My wedding reception was recently hosted at the Hive. I am writing this review to provide feedback to others considering the same, and to experience some sort of catharsis after an overall awful experience on what should have been a happy day. I have never felt so belittled, disregarded, and demeaned in a professional relationship.
Before I provide insight into my negative experiences, I should recognize areas where the Hive excelled. The Hive is a beautiful facility with an interesting layout that lends itself well to smaller groups hosting events. The art work is top notch, and the décor of the wedding itself was put together beautifully. Staff members worked hard to choose, create, and set up flower arrangements and accommodate color selections. Staff members accommodated our guests with specific food restrictions, and ordered/picked up 2 meals from a local restaurant. This was going above and beyond as I expected needing to ask a family member to do this. The Hive hired an exceptional bartender to work the main bar. I had nothing but positive interactions with her and received good feedback from our guests. I will also say that our guests largely had a good time, enjoyed the venue, and had fun with the adult paint room. The Hive agreed to set up a photo booth with short notice (although this only required setting up a small digital camera on a tripod, securing a black sheet over a wall, and placing props I had already purchased on tables/hooks). The Hive was also good at adding small touches, such as placing blankets on the backs of chairs of outdoor guests for comfort.
I realize my review is lengthy. In this case, the length is directly proportional to the level of difficulty we had in planning the wedding with the Hive. Due to character restrictions on Yelp, I cannot post my entire review here. I urge you to read the full thing on Trip Advisor (https://www.tripadvisor.ca/Attraction_Review-g181727-d9765610-Reviews-The_Hive_Gallery_Gatherings-Canmore_Kananaskis_Country_Alberta.html). If you do not have time, I will briefly sum up my experience. From the onset, there were communication issues. Complete information was not always provided; contradiction and inconsistency were instead the standard. I felt that the process was poorly organized and scattered. Major changes were proposed to our program, and contracts with the caterer as many as 5 days, and as little as 1 day before the wedding. Arrangements were not carried out as requested and agreed upon. I urge you to visit the Trip Advisor review for an abundance of concrete examples of my experiences. read more