I purchased an item with two pieces and was only sent one. Despite us having a valid contact for…read morepurchase they said it was a listing mistake and refused to send the full order. That is illegal, but even so one would think if they weren't going to honour their promise they would offer a refund for the bungled order. Instead they offered a $5 discount on a future purchase, not even on the purchase they messed up. So I am stuck with half an order, which I don't need, and no resolution.

Online order had been opened and repackaged. The paints…read moreinside were stolen and swapped out for different paints. The shipping packaging was not damaged. The item inside was opened and taped shut with items swapped out. Meaning they shipping it like that. Will not be using this service again.

By far the best GW location I have ever been to. The manager (Tim) is friendly, welcoming, and…read moremakes you feel like a valued guest as well as a friend. The first time I entered this location I was incredibly nervous as the shop was very busy. Tim understood that and still took the time to answer any and all questions I had. I highly recommend this location. The players here are all very welcoming and kind as well.

This is a Games Workshop Brand store, they sell Fantasy and Sci-Fi miniatures for gaming as well as…read morepaints and hobby tools. before I start this review I would like to say that I used to enjoy coming here a few months ago, everyone was friendly and the store was really clean. that changed a few months ago. The shop has a whole range of tools for modeling and painting under the "Citadel" brand. while they are decent tools, they are incredibly expensive for what they are. a pair of clippers will run you 40$ without tax, paints will cost you about 6$ a pot for about 12ml of actual paint, and a small bottle of plastic glue is about 10$. the pricing for tools and glue is very expensive and for this reasons i looked for alternatives. i found cheaper tools and glue for a fraction of the price, so i could buy more miniatures. This did not please GW, the manager of the store asked me to leave for having a bottle plastic glue out that wasn't "Citadel" brand. even though every time I'm in there I buy something to support the store. i found the store to be trying to rope in newer customers and push people away from there store who have experience in models and have their own tools. The store has completely turned me off from buying any Citadel products and has off put me from continuing to support their brand. I do NOT recommend newer customers or parents researching this hobby for their children go into a Game Workshop store, The way they treat their Customers is horrible, they drive out anyone looking to save a bit of money and demand that you be loyal only to them. if you wish to play Warhammer then I highly recommend looking for a Independent retailer. they are MUCH better then Corporate Games Workshop stores.

I just wanna say, this place is awesome. There's an amazing selection of games for any console you…read morecould own, and if you don't own it, well there's a chance you could buy it there! It's like a candy store, but with videogames. Beautiful store.

Nice shop with retro console and arcade games. I come here to play Artemis in the basement. Get…read moreyour favourite game on. There's also board games and comics too. A lot of fun to be had.

I have bought and sold from and to Mike at Bounty Hunter and it's always a pleasure. This guy gets…read moreit and his prices and selection are fantastic!

Great store, fun the browse and reasonable prices. Not the "grumpy comic store" dude I remember…read morestaffed most cool stores like this back in the 80's.

We came here to check out the board game selection for Christmas. No go on the board games but I…read moredid come away with stuff for myself! There were discounts in pretty much all sections and a clearance wall in the back. They have a Crayola section which is very reasonably priced. I got a pack of 3 crazy scissors for only $4. They have stuffed animal selections from all the best brands like Squishmallow, Jellycat, and Palm Pals! The coolest part of the store was their "Pretend Play" area. They had toy versions of a DeLonghi coffee machine, Dyson vacuums, and the ooni pizza oven. They do helium balloons here. I asked if you can bring your own but they only fill the ones that you purchase in store.

Great non-harassment style customer service! A simple hello upon entrance and a follow up "if…read morethere's anything I can do" about 10 minutes later. Lots of selection of great educational toys and books (fun ones too). Nice that they had a Thomas table set up with a significant number of trains for the little one to play with while mom did a quick once around. The only non-English books they had were in French (which is fine), but it was nice to see that they had a good selection of Lego and also that there was a bathroom. Quick and friendly service upon checkout and also a great deal on Ravensburger Puzzles - buy 1 get the next 50% off. Will be back.

Expensive items that cost a lot less at other stores selling the exact same onesread more

Has comics and anime merchandise that can't be found anywhere else! Very clean and organized with…read morereasonable prices, by far my favourite store in Ontario.

Ended up taking the ride to Hamilton to check this store out as anime stores are not very common in…read morethis area. Upon entering the store seems to have a solid selection of things from posters, to key chains, to statues, and whatever else you really expect to find at a store like this. Similar to other anime stores in Canada however I will say that the prices are much higher then the items could be boughten for online which seems to be a pattern with these stores in general. The big plus to this store however is the cosplay gear in the back of the store (not my thing, but I can see the appeal) so this is definitely the go-to shop if you are looking for some gear to add to your costume. Overall I would stop by again if I was in the area, but it's not a must if you are just a casual viewer or collector.

From the owner: Cosplay-FTW specializes in anime products from wall scrolls, apparell, figurines, plush toys, and…read moremodel sets, to Kpop Cds, posters and keychains, to comic, TV and videogame merch of all kinds, to cosplay costumes and accessories. No matter what your fandom is, we've got something for you! We are one of a kind, and the original cosplay store in Ontario, Canada. No other stores in Canada currently match the quality and variety of products we carry, nor the knowledge in Japanese and alternative cultures. Cosplay-FTW is like a wonderland and a blast of nostalgia for all the young adults who grew up on the now 'classic' anime like DBZ, Pokemon and Sailormoon. People literally ask us if they can 'live here' when they first walk inside. It's definitely worth a trip to Hamilton. :)