At first, when we first went to get a quote for my policy, everything seemed very smooth and nice…read morewith Ron. I was with his insurance for roughly 3 years. At first, it was super easy to get ahold of him and he was very happy to help us out. Then after we went to go get home insurance with him and he also helped us out and the prices were great, this is when it started to seem a bit suspicious. With the insurance, he told us we would get all the paperwork in the mail for the house insurance. We played the waiting game for 1 month, and in that time frame I would try calling him and texting him but no answer. We never received our insurance package for the house, so we just did not renew our house insurance with him and we continued just with our car policy. At the start of this year, we got tired of not being able to get in contact with him and the price of our insurance going up like crazy, so we ended up switching to another company. I texted him once for him to cancel our policy and was just left on read. Then I called him and asked if he canceled our policy, that I just wanted to make sure. He said yes it's been canceled and hung up on me. Today I come to find out that he never canceled our policy because I was looking at my bank statements and I got charged for my policy when it was more than a month canceled. Do not get your insurance or anything here!! Save yourself a headache!!

Ron Burcker has been my go to insurance agent for nearly 5 years now…read more He is extremely professional and personal and is the most dedicated man in the business. If you visit his office, you will see hundreds of awards and accolades on the wall with his name on every one of them. My latest experience with him was simply amazing. On a 2/14, Saturday, (Valentine's Day) my girlfriend and I were out in Santa Monica enjoying the day. I ended up purchasing a car that day from a private seller. Tons of crazy drivers out there and I felt uncomfortable driving my new investment home for 2+ hours uninsured. I texted Ron to see if he was available to help me get covered and within 30 minutes, Ron had printed and texted me photos of my new insurance cards. I was 100% covered. I am a lifelong customer. Thank you, Ron!

Best price ever. Gabby is amazing, she was able to get me full coverage asap for my brand new car!read more

Hi my name is Wilmer and I'm average guy. I live with a little extra then pay check to pay check. I…read morewas looking for the lowest rates in insurance and after talking and wasting my time with these national brands that say they could save you tons of money I found Gabriela. Fast, easy, and affordable. She was patient, nice and understanding. She made it easy and I did t feel judged because I could afford to pay hundreds per month. Don't waiste your time and give yourself the chance to see what Suitable Insurance can do for you.THANK YOU Gabriela.

Amazing service. All the agents are very professional very…read moreknowledgeable and make the visit stress free.

Really appreciate Daisy for helping me out super fast and informative.she was extremely friendly I…read morewould highly recommend everyone to go here to get help.

I was helped by Donovan to get my Auto policy. He was very helpful and was able to get me a good…read moreprice for my 2 cars. He was also very patient with me and answered all my questions. If you need Auto insurance you can ask for Donovan and he will help you.

Spoke to a person named Lucy today.She had the worst customer service I have ever experienced.She…read morewas very hostile , disrespectful and rude to me. Instead of trying to explain , she would talk over me , disconnect my call and tried to transfer me to a person , she said was a manager that was not a manager. Even worse than that. She had all the wrong information to my account. As far as monthly payment, how much we recharged if we are an auto pay accessories etc, simple things that people should know if they're answering the phone and trying to provide a paying customer with service. I'm completely disappointed in this company's performance and customer service. I'd recommend going other places for auto insurance. Because this place will overcharge you extremely.

I don't recommend this place at all!!! I had called them the week before to make sure what their…read moregrace period was and was told 12 days grace period. I call again to pay and I was told that they don't know why the lady I spoke with told me different and I need to pay 2x the amount if I want to continue. Their employees don't know how to do their job at all! They all need to be trained better and give accurate information. They tell you one thing and then another when they are in the wrong. I will definitely be taking my business elsewhere!

The ladies at Veronica's Insurance are so helpful in every way! I was freaking out about my…read moreinsurance and I called Veronica's insurance an hour before closing, yet was still met with warmth and helpfulness! They even made sure to finish the process that same day! Not only that, but they offered me the cheapest offer I have EVER gotten after almost 3 years of driving. To top it off, when the DMV was having issues about my insurance the next day I went into Veronica's insurance in person. The place was not only clean, but all the ladies there was sweet, kind, and helpful to everyone around them! Huge shout out to Patty who helped me out and sent the proper documents to the DMV when I explained my situation! 10/10 would recommend

Elizabeth and her team are amazing. Their knowledge of the insurance industry is amazing. They're…read morereally helped me with a new policy.

when I tell you these girls care I mean it I have talked to them all and I always feel like someone…read moreisn't just selling me just anything they are actually looking out for my business 10 out of 10 recommended! did my registration and insurance renewal permits and iftas all with them I know I am in good hands thank you appreciate all of u ladies

Went to transfer title of a motorcycle, and some uninformed lady stated I need a bill of sale. In…read moreCalifornia you do NOT need a bill of sale if the Title OWNER signed over the title to you. This is very clear on the DMVs website, and I called them to confirm this is the case. Long story short, I was able to go to H.E Vehicle Registration and register with the title signed by the owner. I'm not a fan of people who lack intelligence... and the lady there clearly lacked intelligence. The business is supposed to open at 10am... I was there since 9:55am... This lady pulled up at 10:15am after getting calls from multiple people stating customers are waiting. First red flag. Then she gave me that BS excuse because she didn't want to deal with multiple customers that have been waiting on her. What a joke. She should be fired immediately. 5 minutes late... ok... but 15? yep. She needs to be fired. Doesn't know the DMV rules? Fired.

Love this place. The easiest way to get registration done. I literally moved back to Cali from…read moreVegas and my registration was due in 3 days and they did my tags/license plates for me within an hour. I highly recommend this place, Don was a great help!

Updateeee **** I called to cancel on the 15th of June 2018 it is now Monday July 2nd 2018 and I…read morestill have no refund nor any kind of updates.

Ruben is a true gem and a true asset to Premier Insurance! His customer service skills along with…read morehis proactive efforts are truly superb. He is passionate and committed when it comes to his customers and his work. My family and I are so glad we found our agent Ruben. He became the reason we keep going back. Characteristics and qualities of his type are rare to come across, and we are happy with Premier Insurance for hiring such outstanding personnel such as Ruben. Thank you Premier, and thank you Ruben!

I should've known by the reviews not to come here, I've been a customer for years, but lately, the…read morestaff is VERY rude! I thought it was super weird that, to just ADD a commercial vehicle to my policy was $500, & when I made a face (without saying anything) & she right away said, "but since you've been our customer for years, I'll bring it down to $250.hmmm,..yeah, Brokers fee that they make up to see how much they can actually take from us. Today I went in & the old lady was Very rude! Oh but she can't be wrong in anything she says & won't let you get a word in edgewise! Whole time I'm trying to talk, she interrupted me by saying, "ma'am, MA'AM MA'AM" OMG! Yeah I wish I got her name. She's the older Hispanic lady. All this JUST FOR A QUOTE! Going somewhere else!

I happened to get ins with aspire thru them I canceled my policy and there is a penalty for…read morecanceling big rip off be sure to read the contract cause DON'T GET iNSURAnce With ASPIRE cause they will charge a cancellation fee

When needing an Insurance agent, Susan Mesa is the best. She…read moreis hands on, never passes the buck, always on top of what a customers needs are. So if you haven't given her a try this is your chance.

Susan Mesa has been our insurance agent for many years. Unlike our previous agents, she contacts…read moreus several times a year to make sure our coverage is reviewed, has been there to support us when we were involved in an auto accident as well as a burglary in our home. She always returns calls if she doesn't answer the phone when you reach out to her and has the latest updates on our needs and policies. Great to work with and we highly recommend her!