I had an extremely upsetting experience with It's A Dog's Life, in Johns Creek, regarding the care…read moreof my dog, Scarlet Grace. After her stay, she came home visibly distressed and became increasingly lethargic. I rushed her to an emergency vet, where she required immediate care. The owner, Kristen, acknowledged this in writing and offered a $500 reimbursement to help with the vet expenses. Thatincident was over two months ago. I've followed up multiple times, professionally and respectfully, but I've received no response and no payment. While accidents can happen, how a business handles them afterward says everything. Their silence--after admitting responsibility--has forced me to share this publicly. I hope no other pet parent has to go through what we did.

It's a Dog Life -- but nothing about what we saw resembled a life any dog should ever be forced to…read morelive. This was our 6th time using daycare for our Australian Shepherd, Zeus, and what we experienced was beyond unacceptable. We trusted this place. We expected outdoor play, clean and sanitary conditions, real supervision, and staff who genuinely care about dogs. Instead, we walked into neglect. From the moment we arrived, the staff was rude, dismissive, and clearly annoyed by basic questions. When we dropped Zeus off and asked for a tour, we were bluntly told no manager was available and no tour could be given. No explanation. No reassurance. Just attitude. When we came back for pickup and asked again, we were told to wait so staff could "check on some things." That alone should have told us something was very wrong. What we saw after that made us angry, sick to our stomachs, and heartbroken. Multiple dogs were locked in kennels with no staff supervising at all. We personally witnessed kennel staff and groomers being unattentive, rude, and disengaged, including employees standing around or sitting on their phones instead of watching the dogs. Kennels were covered in dried urine and feces, and dogs were left sitting in it--no cleaning, no breaks, no compassion. Then we saw Zeus -- locked in a crate in the corner, shaking, crying, and terrified. Seeing our dog like that broke us. It was devastating. He looked scared, confused, and completely abandoned. Watching him tremble and cry in that crate made us feel sick, angry, and deeply depressed. No dog deserves to be treated that way--especially not in a place that claims to provide care. This was not a bad day. This was systemic neglect. We left furious, heartbroken, and ashamed that we trusted this place. We cancelled everything immediately and will never return. This was not daycare. This was dogs being warehoused, ignored, and emotionally broken. They call it It's a Dog Life -- but what we witnessed was cruelty, neglect, and suffering.

Happy Tails pet sitting is wonderful! They are very conscientious - do an interview with your dog…read moreand send texts and pictures while you are gone so you know everything is fine. Vixen, our 7 year old Doberman had never stayed at home while we've been away, we've always had her stay in someone's home so we weren't sure how she would do with only visits. Holly and Alana visited 4 times a day for meals, walks and even snuggle time when a thunderstorm rolled through and Vixen was scared. I would highly recommend Happy Tails!

We've recently went on vacation and our dog is very picking about boarding. We decided to give…read moreHappy Tails a chance. Sophie came to our home 3 times a day to walk our dog. She dis an amazing job treating our fur baby like her own pet. I would recommend using them for dog walking or pet sitting. Sophie would post a note in the system after every walk with a picture or 2.

Love this place. Awesome people. My dog likes coming here. Have used them for day boarding and…read moreovernight boarding.

After trying a few other boarding facilities, (which were not that good) I happened to be driving…read moredown the road and came across Pampered Pet Care. When I got home I looked them up on Yelp. Not many reviews but everyone was 5 stars. I was encouraged so I set up an 8am to 4pm trial run. Cue loved it. What gorgeous country grounds and the facilities were amazingly spotless. The staff is incredible. Efficient, knowledgeable and very caring are a few descriptions that head the list of many qualities they have. His first overnight was a very relived success. Yes they sent pics of him every day. I don't think his feet ever touched the ground as all the photos were of him being held by by different staff members (lol). Immaculate facilities. When I asked why no pet odors, the staff member simply replied , "the owner won't allow it". My pet will not be going anywhere else and I'm so glad he has found such a wonderful boarding facility. Thank you Pampered Pet Care for the love and kindness you give our pets and treating them like they were your own.

So my old review of 10 stars on a scale of 1 to 5 is still on here (!) I have used this business…read moremultiple times over the past couple years, and they just keep getting more amazing each time. I have a dog who just had knee surgery and has special precautions and a bunch of medications, and another who is a front leg amputee. With EACH visit, you get a lengthy, detailed email of how the visit went, how the dogs seemed and what they were doing, a summary of each pill given, and a list of things completed (i.e. closing the blinds for the night, refreshing water, etc.) - PLUS a ton of pictures, some of which are the best pictures anyone has ever taken of my girls! Jodi and Amy love my dogs like their own - and anyone who has a dog will understand how comforting it is to travel and know your animals are well cared-for and that you don't have to worry about a thing. There are no words to adequately summarize how awesome these girls are - if you need a pet sitter, there is no one better. Period.

Ashely loves all dogs and provides fabulous service all the time. I had her more than 2 years for…read moremid-day walk for my girl and we loved her staff a lot!!

