I called to get a schedule of the Silver Sneakers Program for Senior Citizens, Roger, the front…read moredesk person, had no clue what I was talking about; the poor thing, didn't even know how to transfer a call; I could hear the confusion in the background as he had me on speaker. When the call was transferred to the program coordinator, she was very blunt! Explain that whatever programs they had was, what they offered, that they didn't discriminate! So long Story Short "THEY HAVE NO SILVER SNEAKERS PROGRAM" but they're getting paid to have this program by my insurance. I hope Management reviews and makes some changes, maybe tain ppl to know what programs are offered, have phone etiquette and explain to the coordinator the Gym is getting paid to organize this program especially for seniors,

Wow visited this location and I have to say I'm incredibly impressed. Ms.Desiree went above and…read morebeyond to explain and show all this gym offers all staff were nice and helpful. Highly recommend trying this gym very clean and professional.

One of the most disappointing gym experiences I've ever had. I was genuinely excited to try this…read moreplace after being given a free 5-day pass, but that excitement quickly turned into frustration and embarrassment. When I showed up ready to work out, the general manager, David, refused to honor the pass I was promised. I felt completely lied to and misled. I wasted my time, gas, and energy coming here just to be turned away like I didn't matter. There was no empathy, no effort to fix the situation, and no accountability just a flat "no." It was uncomfortable and honestly humiliating to be treated that way, especially when I did nothing wrong. First impressions matter, and this was a terrible one. If this is how they treat potential members, I can't imagine how they treat paying ones. I would absolutely not recommend this gym to anyone.

The renovations to the gym are incredible. I love the new look and new equipment! They have a ton…read moreof machines and 5 different hip thrust machines.

This pool is very nice, they have great staff and is also very clean. However, you need a…read moremembership to get inside the pool. I used to have a membership but don't anymore and they have raised the price to buy the membership from $90.99 to $99.99 per month. I don't have any recent pictures of the pool or inside. Very nice overall

Zero stars. Somehow I was talked into freezing my account. Obviously at this point I didn't want…read morethe account. I was informed it was a 3 month hold at the time. So of course life happens next thing you know my account is charged 80 dollars from this business. I call to get a refund because my account was on a hold/freeze and even though I have not stepped foot into this worn out gym they refuse to refund me. Okay so obviously now I get this is the point of a hold to make you forget about the account and charge you as soon as you forget ! Horrible the times were in and they expect you to remember about a gym hold!

I have a sole membership with them. I may expand and try other locations, but for now I'm ok with…read morethis one for a quick workout. The location is convenient for me. The facility is big and machines are in working order. They have a turf room for crossfit/free training and on the other side is a half basketball court. They've added a few new machines and I enjoy going into the room whenever it's not too packed. The workers aren't that helpful. When I originally joined, they did a quick walk through of the main area. The rest of the tour was accompanied by the pointing of fingers in different directions as she mentioned the pool, sauna and a cool down room. They don't show you how to use a piece of equipment if you're unsure. On a different day, I had to ask someone about a rope machine in the turf room and the lady responded that she didn't know anything about it. I figured she didn't know much as she was on the heavy side herself and was kicked back behind the counter on her cellphone with another lady not even knowing they had a rope machine lol. They didn't even try to help. Luckily, there was a guy working out nearby who showed me a few things and now it's one of my fave machines. I think they are just unmotivated employees or just bored idk. I complimented an employee who was nice and very different from the rest. She happened to be the manager LOL! I think they may have even said the regional manager but not sure, it was so funny & ironic that I can't recall the rest of the conversation. She's a little tiny thing and she's so helpful and chill. She's usually there when I go after work now. Is she the reason why the tunes are jammin' after 5pm during the week? Any other time the soundtrack is not so energetic. I bring my headphones but I rarely need them when I go around 5-6pm during the week. I recommend you wiping down the equipment as you use it of course. I saw a napkin or tissue on the floor beside one of the ellipticals for 2 days straight, so I'm not sure how often the custodians come through. THE.RESTROOM IS.HORRIBLE.OMG! Some toilets won't flush and are clogged up. The floors have puddles of God knows what kind of liquid. The napkins are all located around the walls in the gym area (you're lucky if they are refilled) and there are only hand dryers available inside the bathroom. There's a Chili's in the parking lot nearby, I usually can use them to change or freshen up instead of using the gym's restroom. I can't comment on the pool and sauna area, the idea of even going gives me the heebies and I don't plan on using these amenities. All-in-all, it's a gym people. Don't expect to smell or see roses. You go and workout then you leave. Just don't be the person who doesn't clean up behind themselves or you'll be part of the problem.

