The Florida Room is a perfect venue for a Baby Shower! On location, the gentleman who provided the info about the venue and all of the catering was very professional, informative and organized. The catering staff we spoke to were very kind and answered all of our questions. Beautiful location, easy parking and your permitted to set up a few hours before the event. The white linens and the tables were set up before we arrived. All tableware and cutlery were included - very clean and well kept. The catering for the brunch was top notch. Plating was beautiful. The mimosa bar was great. Food was attended to and tables were cleared continuously. The drink attendant was sweet and on point even when guests swarmed the station. We were permitted to blue tooth our own playlist and it made the event more personable. A podium and microphone were provided and set up upon arrival.
Unfortunately, the person who handled the actual event planning via email/phone was not organized, attentive to our requests and somewhat rude. We had to go back and forth over and over to get everything straight. Things were added and taken away that were not requested. I understand maybe she was trying to upsell but it was an unexpected hassle. Without explanation, she advised she did not even look at our initial request form?? which laid everything out clearly. We only ordered 3 things. She informed us that she had multiple events over multiple locations - seemingly the reason ours was problematic. She repeatedly referred to our event as a bridal shower (which also ended up on our confirmation form that had to be fixed). Poor thing, it seemed like the job was too much for her to keep up with. Glad it was not a wedding I was planning.
On the day of the event, during our scheduled time to decorate, an event person? (female) walked a group thru our room and was speaking VERY LOUD - LOUD - LOUD to talk over the music (Dubsdread was playing before we blue toothed our playlist) and to talk over everyone who was involved in the set up process. It was rude. Our event organizer was giving instructions and this person was talking over everyone in a stern voice without apology like our presence was annoying her? We had to schedule our initial walk thru, etc. so I don't understand why she would do that during our event OR schedule an overlap during that time. It was NOT professional NOR kind.
Overall experience - great! loved it. The historical beauty of the place, the wonderful catering people and food made up for the (2) people so I would recommend this venue but use the info I provided to make your experience better than mine. :) read more