Great customer service. Exceptional Climic, have been going here for greater than 20 yrs!read more

Dr C has been Wonderful, taking care of our yellow lab Lacey for years…read more As her health deteriorated, it was time to put her down Again, Dr C was there last Friday, to help us say goodbye to our baby Dr C is " The Best !!! "

My dog was brought in to board from Sept 3-9. When I brought her in on Sept 3, I left written…read moreinstructions that said the following: Give Trazadone half a pill once a day at bedtime. She can also have an extra half pill every 8-12 hrs if anxious during the day. Cover well with the turkey and give. If she is still anxious, call her vet to increase dose. When I picked her up on Sept 9, I was told that she wouldn't be allowed to come back to the kennel as she "wasn't a good fit". She was extremely anxious to the point that she was shaking and had to be hand fed. Unfortunately, when I arrived back home and counted the trazadone, I saw that no extra doses had been given, just the bedtime dose. The pill bottle itself even said give extra if needed. My instructions also said "If she is still anxious, call her vet". When I called Countryside, I was told "We never call vets". The problem is, I wasn't called either and my dog was allowed to be extremely anxious when she could have been medicated. I would like to know why my dog was allowed to be so scared when Countryside had extra medication to give her and failed to let the vet or me know that she needed an increased dose. Countryside suggested I get a home caretaker. My dog won't let anyone in her house. She's be very abused prior to our rescue. I've been working with a trainer to help. I sent an email asking for review by a manager or above, but got not repose from Countryside.

I used them for a few years before Covid and everything seemed good except for a trip we took to…read morehelp our son move. My truck broke down and had to be repaired in Maryland so we were a week late getting back. I knew the food would run out so I called and spoke to the manager. My dog was on a special diet. I told the manager to go to Hamby Road Animal Hospital to get more food and have them call me for my credit card. No one followed through and when we got back my dog had lost two pounds because she wasn't getting enough to eat. It was very noticeable when I picked her up. Then Covid started and the lobby shut down. There were less employees too so for years now I've never seen the dogs outside like I used to. Plus our dog seemed hoarse the second to last time she was boarded there which struck us as odd. Last March 2023, I had to have surgery. We boarded our dog for only two nights. When she was picked up, not only was she hoarse again but she had to poop 3 times in a row. So we surmised she was put in her room and ignored. She would only bark if she need to go out or wanted her play and walk times I was paying for. Our dog was so well house broken that she held her poop and barked to be taken out so much she got hoarse. We decided that she would never go there again. She is dead now from cancer but the two trips we made last year before she got sick, we took her with us. We decided not to use this place anymore.

My two pups, Lily and Tito love the Happy Dog Hotel. Lots of room to roam and the suite they get…read moreto share is perfect for the two of them. They can't wait go go back.

Terrible customer service and unorganized! I had a few mishaps with my grooming appointment twice…read moreand the lack of engagement at the front desk was disappointing. It was pretty obvious that they didn't want my business, so I will take my money to where I'm welcomed.

Danger!! I have two…read moredogs, both of whom have gone to Unleashed since I rescued them in Jan 2017 and Aug 2018. My little one, a ten year old Bichon Frise, has been grievously injured there twice. The first time was on Dec 30. She was attacked by a large dog, required surgery, came home with multiple drains in her neck and body. After that attack, I was told that they were increasing from three to five the number of dog "groupings" to group them by not just temperament but by size as well. I was also told there was additional staff training and that they were increasing dog supervision staffing. That clearly did not happen. Yesterday, my dog was attacked again. I was told it was by a Golden. My little dog was in with much larger dogs. She came home from surgery with twenty-seven staples across four wounds, which were each two inches long. While I was waiting at the vet, I was aghast to see a just-posted review by Jason, whose beagle was attacked there twice, in February and the day before my dog's most recent attack. That's four in five months: Dec, Feb, two days in a row in May. Why does Unleashed refuse to keep small dogs separate from large dogs? While it's true that Unleashed covered the vet bills, this utter disregard for pet safety is reprehensible. I reported the most recent incident to Fulton County Animal Control last night; they took a thorough report. I am also pursuing this with Animal Protection/Dep't of Ag, the agency that licenses kennels, groomers, daycares, etc. My beloved pets will never again go to Unleashed. I believe they should be shut down unless they make meaningful changes to keep safe the dogs in their care. Allowing large dogs to commingle with small dogs is a recipe for heartbreak and disaster. They knew after the Dec 30 attack on my dog that it was a problem, yet did nothing - thus allowing three more attack incidents. Shameful. There may have been other attacks that I'm not aware of. I'm not one to post reviews, good or bad, but people should know - especially if their dogs are small - that Unleashed is not a safe facility.

Andrew is the sweetest person and our dog LOVES him. She gets so happy when we walk in and she sees…read morehim and she always comes home tired and happy. I highly recommend unleashed all the staff is amazing and Andrew really stands out

Quick feedback quick estimates…read more Fast responses answered all my questions. He was very nice .

We had such a wonderful first experience at Buddies Pet Care! We recently moved to Georgia, so I…read morewas definitely nervous about finding a new groomer for Xena. I'm pretty picky when it comes to her grooming since she's a long-haired dachshund with a very fluffy coat rather than a traditional drop coat, and I like to keep her looking natural while still cleaned up and shaped nicely. Emilie did an amazing job listening to exactly what I wanted and executed it perfectly! Xena came out looking absolutely beautiful, and I couldn't be happier with her groom. Emilie was also so sweet and made the whole experience great. I'm so happy we found someone we can trust with Xena and will absolutely be back!

My doggies absolutely love coming here! They are always so well cared for and come home happy,…read moreclean, and looking adorable. You can really tell how much love and care they receive. I highly recommend them -- 10 stars if I could!

Amazing work from Makayla! My Charlie looks so cute and…read morehappy when I came to pick him up.