I have ordered from here a few times and it has generally been pretty good. The items we order are the same each time and the food is pretty consistent. Last night the lemon chicken had changed, and it was still good but I like the old way better. But my review is not about the food, but is about the delivery.
I ordered via the Uber eats app, as I have always done. The restaurant previously used Uber drivers for their delivery's, which means you get the tracking option to see where the driver is. It seems to have changed to using the restaurants own driver now and that is why I'm giving it such a low rating.
I pre-ordered my meal at about 4.30pm to be delivered between 6.30-7.00pm. The expected delivery time was around 6.40 according to the app. It didn't arrive until 7.45 and was cold when it got here. I called the restaurant at 7pm to chase it down and was told that the driver was on the way to pick it up but was stuck in traffic. It was only going from Yarraville to South Kingsville and my husband got here before it did coming from South Yarra. There was no huge amount of traffic that should have made it an hour late. Considering I pre-ordered, specifically to avoid this problem, it's really unacceptable for a $100 takeout meal. read more