I can't recommend Pearl Alterations highly enough…read more I had purchased a beautiful designer satin gown online for an important family wedding in the UK, but when it arrived just a week before I was due to leave, it was almost two sizes too large. I immediately called my usual alterations shop, but they were fully booked and couldn't fit me in. After reading the excellent reviews for Pearl Alterations, I decided to call. The owner encouraged me to come in straight away, explaining that once he saw the dress he could give me a quote and let me know if it could be completed before my flight. From the moment I met him, he was warm and welcoming. He immediately put me at ease during what was quite a stressful situation, and I felt confident that my dress was in experienced hands. When I tried the dress on, I honestly wasn't optimistic. It fit terribly around the bust and I couldn't imagine how it could ever look flattering. Within minutes, using just a few pins, he completely transformed the fit. I could suddenly see the beautiful dress I'd hoped I'd bought! The workmanship was exceptional. Satin is notoriously difficult to alter, but every change was beautifully executed and completely invisible. The dress now fits as though it was custom made for me. What impressed me even more was his professionalism and attention to detail. He had the dress finished two days before my flight, giving us time for any final adjustments if needed. Thankfully, none were necessary because the fit was absolutely perfect. During our conversation, I learned he has over 40 years of tailoring experience, and it certainly shows. I was also pleasantly surprised by how fair and honest his pricing was. I felt the cost was extremely reasonable and represented excellent value for the quality of workmanship. I'm absolutely thrilled with the result and so grateful to have found such an outstanding tailor. If you're looking for someone with exceptional skill, fair pricing, integrity and genuinely friendly service, I wouldn't hesitate to recommend Pearl Alterations. Thank you for helping me feel confident and excited to wear my dress!

I've been a loyal customer of Pearl Alterations Dry Cleaning for years and always appreciated the…read morequality of their work--until recently. My wife went in to address a clear mistake on an alteration, and instead of handling the situation professionally, the owner she spoke with was extremely rude and dismissive. The tone and behavior came across as outright misogynistic, which is both shocking and unacceptable in this day and age. What's worse is that we've trusted this business for so long, but this experience completely shattered that trust. I cannot recommend this shop anymore. Treating loyal customers--and anyone, for that matter--with respect should be the bare minimum.

Loved that it was small and I gathered they have a loyal customer base. I took my son's very…read moreexpensive winter coat...it came back looking like it had never seen snow. As a first time client I immediately felt welcomed. All in it was definitely under $100. Will absolutely use them going forward, simply because they treated me so well and understood the value of the item and didn't increase the price due to the designer.

Far from the least expensive dry-cleaning option, but they pick-up and deliver on schedule, and…read moreclothes come back looking much better than when they left. Suits return home without added sheen. Telephone service and payment are easy as pie.

I'm visiting for business from out of town and was told that that it would take ONE WEEK to clean…read moretwo white dress shirts. "It's our policy", she said, then walked away and ignored me. Awful.

amazing service for my wedding dress! ... i wanted the most natural and non-toxic clean for my…read morewedding dress + alteration to size it ... the team at Alex Fine Cleaners (etobicoke location) were * amazing *! ... super helpful, friendly, supportive, and kind, they all did a phenomenal job cleaning my wedding dress and fitting it perfectly! ... the service & price were super ... i highly recommend this business ... i'm so grateful for all their professional help!

Left two pairs of pants here to be hemmed and one to have the waist taken in. The owner there is…read morefriendly and efficient, and transparent about the prices which are more than fair. Pant hemming was $13.50 per pair and fixing the waist was $18. There is a little corner for you to change if needed and the owner will pin the measurements and ask for your comfort, preference, type of shoes you plan to wear, etc. They accommodated my request and the alterations were done in a quick 3 days.

#ServiceStarShoutout! When we used to wear professional clothes pre-COVID, this place is our main…read morego-to spot for dry cleaning. Service is always top-notch. Once upon a time, I was getting ready to head out to attend a wedding, the button that held my jumpsuit together flew off! Thus rendering my outfit useless. I needed to find a new dress or outfit PRONTO! The stress! I went in there on a whim to see if they can do anything. The owner is so friendly and flexible and fixed it on the spot. She even happened to have the right size button to replace it. I didn't even know where the button flew. They did it for such a small fee. TOTAL LIFESAVER MOMENT! As I had little time left. For anyone else who is also bankrupt in the department of basic sewing skills, she also provides minor stitches and repairs for an affordable price extending the life of some of my Lululemon clothing. 5-Stars all around!

I honestly don't understand how anyone could give Heartlake Cleaners a bad review. I have been…read moregoing here for years at two different locations and the service has always been great. Friendly and knowledgeable staff who are honest about what they can and can't offer. I did a pick up today and our items were hemmed well and on time with the quoted price standing. Multpile customers were served at the same time and ample attention to all of them. Maybe the best part of why I made it a point to leave the review is cause I WASN'T asked to- like almost every place you go these days despite how good you thought the service was. Great job Heartlake! See you next time!

If you looking for a good cleaner.... keep looking, the place is a joke and anything that you…read morenotice, like dirt remaining on your item is blamed on you, anything they forget is blamed on human error, THANK GOD THEY ARE NOT HEART SURGEONS. GO ELSEWHERE, SAVE YOUR TIME AND MONEY They are a joke, garbage !!!!

I started using this dry cleaners business only this summer because it's closer to my house than…read morethe place I used to use. We started with regular men's shirts and all was ok. Hence, I felt I could trust them with a "dry cleaners only" new crochet vest. What a surprise when I open the packaging at home to find that my vest crochet came undone. They did not bother to mention anything when I picked it up. Since it's a new garment, I went to request compensation. The owner, not just refused to compensate me, but refused to take responsibility and even blame me for bringing the garment for professional cleaning. If you are not there for professional dry cleaning, what kind of service are you there for?

Friendly service, quality work, reliable, and they never make fun of me for bringing in just one…read moreshirt!

I took a 300.00 winter jacket last year to replace heavy duty zipper they put in a cheap one it…read morebroke it cost 90.00 to get it fixed last year beware if you take things to alter there they use cheap products like my zipper. I took it somewhere else heavy duty zipper not a cheap one for 60.00. The people that work the counters they're not friendly they are rude they only care to take your money alter things with cheap stuff beware look elsewhere.

This was my first time getting my down jacket dry cleaned so I was very hesitant to how thorough…read moreand delicate they would treat it, in any dry cleaners in general. I called up Metro Cleaners and had my answer promptly which at the end they welcomed me to walk in anytime. I arrived an hour later to the shop and was greeted by who I presume is the owner, she is very sweet! She then told me the cost would be $50 for the down jacket and offered me pick up the next day anytime after 5 and passed me a slip for pickup. They did a great job dry cleaning my jacket it looks new again! I was afraid it would've been too difficult to wash out all of the salt on my jacket but it is all gone. On top of that, my pockets were also cleaned out which was great considering lint and crumbs in general tend to populate there. On site there is also a dedicated tailor, I definitely have a couple pants that need to be shortened and hemmed so I look forward to returning here for so. They offer great customer service and reliable yet speedy pick up times which is all you need for a good clean