My overall impression of this talent agency is: 1. They will waste your time and not care about it…read moreat all 2. If you are dissatisfied with your job assignment, they will not care and think you're just making up excuses.
My experience with this staffing agency is "eh," I think it really all depends on which staffing agent you work with, I worked with Wynne and McCall. At first, they appeared to be very friendly and responsive, but only if you don't have any disagreements with them. If you disagree with them in any way, then they become difficult to work with.
I got a job at Turner through this staffing agency. Wynne was interesting, to say the least. She didn't seem to care that much about my time. Whenever we would schedule a time to speak (even for my interview), she was always at least 30 minutes to an hour late; I would often have to call her because she "forgot." She was once supposed to call me at 2pm to go over some things and didn't end up calling me until 4pm. No apology or anything.
After I got hired, I went to their office to fill out paperwork, which took me about an hour to complete. Wynne told me when I was done to go to her desk and give her my papers. I must have been going slower than she expected because every 20 minutes, she kept coming into the room and asking me, "Are you done?" I would say "No, still working on it," and she would leave, but only to come back again after 20 minutes. Finally, she got tired of doing that and just sat next to me, waiting for me to finish, so that was annoying.
Before I got hired for the job, I had mentioned that I wanted a higher starting salary. She seemed very surprised by this, saying "You were expecting to make that much in Atlanta?" I have never heard a recruiter say anything like this before. Who accepts the first offer and who would say something like that? Most HR personnel should expect some negotiation after they've hired someone, so her response was odd. I explained to her that, yes, I did want a higher salary and after some strenuous back and forth, I finally was able to go up a bit.
Once I finally started working at Turner, this other woman who I never met, McCall would often come by Turner and have meetings about me with my supervisor. I thought this was odd, primarily because I never even met McCall and she never introduced herself to me. I also found it strange that they would have meetings about me, but I was not included in the meeting. Even stranger, why have a recruiter that I never met, speak on behalf of me? After their meeting about me, they never even told me what they talked about. So if you end up getting a job through Brooksource, expect weird things like this to happen.
Anyways, the job at Turner was terrible. The department was unorganized and a mess so to make a long story short, I ended up quitting before my assignment was over. Friday night, I sent Wynne a long, detailed email explaining to her my decision to quit and not return to work on Monday. In my email, I explained to her why I was dissatisfied with my job and my department, in a very professional way. On Monday, I was expecting her to call me or at least reply to my email (for her to hear my side of things) and maybe say something along the lines of "I'm sorry you didn't like it there." But instead of doing that, she just posts my job on Linkedin, which meant she saw my email, ignored it and just went about her business.
A week goes by and I finally hear from Wynne on a Thursday. She emails me saying that she has my last paycheck and asked if she should mail it to me or if I wanted to come by and pick it up. I tell her to just mail it to me. Then Friday, comes and she calls me at 3:00pm saying that she needs for me to return my Turner badge. There was urgency in her voice and she was asking how soon I could get it over to her. Surprised, I told her I could drop it off in an hour. In rush hour traffic, I drive down there and I was driving, I couldn't help but think of how much of my time they wasted. If Wynne knew that I had to return my badge and come back to their office, why not tell me to drop off my badge and pick up my final paycheck at the same time?
The only reason Wynne still contacted me after I quit, was just to return my badge and get my paycheck, not to hear about what went wrong at Turner. I believe that Wynne didn't want to hear what I had to say because of my decision to quit and lost any interest in me. The whole experience felt novice and unprofessional.This is a place that doesn't care about you; they just want to fill roles as quickly as they can and look good in front of their clients. If you don't like the job that you get through them, don't expect for them to be understanding or anything like that; they will always side with the client over you. The lack of sympathy and concern, in addition to this staffing agency not being very efficient or professional, is why I wouldn't recommend this agency to anyone.
