They cleaned everything perfectly, just the way I wanted…read more I'm really happy with it. Thank you!

Wanted to get my grandparents house deep cleaned, particularly the walls as they have pets. Called…read moreon the phone to discuss options and what they could offer! Easy, transparent with what they are able to do, and quick availability. Couldn't have been happier with the process and outcome. Will be booking again!

We have worked with Maria and Maria many times over the past seven years, for move-in cleanings,…read moremove-out cleanings, and make-the-house-nice-for-guests cleanings. Their various teams have consistently done excellent work. They arrive on time and bring all the supplies and equipment they need. With a recent visit, I was astounded by how clean the floors, countertops, and bathrooms turned out. They were also surprisingly thorough in also cleaning outdoor spaces, appliance interiors, doors, light fixtures, and other nooks and crannies that it never would have occurred to me to request they cover. Every M&M colleague is friendly and pleasant. They are a true joy to have in our home, and we are grateful for all they do. I look forward to working with them again whenever we have cleaning needs.

Great first cleaning! Team was fast and efficient and friendly. I look forward to monthly…read morecleanings from the Maria & Maria team.

Our office has used JRP Janitorial Services for the past year. They have done a great job…read moremaintaining and cleaning the office space. Javier and his team communicate well via email and phone and work hard to make sure we are completely satisfied with the job. When we have needed special cleaning projects done they have always stepped up to help out and have been flexible with our needs. I would recommend JRP Janitorial Services.

Office floor cleaning and sealing . Completed within timeline. Punctual and good communication…read more(email/phone) during process. I would recommend JRP.

Fast and good clean. Gave me a quote that beat Molly maid. They also squeezed me in within 2 hours…read morenotice. Really good if you want the job done day of. Pro tip: Call them and they will overwrite the appointment calendar online. I got the hourly clean service for two hours two bed two bath.

I called Insta Maids to book a cleaning service, and during that call I asked a simple question…read moreabout five shirts on the floor. I explained that I am disabled and asked whether the cleaner could pick them up. I was told that would require roughly an additional $100 charge. Rather than pay that, I said I would pick the shirts up myself. What should have been a simple booking then turned into repeated attempts to move me to a more expensive service. I eventually booked the standard service online and picked up the five shirts myself. To my surprise, Insta Maids then CANCELLED my appointment because they believed I needed the higher-priced service. They called me while I was working and again tried to discuss the service. I specifically explained that my break was over, I had to go, and I needed to lead a scheduled sales meeting with more than 20 people. When the conversation continued anyway, I ended the call. Then they immediately called me back. Because I had two consecutive calls from an unfamiliar number--and because I have both a seriously ill family member and employees who may repeatedly call in an emergency--I stopped my live Zoom meeting and answered. It was Insta Maids again. I made it very clear that I was working and could not talk. I ended that call as well. Since Insta Maids had cancelled my appointment, I hired another cleaning company. I actually chose a MORE expensive company and booked approximately $300 per week in recurring service. Price wasn't the issue. I simply wanted a company that would take my booking, provide the service, and respect my time. Then this morning an Insta Maids cleaner unexpectedly showed up at my door. I discovered that Insta Maids had reinstated the appointment and charge even though I had never agreed to reinstate the service they had cancelled. When I called, I was told that they had informed me during the previous phone call that they were reinstating the appointment. I had an AI transcript of the call in front of me, and it did not show that statement being made at all. To be completely fair, after listening to the actual recording, it sounds possible that the representative MAY have been beginning to tell me something about the appointment when I cut him off. I had already repeatedly explained that I was leading a meeting and could not continue the conversation. Whatever he was beginning to say, I did not hear a completed statement that my cancelled appointment was being reinstated, and--more importantly--I never agreed to reinstate it. There is an enormous difference between attempting to tell a customer something and obtaining the customer's authorization. I did not authorize Insta Maids to reinstate the service they had cancelled. I did not agree to the reinstated appointment. I did not expect anyone to arrive at my home. By the time they arrived, I already had another cleaning company scheduled for that afternoon. This entire situation could have been avoided by simply respecting two things: 1. When a customer says, "I cannot talk right now," let them go and call back at an appropriate time. 2. When your company cancels a customer's appointment, don't reinstate it and charge the customer's card without clearly obtaining their agreement. They had already made the sale. Somehow they turned a completed sale into a cancellation, multiple unwanted phone calls, an unexpected cleaner at my door, a disputed charge, and a customer who has now taken approximately $10,000 a year in recurring cleaning business elsewhere. In fact, I am paying the competing company a higher rate so I will not pay $15,000 a year. That's an extraordinary amount of unnecessary effort to lose a customer they had already won.

