As an older adult, customer service is very important to me. I have been flying RC airplanes for a few years. The Sport Cub has SAFE and is a great plane to learn on. I decided to try something more challenging. I found the new transmitter very confusing. Well Hobby Hobby walked me through the controls, and now I'm ready to fly. They were very helpful and patiently answered my questions. Their service is the best in Mississauga, and I'm a customer forever. read more

Okay full stars . Great to see such great imvorment . You guys are great . Only Hobby Hobby was the only shop in Canada that could get not one but 2 T90 pro tanks . I have been to other shops and they all failed but hobby came through in 8 days ... wow read more

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If RC is your thing, this is your store. They have a great website - http://hobbyhobby.com/store/ staff is very knowledgeable and their prices are competitive with what you'll find online. The store tends to skew more towards the RC Car enthusiast than anything else, but they do have a load of plane and quad copter inventory as well. Also, as good as the staff are, it helps to know exactly what you're looking for. I got burned on some wheels that they recommended to me that were the incorrect once I got them mounted on my car. So yeah, as with any hobby shop, know what you're buying in advance and accept no substitutions. Only other minor gripe for me is the location. Its a haul to get out to Streetsville from uptown Toronto, but what are you gonna do? The good news is their website allows for online shopping and shipping and the rates and prices are fair. In all, its probably the best place for anything RC. read more

Great store, little small, but very good part selection for everything. Unfortunately not for tamiya. I was able to find a hard to find HPI part on the bright side read more

Don't get me wrong I do like the store very much. The problem I have each time I go there is that the store is too small to walk in. When I find an airplane I like it is very difficult if not impossible to get it off the shelf and look at it. A hobby store as successful as this one would do better business if they moved to larger quarters. read more

Store is probably great if you like RC cars, they should just rename the store RC HOBBY HOBBY. Just recently got back into plastic model kits and am building up both my projects and all the supplies. The store was crammed & messy, the clerks seemed to dismiss me because I was just looking at the plastic models, they didn't seem interested in my presence there at all. There's no prices on anything, I saw maybe 3 price stickers on all the models I picked up or looked at, and the boxes are squeezed onto the shelf in a TETRIS style of display. Their supplies were meh & so was the selection of supplies. Considering the store is also squeezed into a weird strip mall and the employees look disinterested, that's a lot of attitude for Streetsville. The prices were "average" and the selection was the exact same as other hobby stores. Nothing here impressed me. If I ever go back it's because I found something they carried on their website (the site's not bad, only thing that brought it to 2 stars). I wouldn't even phone them, want as little interaction with their "staff" as possible. I'm a good guy, was hoping for a good place to get advice & find things I was looking for. I'll go elsewhere instead read more

Great selection, friendly and knowledgeable staff and competitively priced, not much more to ask for.

Best hobby shop in Gta or perhaps the entire galaxy! Great selection, good prices with a helpful and knowledge staff who do not upsell! I have been shopping at this store for a few years and always satisfied. read more

I went with my two sons looking for parts for a drone that they are building as a part of their weekend project at a tech school. They found what they needed but the price was more than a bit higher than online prices. Staff was not overly helpful and they needed a lot longer looking for things than I thought. May be they expect you to know exactly what you want all the time. Would I return, I would, if my sons can't find something better on ebay/amazon and if they need it like yesterday. read more

I've been going there for 10 years. It's my home away from home. Their service is 20/10 their prices are 10/10. There is nothing bad about that place I can think besides maybe they're 15 minutes away from me. I wish it was walking distance but who wouldn't like that right. read more

Hobby Hobby don't let the size of this place fool you they have just about everything you need to R/C. There parts counter is unmatched as is there knowledge and they're always willing to help there customers don't bother going anywhere else Hobby Hobby is the place to go!!! read more

i just bought another RC from these guys, they gave me fair prices and great customer service, they have people there specializing in RC cars, RC airplanes and more fun RC gear. Small store but packed with merchandise! read more

Great selection and even greater staff! The most knowledgeable! My bf and I have been to all the rc stores in Ontario and this is definitely one of the top ones! read more

I have been shopping at Hobby Hobby for years! I have purchased Two Futaba radios, A Trex 600, a Trex 250, Spekrtum radio for the helicopters, all the miscellaneous hardware to build model airplanes , battery chargers, Li-po batteries, etc...over the years, I have also sent most of my hobby pals to this store. A few weeks ago i purchased four bearings for a prototype build. I asked the guy behind the counter for four bearings: 1/4" ID x 3/8" OD x 1/8" thick. The guys goes to the back room of the store and a few minutes returns with a clear plastic bag with four bearings inside. I asked ageing to confirm the size as there was no identifying sticker on the bag to reference the size and he told me that they were the sizes I requested. paid for the stuff along with outer material I had purchased and went on my merry way. Sent the bearings along with my AutoCAD drawings to a machinist to cut the parts for my project. Couple of week later I hear back from the machinist telling me that the bearing that three of the bearing I sent him were the wrong size: I had one One correct and the other three were wrong - one was imperial and three were metric - a big difference wham it comes to bearing at that size. The machinist sent me back the bearings in his own plastic bags he had laying around, separating the three wrong bearings from the correct one. A couple of weeks took back the bearings and spoke to Tim. I explained the situation to him and he acknowledged that the bearing were wrong. I also told him that I had lost the receipt (think I had inadvertently sent it to the machinist). He said he could not refund me as I did not have a receipt. I told him I did not want a refund awl I needed was him to swop out the metric size bearing for the Imperial size bearing they I asked for in the first place. He told me that I'd have to buy the bearings. He went on to say that he didn't think that those were his bearing because "THEY DONT SELL THEM IN PLASTIC BAGS LIKE THE ONE THAT I BROUGHT THE BEARING BACK IN" I explained to him that the machinist put them in his own bars to separate the worn ones for the right one. He got really rude with me and told me that thats business. I almost but a whole new set of bearings at 4.75 each thats almost 23bucks. I refused to purchase them strictly in the principle. I told him that this is BS and it was not my fault. He told me to leave the store and never come back...this is in front of other customers. Not one time did he acknowledge that it was the fault of the counter clerk and offer to rectify the mistake. Later on that day i called the store and spoke to him and I explained to him that I was a long standing customer and that I would share my experience with my friends - those whom I sent to the store in the first place. He said he didn't care. I ended up buying the bearings online at unit cost $2.50 including shipping and he wanted $4.75! In conclusion before this experience, I would have given this store a 4 star pushing 5 star rating. I give it 5 piles of dog poop. What ever happened to every customer counts? With very poor customer service like this it's no wonder why so many business go out of business. read more