Sal was my superhero tonight!! I was stranded on the side of a busy road, about to get towed…read more by the police for being a road hazard. He came in less than 10 mins and fixed everything! He saved me on my worst night! 10/10 service!!!!!

Nonsense!! I requested a jump start service. They sent a…read morelarge tow truck and charged me for tow service instead

With the two encounters I've had with Pratow, I can say they are a friendly and professional tow…read moreservice. They offer a good, consistent price point, which is why I always recommend them to family, friends or colleagues.

Brian is great!!! The mechanics are very knowledgeable and friendly! His daughters Samantha and…read moreStephanie were very helpful too! I highly recommend using them for all of your automotive repair needs!!!

I recently was in an accident and AAA towed my car to Classic Coach Works. My car was deemed…read moretotalled and I had to pick up all my belongings from the car. I had a ton of change and $15 of bills, and am extremely happy to say that it was not taken. Cash could easily have been "misplaced" or somehow found its way to a pocket, especially such a small amount. I had assumed it was a lost cause, but was exuberant to find that there are still honest people in this world! Also, the staff was extremely friendly. Thank you for a positive experience!

They had my Subaru car for over a month and a half, stringing me along, telling parts were coming…read moretomorrow. After all that time, they finally took it for a test run and said it needed a wheel hub ...they said it would be another 1K on top of already 3.3k that was already a few hundred over the estimate. In the meantime was using my backup old Ford that had gotten a flat tire...they charged me another 1.9k, $500 over what I expected to pay. To make things worse they damaged something on the truck, as when I would go backward to the right, I would feel a rubbing or grinding. Also, the steering wheel became loose and really shaky. The next day, it began to sound like the brakes were going as they began to grind, when they were hardly used and newish brakes. Going down a small incline, the breakline popped. They took no responsibility for it. I had another shop tow me and repair the damage they did. Finally, I picked up the Subaru, I drove two doors down, and the battery light went on. Now, the battery and brake lights go on as the headlights dim, and the security alarm is set off uncontrollably, not being able to turn it off or turn my car on, leaving me stranded in the Shop Right parking lot. I had to use a hack that another garage told me to do, because Classic Coach doesn't return a call an hour after I picked the car up, nor ever, not the next day. As classic ...the wheel hub still isn't fixed, but I don't want them near my car, and I'm taking it to a different garage that fixed the truck that Classic Coach broke and charged me for. On top of all this, I had to rent a car for one week. Classic coach replaced the radiator but did not put any antifreeze or coolant in the reservoir, foutunately I discovered it because I popped the hood as the car drove terribly. The male mechanics in the shop are very honest, as I had money and valuable things there that were not touched. I especially would not recommend them if you are paying out of pocket and you do not have deep, deep pockets. I dreaded dealing with a woman by the name of Lauren, who is in the office, who I found to be pushy, insensitive, and controlling ( would not let me talk to the mechanics who worked on my car, insisted that I buy road-only tires for my truck that goes off-road at times, and she exhibited other strange behavior).

What a wonderful spot! The folks here are fantastic, and the business is totally fair.read more

They are so friendly and smiley, while the final bill comes out twice what they first told you!!…read moreThere were no surprises for any extra work done. They just padded the bill. The real surprise was they damaged the hood which they fixed after I pointed it out, and they improperly tested the charging system in an obvious attempt to churn more work! Charging system was fine before and after their service.

The guys at Quality are the best!!! My boat trailer got at…read morethe Westport boat ramp and the came quickly and got it out with no damage at all. Thanks guys!!!!

dont use this place they killed us non the price for a tow…read more we needed a tow for our medium duty truck we were broke down on the off ramp at exit 21 so it wasnt super far and we needed it towed back to norwalk and they charged us 650.00 HIGHWAY ROBBERY we are a tractor dealer in norwalk and need alot of units towed all the time and we use a couple different companies so we know what the pricing should be but both of our other guys were busy so i gave these guys a shot and it was a mistake we have 15000 lbs machines delivered for around 450.00 to 550.00 and that is to greenwich or trumbull again beware there are much more affordable companies tom deal with than these guys

Very responsive, on time no issues changed my tire quickly. Very convenient if you run into a flat…read moreand need a mobile fix.

one of the worst? I don't know how they still in service. They robbed me for my $400 deposit. The…read moreone guy gave me ETA, which was at 10 to 11pm and they never showed up. I stood there until 11am next morning and still didn't show up. Ive tried calling them back but that person won't answer. I've tried texting them and I get no reply. Never try this business ever they will rob you blind. When they say they need that deposit don't ever give them deposit just hang up the phone. They're scam artist scam you for your money.

They went above and beyond to help a fellow Jeeper. They made sure she got home safe after they got…read moreher vehicle running for her. A++ in my book.

I recently had work performed on my Subaru Crosstrek, and it was the best auto service experience I…read morehave ever had. The owner, Matthew, a master mechanic, quoted the job beforehand and explained in detail what would be done, along with possible things that might complicate the job. Matthew was very knowledgeable and experienced with my car and the type of work being done. When the work was finished, he provided a detailed record stating all the work that had been completed, along with the invoice. Parts and labor are also under warranty (much better than the dealer's warranty). My car hasn't driven this well in a long time...it feels like a new vehicle! No more car dealer. Triple J Automotive is now my preferred auto shop!

Matthew is so kind and thorough. I've brought my own car and my parents car here. During a safety…read moreinspection he gives his opinion on what needs to be fixed. When we told him about a rattling we heard he even test drove our car to figure out what it was. It wasn't a major issue so he recommended against fixing it instead of spending lots of money (I've never had that happen at a mechanic before..) he explains things clearly for the lay person which is so appreciated .Will be bringing my cars here!