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    Hoang Charter Bus

    5.0 (2 reviews)

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    9 years ago

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    Greyhound Bus Lines Fare & Schedule Information

    Greyhound Bus Lines Fare & Schedule Information

    1.0(3 reviews)
    65.0 km

    -----this review is being posted for Greyhound Bus Lines as an entire company------…read more IS GREYHOUND TARGETING THE POOR BY REQUIRING GIAGANTIC FEE INCREASES FOR THOSE WHO CANNOT BOOK THEMSELVES?? Let me start by saying that I will NEVER use Greyhound again. Never. I had the unfortunate experience of riding Greyhound just after graduating college. My experience was that the facilities and buses were dirty. The facility lacked adequate security. Now I find out that they are targeting the very people that keep them in business by charging those who most need their service HUGE service fees. My latest experience: It was horrible. My sister, who is staying with me while she completes testing and assessments in consideration for a liver transplant, needed to return to Yuma immediately to provide care for another family member. Because my sister does not have checking or lines of credit, she asked me if I could book her ride for her online. She wanted to make sure that she had a spot reserved. I went to Greyhound.com to arrange for a ticket and transportation for my sister. Greyhound quoted a price of $34.32 for a one way ticket. As I completed the forms online and proceeded to checkout, the cost of the ticket had changed to $52.32. As I researched the change further, I realized that Greyhound has a policy of charging an $18.00 fee if you buy the ticket but are not the person using the ticket. Greyhound listed the fee as a "Gift Ticket Fee." I contacted Greyhound customer service. Based upon my conversation and the lack of English spoken by the rep, I am assuming that Greyhound has outsourced its call center function overseas. The CSR I spoke with explained to me that the fee is a policy of Greyhound and it is charged to cover the additional costs and for convenience. I asked him to breakdown what additional costs they were incurring? He was unable or unwilling to justify the fee. He kept reiterating that "this is our policy and you must pay Gift Ticket Fee." My feeling here is the Greyhound has instituted a policy that is direct fee on the poor and indigent. This policy has the DIRECT EFFECT of raising rates on those who can least afford it. In my sisters case, the cost for me to book her bus fare was an INCREDIBLE 52% INCREASE over the advertised fare. Greyhound...it is no wonder your ridership is in continual decline. It is no wonder that your company is on shaky financial grounds. Wake up. Take a look at your reviews online. Read what people are saying about you. Your organization used to be considered an icon in the American transportation system. Now you are looked at with despise.

    I logged into Greyhound fares and asked for "cheap" from Oregon to Ohio. Fare given was $222.00…read moreone way which takes three days which means food along the way. By carefully booking on particular travel days (just flew on Christmas Day for a low, low fare) - and also at odd hours, I can accomplish this trip in a half day or less for about half this amount. Forget my even considering getting on a bus again. You used to be inexpensive - no more!!!!!!!

    Valley Metro

    Valley Metro

    1.9(169 reviews)
    23.1 km

    Right now its my only mode of transportation. the light rail has been on in schedule give or take…read moreand the prices are great and like that theres a daily maximum I have pay and the rest is covered. also for the buses they are pretty quick. I have it at three stars because it's more of an annoyance and there should be a different way of doing it, and thats checking to ensure everyone has paid on the light rail. on average i get checked 3-4 times just in the morning on the B line and sometimes by the same person and sometimes they see me scan my phone at the little kiosk. I understand the need to check but come on. There should be a way better implementation. also it creates a safety hazard when the train starts to move. Idk about every one else but thats my two cents. and one more thing for the buses, hold onto a chair because they brake hard, at least on the ones I take.

    Paratransit schedulkng is horrible. My appointment was scheduled for 1:00pm. Paratransit picked me…read moreup at 12:00pm. The transit time was 15 minutes. My appointment lasted until 2:00pm. My return ride was scheduled for 3:00pm. Two additional riders were picked up. I got home at 4:20pm. From start to finish over 4 hours with the appointment lasting less than an 1 hour. The remainder of the time was waiting for paratransit. This is unacceptable. The wait times have gotten progressively longer.

    Photos
    Valley Metro - Two blocks from the Arizona Diamondbacks stadium, I saw messages regarding the prevailing sentiment regarding African Americans.

    Two blocks from the Arizona Diamondbacks stadium, I saw messages regarding the prevailing sentiment regarding African Americans.

    Valley Metro
    Valley Metro - Felons vandalize per law enforcement approval. This is after it's fixed by survivors .

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    Felons vandalize per law enforcement approval. This is after it's fixed by survivors .

    Hoang Charter Bus - publictransport - Updated May 2026

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