction. Thank you

Wonderful selection of fabrics and friendly, helpful staff. They promised that my old chairs would…read morebe ready in 4 ~ 5 weeks, and they were good to their word. I would have no hesitation about using Angel's again or recommending them to a friend. They even returned the small bit of fabric they didn't need for the re-upholstery.

I had a vision and Maria hit it right on the head. My wall hanging quilt came out awesome. Like the…read morestars say..."It is as good as it gets". I highly recommend charming prints quilting for its high quality of workmanship. This will be in my family for a long time to come. Thanks Maria :-)

From the owner: Quilting Service, T shirt, memory and traditional quilt makingread more

Patrick D. you got your wish. This company has gone out of business because Deanna Walker, the…read moreowner, could not pay her bills or her employee. She continues to run her business out of her house and represent herself as reputable Bridal Invitation vendor. Doing any type of business with her jeopardizes anyone from getting the correct order or any order. She never answers the phone, she never pays her bills, that is why orders are late. Stay away from doing business with her. She is all talk and expects people to do things for her for nothing. If there is anyone out there interested about this company or person and needs more information, contact me. Additionally she has a full-time job with Johnson & Johnson so that is why she is never available.

We had a name added to a certificate. It was $38 which seemed high. When my wife dropped it off she…read moredidn't ask for an estimate so that's on us.We never heard from them and had to call the store to see if it was finished. Then they called us as a reminder to come get it. Their hours are awful 10 to 6. There was no way we could get there during the week. When I showed up Saturday morning to pick up our certificate the lady said she was going to call again because there were going to close early that day. I told her this was the first chance we had to get in and she proceed to lecture me about how they were there til 6 everyday. After my lecture I handed them $40 and they didn't have any change. She actually asked me to wait while she ran to the shop next door to beg for change. REALLY!?!? I will never step in their business again and wouldn't recommend them for anything. I hate to see empty stores in the shops of highland village but this place can't go out of business quick enough. If you need custom invitations go to Party City, way more options and better prices.

I thought employees of Walmart that work behind the counter with returns and purchases need to wear…read moretheir cameras?? I was at this Walmart making a purchase of an Apple Gift Card and unfortunately the card had no money on it when I went to use it to buy music. $300 down the drain. These cards are useless any more. Nothing is safe. Everything is fraud. And me I am out $300 on an Apple Gift Card!! The employee who helped me with this transaction got a little snippy with me questioning who I was buying the card for.

When I was at register 22 today at 1:30 I asked the cashier if she could break one of my 20s into…read moretens and she made this very snarky. We don't do that anymore. When a manager brought the money over and I asked her about it she was not very pleasant and would not offer to help me out. The store has majorly gone downhill with people that are now working there.

I had such a negative experience with the customer service from Rutherford's! It was disheartening…read morethat I had to sleep on it before writing my review. I have been shopping at Rutherford's for almost 25 years. I myself have owned my own business & consider myself a very understanding, positive person in almost every situation life brings upon us. That being said...I also believe the heart of our lives is our Home. More so today than ever before. Home is our safe place to be & recharge. I also entertain at home & many of my friends say I have the gift of hospitality. I am not the least bit pretentious. That saying treat the janitor the same as the CEO is exactly how I've been raised. Thank you, please & a friendly tone go a long way. Excellent Customer Service is so important in business. The human connection can truly save any situation, turn a negative into a positive. We all have that favorite server at our favorite restaurant that we feel are like much loved family. When we make a human connection with others, when they get us we should continue to share with them. In all my business encounters when I find a person who is passionate about their job & executes it with knowledge, friendliness & communication...that's customer service. I want to encourage that relationship by asking for their service, be it my restaurant server, the person I purchase a car, furniture or the person I choose for home decor. This past year I had a lampshade blinged up by Pamela, couldn't have been happier. She had perfect insight & suggestions on how to make my lamp enhance my home. She took into account my colors & my taste. Even though it was a small lamp & a tiny sale, Pamela treated my purchase with the same respect as if it was a million dollar sale. Returning to Rutherford's on Monday to have 3 lampshades blinged I was going to set up an appointment with Pamela. Against my better judgement I let an acquaintance talk me out of it. Should have gone with my gut instinct. Upon entering the store I pretty much had an idea what I wanted, but always love the designers insight cause they are the professionals. I made the choices for 2 out of 3 of my lamps completely by myself. The 3rd shade was more difficult to find a match. Finally I settled on a it will do choice, do I like it, yes...not in love with it. After an hour my brain was cooked. Pamela would have had it completed more timely, she & I were connected on the same color wheel. Ok, so I'm paying for my lampshade jewerly & this employee tells me Wednesday morning pickup. She will call me when my shades are ready. That's a longer turn around than I've ever had but I'm good. Happy to know Rutherford's is busy during this Pandemic. Wednesday morning works, my dinner guests were coming Wednesday night to taste test some new recipes for my future cookbook. Wednesday rolls around & it's 1:00, no phone call, so I call just to touch base. This employee is with another customer, no worries, I ask the person who answered the phone about my shades. She says they have no shades that she is aware of being done, ready for pickup. I leave a message for the employee who helped me, to call when she's available, no panic necessary. 2 1/2 hours later I have had no return phone call, so at 3:30 I call. She tells me she hasn't started my shades yet. No apologizes, no concern. Flat tone, she will have them done by 2:00 on Thursday. I never had tone, I was truly speechless. Ok, I feel like I've been kicked in the stomach, ouch! I'm so very disappointed. My naked lamps for my company to see the minute they enter my home. If I had known it was going to take over 3 days I would have done them myself. BTW, we all tasted some yummy food & we had some interesting dinner conversation. Thursday I never received a phone call either. Do you see the zero Customer Service??! Well, my Thursday was crazy, my Hubby & I raced to Rutherford's knowing they close at 5:30. There's also tons of construction on Lovers. We get there with 3 minutes to spare but the door is already locked. Employees are still inside so I'm about to ring them on my phone when dear Pamela sees us & comes to the door. She recognizes me, she's says your shades look beautiful, you made some excellent choices. We enter the store to pickup my shades & I want to give them a look over. The employee who waited on me...no acknowledgement of me at all! No hope you like your shades, no apologize, not even a hello!!!! NO CUSTOMER SERVICE!!!!!!! The whole time Pamela is waiting on me. It's difficult for me to be critical, but I share with Pamela I'm disappointed that the ribbon on my entry shade is done incorrectly. On the top ribbon it was supposed to be half the size & it's crooked. Pamela offers to fix it but I'm concerned the fabric glue will show. I'll just live with it. Thank You Pamela, you were wonderful, can't say the same for the other woman who gave me zero Customer Service!

Totally loved the place. Needed tassles for tying back curtains. Not exactly an every day request…read more Luckily I have friends who know this stuff. So off we went to Rutherfords. They let us check out a few - interesting what you can do with mismatched tassles, but I digress. While there I saw some reading glasses with built in LEDs so that the light shines onto whatever you are looking at. Added a whole new meaning to high beams.... Anyhow, we found the tassles we wanted, returned the samples and have ordered them. Very nice people in the store and an array of beautiful things.