They were detailed with what they included with their service, and what was excluded.read more

Very disappointing experience…read more I paid $320 for a deep cleaning because my house needed it, and they still missed areas in one bedroom. Worse, they broke my curtain tie-back and damaged the coffee tray on my Breville machine without telling me. When I complained, the owner called me and said, "Your house was awful. You should have seen it before." Of course it needed cleaning--that's exactly why I hired a cleaning service. When I asked why they didn't tell me about the damage, she said her crew didn't bother to tell her. Now I'm facing another $435 in repair/replacement costs. Accidents happen, but honesty, communication, and accountability matter. Very disappointed with how this was handled and would not use this service again.

Above and beyond. We hired this team based on a referral from a good friend. She raved about the…read morequality of service. My expectations were high, but when Rafa and his crew came in, they exceeded them. The attention to detail and impeccable cleaning were so appreciated. I've hired them permanently and highly recommend them. Thank you for your excellent work.

I was a bit skeptical at first due to less reviews here on Yelp but I thought to take a leap of…read morefaith and it did not disappoint. I used their services for cleaning my apartment and loved it. The apartment felt pretty and clean after they left. They were right on time, maybe a minute or 2 early and so easy to work with! I would gladly have them clean my house on a regular basis and so should you!

All Janitorial Service did a phenomenal job on a post construction clean. I reach out to many…read morebusinesses for a proposal, and only Chris with All Janitorial Services took the time to understand the job, provide a through proposal and execute on the work with precision. All at a fair price.

The staff is great, reliable, and able to get out some pretty gnarly stains. I have been using them…read morefor a couple months now and consistently appreciate the work they do. They are also really good at accommodating my schedule needs and adapting to cleaning needs as things change during the week. I find their pricing to be reasonable for the work they do. I really appreciated that Chris took the time to come to my gym and check it out to see what was needed so the proposal was fair and thorough. My clients have also commented on how much better the gym looks now that they have been regularly cleaning the gym. I highly recommend them.

I had a windows cleaning project. Milton came in-person for an on-site evaluation. I quickly…read morereceived a custom quote. All companies have similar pricing, the major differentiator was Milton's professionalism and demeanor. His crew came a few days later. They arrived on-time, sober, polite and willing to help. They did a good job in about 3 hours. They had the knowledge and equipment to handle any issues (elevated windows, water stains, screens, rails,...).

This company is very responsive and does an excellent job. I will definitely use them in the…read morefuture.

OMG, what a great service and amazing product quality! There is nothing like having your house…read morecleaned with biodegradable materials, which is so much healthier for ourselves and our pets. From the moment I requested a quote, I experienced excellent customer service, and the cleaning was completed by a very professional team. They arrived on time and did an outstanding job. Highly recommended!

I hired NeXgen to provide building janitorial and facility support services at our 3 corporate…read moreoffices totaling 290,000 square feet. We bid the contract out formally to 4 of the large janitorial providers with long history in the industry within the Bay Area. I chose NeXgen and am so happy I did. Their service delivery and customer service have been nothing but first class! Brandon F. was very thorough and involved through the transition, which helped make everything seamless. A+ NeXgen, I have referred you all on many occasions!!! Keep up the great work!!!!

You can see how clean a job this team does just looking at this rug. I'm now on a subscription plan…read moreand can't appreciate enough how thorough and professional their service is. 10/10 recommend!

Fast and great communication. For a 995sq ft 2bed1bath is…read morewas a little over $400. We requested a deep clean, move out service. There were 3 cleaners that came on time. They did a great job cleaning the interior of the house and finished cleaning in about 3 hours, they asked us what we wanted targeted in particular in the house. The team did a great job on a pretty dirty oven interior, making it spotless. The landlord was super impressed and said it was probably the cleanest she'd ever seen the house. Would definitely use this service again when it's time to move into another place!