I suffered a fall at the 24 Hour Fitness San Jacinto location that left me with a significant…read moreinjury to my clavicle and shoulder area. Since the accident, I've been dealing with severe pain, multiple doctor visits, an MRI, and ongoing appointments with an orthopedic specialist. There is also a possibility that I will need physical therapy as part of my recovery. What has been most disappointing throughout this entire experience is how poorly the situation has been handled. It took me three separate attempts to file a claim before I finally received a response from the General Manager and was given an incident report number. Since then, I have not received any follow-up communication, updates, or even a simple check-in regarding my condition or claim. Because of this injury, I have been unable to work and have lost income while trying to recover. The physical pain has been difficult enough, but the lack of communication and support from the gym has made an already stressful situation even more frustrating. As a paying member, I expected much better. Instead, I feel like my concerns have been ignored and that I've been left on my own to deal with the aftermath of an injury that occurred at your facility. The complete lack of customer service, urgency, and accountability has been extremely disappointing. At a minimum, I expected someone to follow up, provide updates, or show some level of concern for what I've been going through. I hope no other member has to go through an experience like this. The injury itself has been difficult, but the way it has been handled has made the situation even worse.

At first I thought fitness FX was only for yoga because of the google pictures but once I arrived I…read morewas met with actual fitness gear and I was surprised but once I started hitting the gym after a week I could see real changes in my body! And after two months I became the motherf*rtnite mister Olympus!! If it wasn't for fitness FX I would've still been talking with my discord kittens but now I'm only interested in Discord Lionesses

Great gym, I just wish it was a lil bit more organized and people put back the weights they use to…read moremake a more safer and cleaner environment! But highly recommend!

Hello all. I would like to share with you my story and the reason I started working out at the Camp…read moreTransformation Center here in Houston (Federal Rd. location). Every day after work, my 15-year-old son would greet me at the door to the house with a basketball in his hand. His words to me were always "...let's play a game of 1vs 1...you and me". My response to him was always "...I've had a hard day at work" or "my allergies are really bad" or "I have work to do upstairs" etc. The real reason I would avoid a basketball game with him was that I had high blood pressure, I was overweight by 55 lbs., and I couldn't even play ball for 15 minutes without almost passing out. I started noticing that he stopped asking me and would play outside alone...or just not play basketball at all. I had to make a change before I caused any more damage to my relationship with my son and even to myself. I had to change my eating habits. I also changed my couch for a walk outside, start moving more on a daily basis. My wife recommended the Camp Transformation Center to me because one of our family members was attending. She spoke well of this place and the hours worked well with my schedule, so I stopped by. I started on May 28th with a 4-week tryout. I told myself, "It's only $49 dollars, I can either lose a few pounds or lose the $49 dollars". Losing $49 dollars wouldn't hurt my pocket that bad and losing weight would be beneficial to me...if I decided to stay for the full 4 weeks. Today is August 16, 2019, and I have not looked back. I weighed myself the day I joined and I was at 255 lbs. I am currently at 238 lbs. (17 lbs. less than when I started). I still don't see the change visually but I now have to wear a belt because all of my pants do not stay on me. I wanted to better my health and try to keep up with my son and I have achieved both. My blood pressure is back to normal and I can play 3 games of 1 vs 1 with my son and still have the energy and capability to go for a quick swim after our game. Victor Cedillo August 16, 2019 Current weight: 238 lbs. Goal weight: 200 lbs.

This place is so fun to come and workout. Always challenging and playing the best music!!!! Are you…read morelooking for a place to workout and not be looked down at because of what your physical limits are then this is the place for you.